Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Pure Lakes Reviews

5.0 Rating 1,772 Reviews

99 %

of reviewers recommend Pure Lakes

Company Reviews

Product Reviews

5.0

Based on 1,772 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 27th June 2023

Pure Lakes 5 star review on 21st June 2023

Pure Lakes 5 star review on 6th January 2023

Heather Aughpin

Pure Lakes 5 star review on 6th January 2023

Heather Aughpin

Pure Lakes 5 star review on 17th September 2022

Pure Lakes 5 star review on 31st August 2022

Kathy Beresford

Pure Lakes 5 star review on 31st August 2022

Kathy Beresford

13

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous creamy, beautifully fragrant, luxurious hand cream. Would have been perfect only for excessive plastic packaging in the box. Please use newspaper or brown paper that can be placed in the compost. Otherwise a perfect hand crafted product.”

Posted 1 month ago

“I've been using Pure Lakes products since it was a small local firm and delivered to my door. The quality has been consistently good but it's a pity there are fewer perfumes of shampoo and body lotion than of yore. Delivery is quick and beautifully packaged and on one occasion where the wrong product was sent it was quickly corrected and I was told to keep the one sent in error - a generous attitude.”

Posted 1 month ago

“Love all the products I have tried. First time I’ve used mail order - very efficient.”

Posted 1 month ago

“Thank you for the prompt delivery. The products were all bought as gifts. The free gift soap left a lovely feel on the skin”

Posted 4 months ago

“Good service and prompt delivery. The shower gels I bought smell exquisite. In terms of a shower experience, I wish the gel was foamier - this is the only thing that lets it a bit down - although I appreciate it may be down to personal preference. Price tag is a bit hefty but this is a well above-average product so it is not totally unjustified. Can recommend on that basis.”

Posted 6 months ago

“Good delivery service and works well in general with return of soap tins. The soap product purchased does seem to have changed however since the last time.”

Posted 6 months ago

“Love these products from Pure lakes, feel good on your skin and smell amazing.”

Posted 7 months ago

“Effective but expensive”

Posted 7 months ago

“Can’t fault product. The rose & neroli oil is fantastic. Have super reactive sensitive skin and this has been perfect for me after searching for a facial oil for YEARS. Light consistency, skin drinks it up and smells divine! Great value compared to high profile brands. 4 stars though as nearly £5 delivery for a £16 item seems steep particularly as when received packaging is so basic and box is small vs. delivery charge! expected something a little nicer, more thought through? This element is disappointing considering the quality of product.”

Posted 9 months ago

“I really love the smell of the grapefruit and lemongrass products and so decided my friends would like to try for their birthdays too.”

Posted 10 months ago

“The shower gel and diffuser oils are beautiful. The smell is amazing, just like a spa. I was really keen to support a small business with sustainability at their core. The only disappointment was that the packaging used to send me my items used plastic bubble wrap and lots of plastic tape. I'd like to see you move to plastic free packaging in the future. I applaud your move to refill items though and will look to make use of this feature in the future.”

Posted 1 year ago

“Great mission statement and ethics. I have only purchased two items but they are good quality products.”

Posted 1 year ago

“We used this handwash staying at Underscar timeshare. Delicious scent and non drying to hands. Good to support local business.”

Posted 1 year ago

“The item I purchased was a birthday gift for my mother in law. She loved the fragrance of the handcream”

Posted 1 year ago

“A nice site with a good range of products. Ordering was easy and the product came quickly.”

Posted 1 year ago

“Hi we love the smell of the orange and bergamot the shampoo is nice but for me the conditioner is not creamy enough and doesn't give me tangle free hair 🙃 the aftersun is a nice texture but we prefer the orange /bergamot fragrance to the peppermint smell of the aftesun , would recommend to friends and family because I do like the fact it's all natural and we like to support small businesses xx”

Posted 1 year ago

“Great products and quick delivery. Shame the driver for the delivery company had blue paint on his shoes leaving a trail behind him...”

Posted 1 year ago

“Lovely local products. Purchased after staying at two of the Rowley Cottages recently. Purchased the products as reminders of two lovely weekends and wasn’t disappointed.”

Posted 2 years ago

“Very happy with purchase”

Posted 2 years ago

“Bought this as it was supplied at our stay at the Gilpin. It has a lovely smell. The delivery came in a recycled plain box that arrived damaged but thankfully the product was intact it looked like it came from Ebay”

Posted 2 years ago

«
1
2
3
»

Pure Lakes is rated 5.0 based on 1,772 reviews