Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,116 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“...the most beautiful and ethereal fragrnace...transporting me straight back to the wonderful Lake District even when I'm in my kitchen in Hertfordshire!!!”

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Posted 3 weeks ago

“Used products on the Langdale estate and purchased products after getting home from holiday.”

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Posted 1 month ago

“I love these products- and always use them”

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Posted 1 month ago

“I placed an order and forgot an item. After a quick email to pure lakes I was sent a payment request and the parcel was already in the post! Very quick and efficient service. Love the fact that the product is super local and refillable. We use it in our holiday let too. The products smell amazing!”

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Posted 1 month ago

“Love the gorgeous scent of the body range Always appreciated gifts as well.”

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Posted 1 month ago

“All the products I have bought from Pure Lakes are excellent. Great customer service and fast delivery. Will definitely be buying more products in the future.”

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Posted 1 month ago

“Such a pleasure to use a small, ethical company. I discovered you last year while on holiday in the area and have been using your products ever since. I really love that you have an option to refill jars.”

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Posted 1 month ago

“Lovely products and very helpful people”

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Posted 1 month ago

“Service is good as I received my products quickly. Keep on improving your service so that I could find your products in London shop.”

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Posted 1 month ago

“I have loved Pure Lakes toiletries since first trying whilst staying at the Low Wood Hotel. I use the Hydrating Hand Balm as both a hand and foot cream as it’s so nice & rich, & I love a product that doubles up to save room while travelling😁 The Grapefruit & Lemongrass Body Lotion is a real treat too. It’s the perfect consistency, thin enough to glide on, while still feeling very moisturising, & the smell is wonderful! I have recently begun using the Rose, Jojoba & Frankincense Facial Hydration Cream. It’s thick, so I was a bit worried about it causing a breakout, but it hasn’t, even though I’ve been using it morning & night. Only a small amount is needed, so it should last well. The only other product I’ve used is the hand sanitiser, which again smells wonderful & fresh. While most leave your hands feeling horrible & sticky, this doesn’t at all. It isn’t harsh, so is perfect if you need to use often, as during the worst days of Covid.”

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Posted 1 month ago

“Lovely products, light scent to hand and body cream just right and not at all greasy.”

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Posted 1 month ago

“Love the lavender bubble bath it’s beautiful”

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Posted 1 month ago

“I absolutely love this range especially the face oil. I usually call in in person when I’m visiting the Lakes but this time I was running out so I used your online refill service. What a great experience! Really quick turnaround and very easy to get the order number online. A big thank you and hopefully see you in person in April”

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Posted 1 month ago

“Love all fragrances! Came across these products whilst on holiday on The Lakes and sought out the supplier to stock up before coming home. Have since had my candle refilled and about to send my second for the same treatment. Lovely, friendly staff and amazing products.”

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Posted 1 month ago

“Excellent service, easy to order, received goods the following day.”

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Posted 1 month ago

“First time we’ve bought on line from Pure Lakes and we were very happy with the service.”

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Posted 1 month ago

“I would give six stars if I could. Quality of service and speed of delivery are impeccable. The products are fantastic. Definitely shop here - you won't regret it.”

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Posted 1 month ago

“Fantastic! Love the products I have bought. Fab customer service and reducing waste too using the refill service - thanks so much!”

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Posted 1 month ago

“Fantastic products created in our own fair land of England, using natural ingredients, whilst also being mindful of the environmental impact. Great products with a conscience.”

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Posted 1 month ago

“My favourite hand sanitiser and body lotion, recieves so many compliments and lasts so long. Highly recommended.”

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Posted 1 month ago

Pure Lakes is rated 5.0 based on 2,116 reviews