Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,116 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was second to none. Gareth in particular was very helpful. Our niece loved the products and they arrived much earlier than I had anticipated. Looking forward to visiting the shop asap. Thank you. Diane”

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Posted 1 month ago

“I ordered hand wash x 2 Pure Lakes Rose and Geranium This is a beautiful product which cleanes the hands without the nasty dehdrating feeling left by other hand washes My hands felt clean , smooth and moisturied and a gentle arome of rose and Geranium This wash is perfect for my kitchen to remover the smell of onions garlic etc”

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Posted 2 months ago

“Bought the lovely candle as a gift for my mum one year on from my dads passing. She absolutely loved it and it cheered her up. She loves the lemon grass scent and over the past year I have bought her the handwash, shower gel, hand soap and hand lotion. These products are kind and gentle on your skin and smell divine. Plus they make excellent gifts.”

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Posted 2 months ago

“I use your face oil and skin exfoliation , they are the best I have ever used . Thank you”

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Posted 2 months ago

“Lovely cleanser. My all time favourite. Arrived really quickly.”

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Posted 2 months ago

“Great Produkts and fantastic service. Had a slight problem with my delivery, which was resolved immediately. Highly recommend Pure Lakes.”

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Posted 2 months ago

“Exceptional service and wonderful products. You know, I had forgotten what genuinely great service looks and feels like. I emailed Gareth to enquire about a product and the response was so fast and personal that i will be a loyal customer in future. The sweet basil and orange product has a wonderful zesty smell which lasts on the hands. Top class all round.”

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Posted 2 months ago

“Incredible products, brilliant ethics, and amazing service. Pure Lakes is absolutely wonderful and this order has not disappointed. The orange and sweet basil scent is heavenly! Thank you very much!”

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Posted 2 months ago

“Lovely company to deal with. Items arrived in good time and they were well packed.”

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Posted 2 months ago

“Excellent service as usual. Bulk buying as cannot travel to refill anymore. Excellent value and top class products. Congratulations on all your well deserved awards.”

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Posted 2 months ago

“Always excellent quality - love the scents!”

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Posted 2 months ago

“Super quick delivery. Bought two products, one of the products was the wrong scent. Unfortunately I had already used it before I realised it was the wrong scent - which was my responsibility. But I called the company and was only hoping for maybe a coupon or something for the next purchase, and they sent the product that I ordered to me completely free no questions asked, and arrived the next day. All products I got are heavenly, especially the body oil. Absorbs super quickly and have been keeping my cuticles happy (I use it almost as a hand oil). Not a lot of stores have ylang ylang scents, so I’m glad to find a store that stores products with it - it always puts me in a good mood when I put it on.”

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Posted 2 months ago

“I love the perfume of these soaps so keep those that I am not immediately using in my clothes drawers to add a soft scent to my clothes when I take them out to wear.”

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Posted 2 months ago

“Excellent range of products all with amazing smells!”

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Posted 2 months ago

“Amazing customer service so helpful and quick to reply Lovely products Order arrived quickly”

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Posted 2 months ago

“Your oil is so rich and thick but blends easily into my skin. The scent is absolutely beautiful. The face cream equally lovely in texture. I think I should have chosen one for dry skin, (my mistake) but it still has performed well . My skin looks smooth and nourished. Your prices are very competitive, and even more so when customers can send their empty container back for refilling. What a clever idea! My previous supplier has increased their prices plus still charging postage no matter how much you spend. I queried this and they didn't even have the curtesy to reply. Which I found very disappointing, having been loyal to them for many years! So Pure Lakes you have now got yourselves a new and very happy customer 😊”

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Posted 2 months ago

“Great products and service”

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Posted 2 months ago

“Perfect products for those who care about their skin and the environment. The only skin care products that we buy.”

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Posted 2 months ago

“I first used your products in a guest house in Carlisle after completing the Hadrians wall walk the room used your products and it gave me chance to try them I was so impressed that I ordered the shower gel and body lotion when I returned home I intend to add to them in the future”

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Posted 2 months ago

“Super fast delivery! Packaged so well!! The smell is incredible!!!! Katrina Dolman x”

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Posted 3 months ago

Pure Lakes is rated 5.0 based on 2,116 reviews