Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been a customer for a number of years and always happy with the product quality, price, delivery and communication”

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Posted 5 years ago

“Great company, fast response and quality products.”

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Posted 5 years ago

“I purchased two body lotions - Grapefruit and Lemongrass and Orange and Neroli. The lotions have lovely, natural, subtle fragrances. I have dry skin and had been using a body butter over the winter months however I wanted something lighter but still moisturising to use over the summer months. These products have been perfect and leave my skin feeling lovely and soft.”

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Posted 5 years ago

“The fragrance and smooth texture of this hand and body lotion is beautiful. It has become a favourite for giving as a gift to my friends, all of whom love it too!”

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Posted 5 years ago

“All of your products smell wonderful and are lovely to use. As an NHS worker its lovely to be appreciated with your discount voucher and also to know I am helping my colleagues in other parts of the service enjoy your products too. I am delighted to be supporting a small local business during this difficult time whilst enjoying a little luxury myself.I'd call that win-win!”

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Posted 5 years ago

“Beautiful products, beautifully packaged. I love all the products I have tired from Pure Lakes and I frequently recommend them to others. It’s a pleasure to have friendly customer service too. Do not hesitate to purchase from Pure Lakes, you won’t be disappointed.”

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Posted 5 years ago

“The products I have used have been fabulous. My only problem with the hand wash is that the end of the plastic spout is not angled in towards the bottle which means the product spurts out all over the user. I am afraid I had to decant it into my Neals Yard hand wash bottles!”

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Posted 5 years ago

“I used Pure Lakes at a holiday home & absolutely loved it. I’m not into beauty products or toiletries particularly but the scent & the quality just made me want to buy it when I got home. Ironically my husband laughed when our 7 year old smelt it & reacted in the same way I did.. there’s obviously something in this product that talks to our genes..”

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Posted 5 years ago

“Beautiful products and brilliant service, bought the hand sanitizer and the smell is amazing and does not dry out your skin.”

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Posted 5 years ago

“The products are amazing and well worth it I love the grapefruit and lemon grass Service is 10/10 I will definitely buy again”

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Posted 5 years ago

“This is a lovely independent company who are very concerned about people and the planet. Shopping with them gives you a nice warm comforting feeling! There is nothing that I have had from them that I don't recommend.”

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Posted 5 years ago

“Absolutely lovely feels and smells amazing”

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Posted 5 years ago

“Fist time that I put in a order to try your product s very lmpressed great Lip balms does not try your Lips Leaves them great condition eye gel gentle on skin great for summer weather in between product s will definitely buy again in the future would recommend and would willingly be a tester for this brand name”

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Posted 5 years ago

“Was introduced to pure lakes products after a stay at langdale spar ambleside😀wouldn’t use anything else now all the products are really lush😀especially the grapefruit and lemongrass shower gel and body lotion HEAVEN”

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Posted 5 years ago

“Super quality products that cleanse gently with a lovely fragrance.”

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Posted 5 years ago

“Lovely quality cream, it’s really improved my skin. It has a beautiful but simple scent. I will be leaving a tester version of it in my holiday cottage in the Lakes to tempt others.”

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Posted 5 years ago

“For Christmas I received your Muscle and Joint Balm and fell in love with its wonderful smooth texture and sent. Since then I have ordered several body lotions and face creams and cleansers for myself and as presents. All products are a real treat and your service and spread of delivery is brilliant. I’m looking forward to your refill service at some future time. I can warmly recommend your products. Thank you”

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Posted 5 years ago

“I love the hand sanitiser, smells great and not sticky. Ordered on line, came quickly but missing items. No problem in getting missing items sent and an extra lip balm for the inconvenience. Would shop again and would love to visit their store when visiting Lake District.”

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Posted 5 years ago

“I'm a convert to Pure Lakes. Love the products and their environmental ethics.”

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Posted 5 years ago

“Excellent products with brilliant customer service.”

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Posted 5 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews