“You were a 5 for so long. Some of your customer service team would bend backwards for us. You have others at this time that will not go the distance. I and my wife can name the stand out people over the years. We hope your customer service dept will be A+ again, soon”
Thank you, Ronald and Elizabeth. Your loyalty over the years means a great deal to us. We’re sorry to hear your recent experiences haven’t met the standard you’ve come to expect. Your feedback is heard, and we’re committed to getting back to that A+ service you remember.
“I rate the products and the customer service from QNL a solid five stars. The only reason I am rating the company four stars at this time is because they recently changed the way that quantity discounts are calculated. Specifically, in order to routinely get the best quantity discount, customers now need to order nine bottles of a product. Therefore, it behooves customers to save money by trying to schedule their buying around holiday sales and the annual July sale - and we remain extremely grateful for these product sales-but it is now more of a challenge for the customers to get the best value for their money.”
Thanks for the feedback, Daniel. We’re glad to hear our products and service are still delivering for you. If you haven’t already, check out our Subscribe & Save option for extra savings. Any questions, feel free to reach us at (800) 370-3447 or info@qnlabs.com.
“I never got my creatine. I was home every time FedEx tried to deliver the package. Even after they were prompted to ring my doorbell they failed to do so. I cancelled my subscription and will never be ordering from your company again. I would hope to get a refund please.”
Hi Erica, we’re sorry to hear about the delivery issue. While we don’t handle the final delivery ourselves, we understand how frustrating this was. Our team will be reaching out to you to make things right. If you’d prefer to reach us directly, we’re available at (800) 370-3447 or info@qnlabs.com.
“Have used these products for many years. QNL products are part of the solution to our poor food products which have lost much of their values due to commercialization of American farmland practices. I think these are a top notch line of suppliemnts amongst the hundreds of supplimental products being mechantized.”
We really appreciate your long-time support, Travis. You’ve summed up one of the biggest reasons we do what we do. Our goal is to offer clean, high-quality nutrition in a world where food isn’t what it used to be. Thanks for being part of that mission.
“On my low income I’m reduced to just being able to buy one, but I’m happy with that one supplements performance. I wish the shipping wasn’t so expensive. Since I can only afford to buy the one supplement at this time, I am paying 9.95 for one bottle to be shipped within the same part of my state.”
hank you, Jean. We’re so glad Digest, Quantum is still working well for you. Shipping costs can add up, so we recommend our subscription option for savings and joining our email list for monthly promos. For help, reach us at (800) 370-3447 or info@qnlabs.com.
“A fulfilling and vibrant life is rooted in authenticity and trust, ultimately shaping one’s reputation. QNL has embraced this philosophy and distinguishes itself from its competitors by differentiating between regular and whole food supplements. I am genuinely grateful to have been introduced to QNL by my mentor and will always appreciate that recommendation.”
Thank you, Augustine. Your words truly resonate with us. We're honored to be part of your wellness journey and grateful to your mentor for the introduction. Here's to continuing that path with authenticity, trust, and whole food nutrition.
“I have come to trust the efficacy and the quality of your components in your supplements, having been a customer for over a decade, but I’m always a little bit uncomfortable with your pricing. It seems excessive.
I think it’s weird that you don’t fill up a bottle of capsules, but charge a high price for only 60 capsules, which don’t last more than 30 days if the recommended dosage is “take two per day.” Even worse, if the dosage is three per day, then the supply in the small bottle only lasts 20 days; for example, one product called CircuZyme.
I understand the superior quality of your products, at least I trust what you claim, and that’s probably why you justify your high prices.
I wish you would provide more discounts and special deals more often, to your loyal customer base.”
Brad, we’re truly grateful for your long-term support. We understand your concerns, especially about bottle size and value. Our focus on ingredient purity and rigorous testing does influence pricing but be sure to join our email list for monthly promos and consider our subscription option for extra savings. For help with either, feel free to contact us at (800) 370-3447 or info@qnlabs.com. We're always here to support you.
“I have been using Quantum Brain Prodigy for a few months and Currently, I no longer lose my train of thought during a conversation. Also , I have no problem with thinking on the spot.
I give this product a thumbs up!!!!”
Thank you for sharing this! It’s great to hear Quantum Brain Prodigy has made a real difference in your focus and clarity. We're excited to be part of your wellness routine.
Thank you for the great review, Andrzej! We’re thrilled to hear that you experienced quick shipping. Your satisfaction is important to us, and we’re glad to have you as a part of the QNL community!
“QNL is my go to for supplements. I have confidence in the quality and appreciate they ship fast in great packaging avoiding shipping damage. Everyone should check their website first when shopping for supplements. Thank you, QNL!”
We really appreciate the kind words! Knowing you count on QNL for trusted quality and fast, secure shipping is exactly why we do what we do. Thanks for spreading the word!
We’re truly grateful for your kind words, Karen. Providing consistently high-quality products is our top priority, and we’re so glad it brings you peace of mind. Thank you for being part of the QNL family!
Hi Teri,
We’re so glad to hear Jennifer was helpful and communicative throughout your order process. That kind of care is exactly what we aim for. Thanks for sharing your experience!
“I've been a loyal customer for over 10 years. I had an awesome experience over that time but my last order was not delivered to me. I emailed customer service and they sent me the date the delivery was made somewhere. I emailed again and did not receive a response, so I can no longer trust QNL to deliver what I pay for. I've since found an alternative for my supplements and I hope QNL improves their customer service so they won't lose long time happy customers in the future.”
Hi Mike, we’re really sorry to hear this and appreciate your many years with QNL. Your order was sent to the address provided by Google Pay at checkout. Since we don’t choose that address, we recommend checking with the recipient to see if they received it. As outlined in our return policy (qnlabs.com/return-policy), we’re unable to take responsibility for third-party shipping selections. Please contact us at 800-370-3447 or info@qnlabs.com if we can help clarify anything.
Hello Myra,
Thank you for your feedback—it’s a great point, and we know how costs can add up. To help with savings, we recommend signing up for our email list so you don’t miss our monthly promotions. You can also use our subscription program to save on products you order regularly. Feel free to reach out to us at (800) 370-3447 or info@qnlabs.com if you’d like help getting started.
“Decent products but a shipping nightmare. No one can decide whether a signature is required for delivery - FedEx says no, but then won’t deliver because they say the shipper needs a signature. Not a FedEx issue when it’s happened for both shipments - both of which were delayed.”
Thanks for the feedback — we’re sorry for the hassle. It looks like the address was missing a unit number, which caused FedEx to hold the delivery. While we don’t require signatures, FedEx may if the address isn’t clear. Feel free to contact us at info@qnlabs.com or 800-370-3447 so we can update your info and avoid this in the future!
