Thank you, Bob! We love the way you put that. Hearing that QNL products have been part of helping you "get older without getting old" is about as good a compliment as we could ask for. We appreciate your years of support and trust!
Thank you, Bryan! We’re glad our team has made a positive impression. Providing knowledgeable, helpful service is something we take pride in, and we appreciate you recognizing it!
“I have bought products from this company for almost 20 years. I have never had an error in an order and almost never had an order delayed. They have high quality products. You can’t go wrong.”
Thank you for being with us for nearly 20 years! That kind of loyalty means a lot. We’re glad your orders have been consistently accurate and reliable over the years, and it’s great to hear the quality has kept you coming back. We truly appreciate your trust in QNL!
Thank you for your feedback, Cheryl. Our Memorial Day promotion was only available for a limited time, and orders placed during the sale period automatically received the discount. If you have questions about your order or would like us to take a closer look, please reach out to our team at 800-370-3447 or info@qnlabs.com. We’re always happy to help!
Thank you, Janet! We really appreciate your trust over the past 5 years. It’s great to hear QNL products have continued to be a positive part of your health routine!
Thank you, Alan! That’s exactly what you want from a supplement, something you can count on to deliver. We’re glad QNL products have been meeting your expectations!
Thank you for sticking with us since 2002! That kind of consistency is rare, and we don’t take it lightly. Glad Quantum Coral Calcium Powder has remained a steady part of your daily routine!
“I love the products at QNL. The products are always of the highest quality and there are well qualified consultants who can help you if you have questions.”
Thank you! We’re glad to hear our Mag Liquid has made a noticeable difference in your sleep and that it’s been easy to incorporate into your routine. We appreciate you sharing your experience!
Thank you, Kurt! That kind of long-term trust means a lot. We’re glad the quality has stayed consistent for you since you first connected with the Founder. We appreciate your continued support of QNL!
“I have always been so pleased with your products. However, this time, I was very disappointed in the Cayenne pepper product. It was only a little bit over half way filled. I wouldn't order that product again. I am a fan of your products and your team so it won't keep me from coming back.”
Thank you for your continued support, Beverly! We’re really glad you’ve always been pleased with our products.
For 100% Organic Cayenne Powder, the product is filled and sold by weight, not by container fill level, so some space in the bottle can be normal. That said, we understand how that can be disappointing visually, and we appreciate you sharing your feedback. We’re grateful you’re sticking with QNL and valuing the team and products!
“Your products are wonderful. They actually work, and do what they say they are going to do. Although they are pricey. But the ongoing out of stock issue is a real problem. Can we work on this?”
Thank you for the thoughtful feedback. We’re really glad to hear the products are working well for you and meeting expectations.
We understand your concern about pricing and the frustration with items going out of stock. Stock issues can happen due to strict sourcing standards and production timelines, but we do hear you and are actively working to improve consistency. We appreciate your support of QNL and you taking the time to share this.
“Placed an order on April 8th and then received an email on April 9th about a 20% off sale. I lost that 20% discount on my order. Are QN Labs specials posted the same date every month? If yes, what is that date?
I'm not happy I lost that discount.”
Thank you for reaching out, Frederick. We completely understand the frustration, timing like that is never ideal.
Our promotions are not scheduled on a fixed monthly date, so they can vary based on the offer. Because of that, we can’t guarantee a set day each month for discounts.
That said, we do understand your situation and appreciate you bringing it to our attention. If you haven’t already, our customer service team can review your order and help you further at 800-370-3447 or info@qnlabs.com.
Thank you for sharing your thoughts, Steven. We hear you on pricing and understand how it can feel that way, especially when comparing to past offers. Our pricing reflects ongoing increases in sourcing, manufacturing, and testing costs while maintaining strict quality standards, and we try to offer genuine promotions when we can. We appreciate your feedback and your support of QNL.
“We really like this product. I am going to run out in 2 days. Is it possible could you send a shipment ASAP? I don't know if I signed up for automatic refills. Let me know if this is true. Thanks!”
