We’re truly grateful for your kind words, Karen. Providing consistently high-quality products is our top priority, and we’re so glad it brings you peace of mind. Thank you for being part of the QNL family!
Hi Teri,
We’re so glad to hear Jennifer was helpful and communicative throughout your order process. That kind of care is exactly what we aim for. Thanks for sharing your experience!
“I've been a loyal customer for over 10 years. I had an awesome experience over that time but my last order was not delivered to me. I emailed customer service and they sent me the date the delivery was made somewhere. I emailed again and did not receive a response, so I can no longer trust QNL to deliver what I pay for. I've since found an alternative for my supplements and I hope QNL improves their customer service so they won't lose long time happy customers in the future.”
Hi Mike, we’re really sorry to hear this and appreciate your many years with QNL. Your order was sent to the address provided by Google Pay at checkout. Since we don’t choose that address, we recommend checking with the recipient to see if they received it. As outlined in our return policy (qnlabs.com/return-policy), we’re unable to take responsibility for third-party shipping selections. Please contact us at 800-370-3447 or info@qnlabs.com if we can help clarify anything.
Hello Myra,
Thank you for your feedback—it’s a great point, and we know how costs can add up. To help with savings, we recommend signing up for our email list so you don’t miss our monthly promotions. You can also use our subscription program to save on products you order regularly. Feel free to reach out to us at (800) 370-3447 or info@qnlabs.com if you’d like help getting started.
“Decent products but a shipping nightmare. No one can decide whether a signature is required for delivery - FedEx says no, but then won’t deliver because they say the shipper needs a signature. Not a FedEx issue when it’s happened for both shipments - both of which were delayed.”
Thanks for the feedback — we’re sorry for the hassle. It looks like the address was missing a unit number, which caused FedEx to hold the delivery. While we don’t require signatures, FedEx may if the address isn’t clear. Feel free to contact us at info@qnlabs.com or 800-370-3447 so we can update your info and avoid this in the future!
“Dr. Bob Marshall was an exceptional gentleman.
The company he built and the products he developed are a true testament to his vision and integrity. I still use them to this day — they’re the only supplements I trust. I’m deeply grateful for his legacy and the positive impact he’s had on my health.”
Hello Mike,
Thank you for sharing this beautiful tribute to Dr. Marshall. His legacy still continues to guide everything we do. It means a lot to know that his work has made a lasting difference in your life. We're honored to carry forward what he started.
“I have been purchasing QNL products for many years. I have found their quality to be very good & the prices reasonable. The shipping time is quick too.”
“Appreciate the vegan options provided by QNL In addition, the products are top of the line and the prices are very reasonable. When needed, customer service is extremely helpful and polite. Keep up the great work that you all do!”
Hello,
We truly appreciate your thoughtful feedback. It's great to hear the vegan options, product quality, and customer service are all hitting the mark for you. Thank you for your support!
“I placed my first order in March 2025, my second in April and will continue ordering QNL's incredible products. My first order was over the phone and Jana was the representative I talked with. She was amazing! We talked for over an hour. She explained QNL's processes and she knows so much about the body. Daily, I've been taking their Plant Multi-Vitamin, their Garlic Complex, their Kidney Support and their Organic Greens. I've used vitamins and supplements all my life, and didn't expect to notice changes with QNL's products, however, my physical improvements leave me almost speechless. My lower back pain is gone! My tinnitus has lessened! My bladder muscles have strengthened! I don't feel "draggy" any longer. I am sold, and I strongly recommend QNL's products. And something else I'm extremely impressed with is their employee rentention! Employee retention is huge! I am very grateful to my cousin for recommending QNL!!!”
Hi Lisa,
We’re so glad to hear how deeply QNL has supported your health. From the care you received during your first phone order to the noticeable physical changes you’ve experienced, it’s clear you’ve found a real connection with the products. Stories like yours keep us inspired, and we’re incredibly grateful for your thoughtful words, your trust, and your recommendation.
“I love the product line. The Nutritional Flakes are excellent. I never want to run out of them. They taste so good and so full of good nutrition. I had a question with the order and they went out of the way to make sure everything was anwered and taken care of.”
Hi Lisa,
That’s exactly what we love to hear! We’re so glad the Nutritional Flakes are a staple for you, and even more glad our team could help when you needed it. Thanks for being part of the QNL family.
“We have been using QNL products for years, primarily through our naturopathic Dr. The high quality of the products is obvious, and we will probably keep using them for some time to come.”
Hi David,
It means a lot to hear that you've been using QNL for years through your naturopath. We’re honored to be part of your wellness routine for the long haul.
Hi Marc,
Thank you for the kind words and for placing your trust in QNL. We’re glad to hear the products and service are living up to your expectations!
