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Quay Holidays Reviews

4.6 Rating 201 Reviews

94 %

of reviewers recommend Quay Holidays

Company Reviews

Product Reviews

4.6

Based on 201 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01202683333

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Quay Holidays 5 star review on 7th December 2019

Quay Holidays 5 star review on 16th May 2019

Quay Holidays 5 star review on 18th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with Quay Living for few years. Now I have another property to rent. The incredible help and support is absolutely fantastic, I could not ask for more. I have got fully managed service on both properties and I would recommend yet again! Quay Living takes so much stress and pressure away with all their services. Team of professionals who goes above and beyond! Many thanks once again, much appreciated. Marcela”

Posted 1 year ago

“Stayed at Perfect quay view in Dolphin Quays. Excellent efficient service at all stages of the process and a wonderful flat. Comfortable, warm, and excellently equipped with stunning views over the quay. Have already recommended it to a friend and would love to return”

Posted 4 years ago

“I had an issue with the agreed price advertised on line being lower than the one Quay holidays had. They resolved it for me and kept in touch with me regarding the process”

Posted 4 years ago

“Helpful staff who were available late in the evening when our booking through Home and Away failed to accept credit card payment. We were assured our reservation was confirmed and subsequently accepted payment over the phone. Arrival instructions clear and concise.”

Posted 4 years ago

Thank you for your 5 star review! We are glad we were able to help with your payment. We look forward to welcoming you soon. Best wishes, The Quay Hols Team

Posted 4 years ago

“Good service. Listened to my requirements and sent me properties to view accordingly. Simple easy process to book over the phone or online.”

Posted 4 years ago

Delighted we were able to help you with your holiday search! We look forward to welcoming you soon. Best wishes, The Quay Hols Team

Posted 4 years ago

“Very helpful. Quick response”

Posted 4 years ago

Thank you for your lovely review! Our telephone lines are open until 10pm every evening so we are on-hand to help you as quickly as possible. We look forward to seeing you soon.

Posted 4 years ago

“Dealt with in a friendly efficient manner, everything explained and quickly followed up with appropriate paperwork. Good choice of properties. Would definitely use them again.”

Posted 4 years ago

“Just lovely. Great apartment, great location, very clean. Everything as expected but young one unhappy we could not get the PlayStation working. Other than that, perfect.”

Posted 4 years ago

“Fantastic as always. Lovely and clean properties that make you wanna come back year after year. Ideally located for whatever your holiday entails. Thank you and see you next year!”

Posted 4 years ago

“Polite and helpful phone service. Web site easy to negotiate. Some photos could be better and show more details.”

Posted 4 years ago

“Lovely apartment great area thankyou”

Posted 4 years ago

“I appreciate the welcome message”

Posted 4 years ago

“Great service”

Posted 4 years ago

“Our 5th and 6th holidays already booked for this year, in the fab Dolphin Quays. We have never before returned to the same self catering apartments ... which speaks volumes. Cannot fault the complex and their staff. Quay Holidays admin team have without fail been friendly and efficient.”

Posted 4 years ago

Thank you for being such a loyal guest Judith! We are delighted that you return year after year. We look forward to welcoming you for your next trip. Best wishes, The Quay Hols Team

Posted 4 years ago

“molly was brilliant she found a few places with in my budget and when i got into the flat free welcome pack bottle off wine etc highly recomended”

Posted 4 years ago

“Stayed at Dolphin Quay’s accommodation on several occasions. Absolutely fabulous”

Posted 4 years ago

“Booking the holiday on the phone was easy and the operator answered my queries. Not sure what the apartment will be like, hopefully, clean and as described when we arrive,”

Posted 4 years ago

Thank you for your 5 star review of our easy booking process! We look forward to welcoming you soon. Best wishes, The Quay Hols Team

Posted 4 years ago

“After a rather confusing online booking with an agent I was contacted by Sue who was extremely helpful. I subsequently rang Quay Holidays & spoke to Amy who again was helpful re may booking & informative with regards to the accommodation.”

Posted 4 years ago

Thank you for your wonderful review! Super happy Sue and Amy were helpful and informative. We look forward to seeing you soon. Best wishes, The Quay Hols Team.

Posted 4 years ago

“From start to finish so helpful, so professional and so knowledgeable in the Poole area. I would not use anyone else.”

Posted 4 years ago

Amazing! Thank you for your 5 star review. Our local staff are on-hand until 10pm every evening and they have great knowledge of the Poole and Bournemouth area!

Posted 4 years ago

“Your agent was on the ball late at night they a question”

Posted 4 years ago

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Quay Holidays is rated 4.6 based on 201 reviews