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Quest Motor Group Reviews

4.8 Rating 1,903 Reviews
97 %
of reviewers recommend Quest Motor Group
4.8
Based on 1,903 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Quest Motor Group Reviews
Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025
Williams
Quest Motor Group 5 star review on 14th May 2024
Mr J Day
Quest Motor Group 5 star review on 3rd March 2024
Mrs C Hockley
Quest Motor Group 5 star review on 3rd March 2024
Mrs C Hockley
Quest Motor Group 5 star review on 7th January 2024
Mr Arif Mehmet
Quest Motor Group 5 star review on 28th August 2023
Anonymous
Quest Motor Group 5 star review on 20th July 2023
Fraser Haddow
46
Anonymous
Anonymous  // 01/01/2019
I have been in the motor trade for 30 years and I didn’t say a word to Stephanie until I arrived on Saturday. I decided to buy a car instead of having a company car with the rising tax. From the initial enquiry to collection, Steph was outstanding and a pleasure to deal with. Thanks again Steph
Helpful Report
(BraintreeUsed) - Posted 3 years ago
Dear Mr Downs, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Russell was very efficient and helpful.
Helpful Report
(BraintreeUsed) - Posted 3 years ago
Dear Mr Sherwood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Excellent service. Russell is so helpful and made it so easy. Highly recommended!
Helpful Report
(BraintreeUsed) - Posted 3 years ago
Dear Megan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Friendly and helpful staff.
Helpful Report
(BraintreeUsed) - Posted 3 years ago
Dear Mrs Collin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
This is my first time buying a new car in the UK and Rob has been super helpful and patient in explaining everything to me. My car arrived this week and my family loves it. Excellent service!
Helpful Report
(BraintreeSuzuki) - Posted 3 years ago
Dear Mr Ho, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Good service
Helpful Report
(BraintreeUsed) - Posted 3 years ago
Dear Mrs Collin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Excellent service
Helpful Report
(BraintreeSuzuki) - Posted 3 years ago
Dear Mrs Warwick, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Is amazing
Helpful Report
(BraintreeUsed) - Posted 3 years ago
Dear Mr Stan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Very friendly at reception and efficient service.
Helpful Report
Posted 3 years ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Always a pleasure at Quest
Helpful Report
Posted 3 years ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Always friendly and helpful with any work carried out well.
Helpful Report
Posted 3 years ago
Dear Janet, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
very helpful in every way and have been for the last 3 yrs
Helpful Report
Posted 3 years ago
Dear Mr Pitts, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. Thank you for your continued business over the last few years! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Well attended to as always thanks to Lee Barnes’ supervision. Very satisfied with the service carried out. It is unfortunate that neither Quest or Vauxhall Customer Service are unable to effect a software update to my satellite navigation system which is now 5 years out of date. Try driving the new A14 in Cambridgeshire and it is a laugh with crazy directions across wide open spaces!
Helpful Report
Posted 3 years ago
Dear Mr Cutmore, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Lee Barnes and the team. It's a shame that we cannot get your satellite navigation system upto date, but we will continue to press Vauxhall for this. It is also worth opening a case with Vauxhall Customer Care yourself to put more pressure on them to get the issue sorted: https://www.vauxhall.co.uk/tools/contact-us-customer-care.html If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Used this garage for all my repairs mot’s and buying of vehicles for many years, once Doe Motors closed then came to Quest’s for that family feeling,may long it continue.
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Posted 3 years ago
Dear Mr Eggleton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the sales and service teams. We'd also like to take this opportunity to thank you for your continued business here at Quest Motor Group. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
The team are friendly and polite. I always wait for my car to be ready and never feel uncomfortable or awkward. The service is great.
Helpful Report
Posted 3 years ago
Dear Mr Rachael, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
The staff are very helpful and obliging.
Helpful Report
Posted 3 years ago
Dear Penny, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Great service all round
Helpful Report
Posted 3 years ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
professional, friendly staff
Helpful Report
Posted 3 years ago
Dear Mr Wall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the serivce team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Pleased with arrangements made for the purchase and delivery of my new (to me car) with Russell at Quest Motors
Quest Motor Group 5 star review on 17th March 2022
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(BraintreeUsed) - Posted 3 years ago
Dear Mr Baillon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Came to view the F-type which I saw on Autotrader, from first contact Darren was very helpful. Not only did he prepare a walk-around video he also had the car cleaned prior to our visit and ensured there was petrol ready for a test drive. So far we have received 5 star service!
Helpful Report
(BraintreeUsed) - Posted 3 years ago
Dear Mr McGrady, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. We hope you love your new F-Type! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Quest Motor Group is rated 4.8 based on 1,903 reviews