Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my service. Darren flight was extremely helpful and professional 😁 Excellent customer service”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Thompson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Most helpful”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very happy and with the service”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Afzal, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I have always found all the staff very helpful and friendly. Over the many years that we have been a customer you have always looked after us.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Purkiss, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Always happy to help and friendly team. Wanting to look after their customers and making them feel valued. Well done Quest.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Seifert, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service from Russell Couldn’t ask for a better experience when purchasing a van very polite and extremely helpful”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Surridge. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Always helpful. Great service and friendly team who look after us😊”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Posted 3 years ago

“From the moment I walk in, Rob was extremely helpful and found me the car I wanted. Nothing was to much to sort. Within 4 days the car had been sorted and ready for collection. Everything went smoothly and all details were talked through thoroughly. Great service.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Garrett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very friendly, helpful and knowledgable, a nice experience”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr De Bono, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Good attention from both the service manager and Darren Flight in sales. They have both been excelllent.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Taylor, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Good service and customer relations.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Peacock, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Nick is my first call when l require a van always helpful very professional understands commercial side of the customer needs”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr McCaffrey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick an the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Really helpful and listened to what I was looking for and went out of his way to assist.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Hurren, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Everything was made really easy and explained clearly, Darren has been very helpful and patient throughout the whole process of me part exchanging my car and wasn’t too pushy when I first came to view the new car which was nice.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Pollard-Burgon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good experience all round. Thank you.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mrs Simpson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good, they called when they said they would, very thorough.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Clark, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“Very helpful staff”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Wilkins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Courteous, efficient and effective.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Thompson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great service from Darren Smith and his colleagues. This is our 9th car ordered from Quest by my wife and myself.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Anderson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. Thank you for your continued business and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good sales staff just some issues post pick up to sort out otherwise very good”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Richardson, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews