Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been using quest for over 20 years on and off same excellent service all the time.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Everett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“So friendly & helpful, nothing was too much trouble.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Farmer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“10 out of 10 for the service from Steph. Thank you so much for the kindness and support shown to me and my daughter. I will definitely be coming back for my next car purchase in September.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Jane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“My last few cars I have brought from these guys and to be honest never had a problem. I always go back and get them to service and mot my car too. Everyone is always friendly when I go in.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Dear, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Looked after very well great sales man”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Winter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Russell was polite and professional. The enquiry was dealt with promptly and information detailed. I am looking forward to receiving my new car.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Fisher, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service from Rob, car was exactly as described, very happy with our purchase”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Henderson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mrs Long, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“See rich in quest very helpful information”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mrs Long, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rich and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Brilliant service first did business three years ago went back and the service has not changed Sold me what I needed And no pushy salesperson Exactly what I like Excellent trade in price for my vehicle”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Wright, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Salesman was excellent, not pushy in anyway, was happy with the deaL and his attitude”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Ginn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service and great salesman”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Watson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent customer service,no pressure and very helpful. Excellent choice and variety”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Richard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good experience. Darren is good, patient and helpful. I will highly recommended him to my friend.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Wong, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I was looked after very well. There was nothing I could find fault with. Thank you .”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Price, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“It was a nice change to visit a car dealership and meet salesman Rob Beckwith who was very friendly and put you at ease. He did not make you feel pressured into buying a vehicle. Once we’d decided to buy the Suzuki Ignis he explained everything that we needed to know. He kindly arranged to deliver the vehicle to our home address as we had no transport to get to dealership. The whole experience of buying our vehicle with you was stress free as you kept us up to date throughout. We are hoping to keep the vehicle for sometime now but will definitely recommend you to anyone we know who would be looking to buy a new vehicle Kind regards Mave & Pete”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mrs Hall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“So helpful! They go above any beyond. Couldn't recommend highly enough especially Steph Thomas.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Ms Hayes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very friendly and helpful approachable showed me many cars for.sale that would possibly be suitable... I actually found one I liked...”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Everything was relaxed, easy to understand and simple, how it should be.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Friendly helpful staff, good experience”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Aldridge, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews