Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service was carried out in your usual efficient manner, and your staff, also as usual, were friendly and helpful. Everything was fine, thank you.”

Helpful Report

Posted 3 years ago

Dear Mrs Kidgell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Could not fault, first class service all the way..”

Helpful Report

Posted 3 years ago

Dear Charlie, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I am delighted with the service provided by Quest who fo my mot and service very efficiently and supplied a courtesy car aswell. Thank you.”

Helpful Report

Posted 3 years ago

Dear Martin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Service was excellent . All staff are friendly and helpful . Could not fault anything”

Helpful Report

Posted 3 years ago

Dear Linda, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I always receive excellent service from the service department, especially Lee Barnes, although everyone else are also very helpful. Such a shame that they are no longer a Vauxhall dealership, where will i buy my next car from?”

Helpful Report

Posted 3 years ago

Dear Karen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Lee and the team. You can of course continue to purchase your vehicles from us as a Vauxhall specialist. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Outstanding on cost, service and customer care - excellent”

Helpful Report

Posted 3 years ago

Dear Graham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“as was always customer first even when I was an employee, continues even after twenty or so years”

Helpful Report

Posted 3 years ago

Dear Mr Sewell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service, professional, friendly and the works were carried quickly and efficiently”

Helpful Report

Posted 3 years ago

Dear Mr Kerr, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great experience, got a time slot to drop off and car was ready within time quoted. Car returned nicely cleaned.”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very efficient kept me informed all the through very happy would highly recommend”

Helpful Report

Posted 3 years ago

Dear Sue, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Dear Sylvia, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I have used Quest Motors for all my repairs and services since 1998 and have always found the service good, and the staff helpful and friendly.”

Helpful Report

Posted 3 years ago

Dear Jackie, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. We'd like to take this opportunity to thank you for your continued business over the years, and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“A great company that has been providing a first class service for many years.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Pandya, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great experience! Steph was very lovely, polite and not at all pushy ! She had the car ready for me to test drive in no time at all and was very knowledgeable. Thank you”

Quest Motor Group 5 star review on 8th June 2022

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Cockayne, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service from Russell Wheatley who who covered everything we needed to know about the purchase however disappointed to find that the nearside mirror although unseen on inspection was broken and extremely surprised before we collected it. Have since spoken to Russell who guaranteed that this would be replaced in a week or so. Would like to point out that our trade-in car was in excellent condition inside and out.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Adams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. However we must apologise that the vehicle you purchased was not in the condition expected, or up to our usual very high standards, however, I have spoken to Russell and he assured me that we are getting the issue rectified ASAP. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“This is the second car I've purchased from Quest Motors and yet again i could not fault the service I received. The advice and help Darren Smith gave me was second to none. He was very knowledgeable about the nissan qashqai we purchased, and the advice he gave me with reference to extended warranty and gap insurance was excellent without giving the hard sell tactics. I'd highly recommend Quest Motors to anyone wishing to buy a car you won't be disappointed. Andy & kim”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Andy & Kim, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. We hope you love your new Nissan Qashqai and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Never bought anything as expensive as a car on line before and all I can say is, what a fab experience. Russell looked after the whole deal with consummate professionalism and progressed the transaction effortlessly. An absolute joy to do business with such a first class company as Quest. The vehicle, a Mini Cooper, looks as good as it does in the pictures, superb! A big thank you to Russell and all at Quest Braintree. Warm regards Mr Trevor Yeardye”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Yeardye, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. We hope you love your new Mini and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“First class, expertise customer service and care from Richard Cowan and The Quest Motor Group.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Ms Sutton-Gall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very freindly and professional staff at quest Suzuki Braintree from my first contact with Steph even greeting me on forecourt with a coffee to view car. Many thanks steph. Paul theobald”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Theobald, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Purchasing my new car from Stephanie was a very enjoyable and happy experience. I am throughly delighted with the service I received. Many thanks.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Britton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews