Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent attitude and service”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Miss Law, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service from everyone. Made me feel like a valued customer. From start to finish.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Morgan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Helpful, efficient, knowledgeable, polite. Very positive experience!”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Ms Forder, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“STEPHANIE WAS EXCELLENT ALL THE WAY THROUGH THE SALE.SHE WAS HAPPY TO EXPLAIN ALL DETAILS ON FINANCE,PART EXCHANGE AND I FELT EASY WITH HER SYMPATHETIC APPROACH TO ALL MATTERS HOWEVER TRIVIAL THE QUESTION.I WOULD CERTAINLY USE HER SERVICES AGAIN AND RECOMMEND HER TO OTHERS”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Reeve, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Thank goodness I stopped to listen to Darren Flight who was amazing with his advice and guidance buying my car . Steph and Connor were excellent”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Mears, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren, Steph, Conor and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Have had great service from Stephanie in the Braintree branch, she has really looked after me . I would definitely recommend to friends.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Hansell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“The test car ride was amazing!”

Helpful Report

(Braintree) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Friendly and efficient service - a welcome attitude which made the process very simple”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Sampson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“The salesman was very helpful and answered any questions. I had a good test drive and am able to pick up the van earlier than expected.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Claydon. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great service from Darren and will soon be getting new car”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Harrold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very helpful and explained clearly”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Norcott, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I have bought 2vehicles previously from Quest Motors and have now purchased a third and each time I have been very impressed by the way I have never felt pressured to make a purchase. The sales guy was very thorough making sure I was happy with the car and anything I may have spotted on my walk round and true to his word the car was prepared and presented to me in excellent condition and he also took the time to explain all the switches and gadgets to me. Based on my experience I will certainly recommend Quest motors for car sales and when I want to change my car in the future Quest motors will be the first garage I will search 😁”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Pearson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Good vehicles and great service. This is our second purchase from Quest and will continue to use them for future purchases.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Michael, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. I'd like to take the opportunity to thank you for your continued business and loyalty. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service, Russel was great and very professional . I would recommend”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Soraf, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Absolute brilliant service I live 100 miles from here and I will be using this garage again thanks Richard”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Waters, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that chooses us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very helpful good salesman”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren Smith was amazing, very thorough going through the finance agreement and very informative and transparent regarding preparation of the car. It was a pleasure dealing with you and I would 100% buy from you again”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Behal, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very Nice and friendly company, very good with details on the vehicle we are purchasing. Special Thanks to Russell Wheatley. Made us feel very comfortable.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Wilson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent customer service”

Helpful Report

(Braintree) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“All very good Russell as usual very helpful car seems to be just what we wanted, delivery man also first class.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Richardson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews