Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a car in August 2022. Rob B was really helpful. There was no sales pressure like other car dealerships. He was really supportive in helping find a suitable car. The whole process of choosing, paying and receiving the car was excellent. Fantastic communication from the moment I initially enquired online all the way through to the purchase and picking up the keys. He even checked in with me a week later to see how I was enjoying the car. Really great service, professional and hassle free. Thank you.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss NM, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“New car purchased with ease. Knowledgeable and courteous staff.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Hannaford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“As usual wonderful service from Quest. Have been putting off buying a second hand car for ages because of the enormity of it all. I have been put at ease and the process so far has been seamless. Thank you.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Seal, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic service Wayne & Richard have. Been so helpful would recommend the services”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Carroll, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard, Wayne and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“It is great to see that this family-run Garage that my own family have used since it first started is as good as its always been. Also that the same loyal staff remain that I have known for such as long time continue to provide 1st class service. Just a shame they do not have more dealerships!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Lambert, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Amazing customer service. Steph was beyond helpful and really friendly, made the whole process of selling my car and buying a new one really easy and enjoyable.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Warren, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I’m very satisfied,”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Marino, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“We found quest friendly, helpful and they helped us find exactly what we were looking for. I had to bring my young children in at one point and they had colouring for them. Very family friendly. So happy with our new car and the help they have given us”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Hawes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I visited Quest Motors in Braintree, Essex to order my new Suzuki car at the weekend. I was able to spend quite some time with Richard who explained everything to me and treated me with respect and patience. Really, looking forward to getting my new car next year.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mrs Starcevic, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Richard Cowan is a very professional guy. He treated me very well on my visit. All of the questions I asked were answered easily and with good knowledge.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Pithers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“The words that come to mind are, professional, easy relaxed process”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Scott, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“They were so helpful and friendly a Fab service”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Last, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“this is my 4th car from quest .Excellent service.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Golledge, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. Thank you for your continued business and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service. Ollie did everything for us. He fully explained all we wanted to know about the Suzuki car we bought and all the relevant documentation regarding the finance, car tax re cange of car etc.He couldn't have done any better. Brilliant.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Delamain, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Stephanie was recommended to me at the Braintree branch and she didn't disappoint! I can find car dealers quite intimidating as i don't know too much about cars and Steph put my mind at ease. She took all my details and really listened to what i wanted in terms of budget and the style of car i liked, but i had no idea what car i actually wanted. Steph had an idea of what i might like based on what i said, and showed me a variety of vehicles and i fell in love with one! Within an hour i had purchased the car and got a great deal with a trade in of my existing car. It was THE BEST experience i have had in a car garage! Thank you Steph you are a superstar!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Johnson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. We hope you're still loving your Peugeot 2008 and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I had an enjoyable experience. All my quest were answered. Nothing was too much trouble and I found a car which was just what I wanted. Thank you Darren.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Deason, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I feel like I got lucky as I was having a tacho break here last week and saw a car that took my fancy and from my initial enquiry with Ollie to doing the deal with Russell I couldn't have asked for a better,friendlier,professional service....also other lady in showroom so friendly. Thanks so much ...Dave”

Quest Motor Group 5 star review on 14th August 2022

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Ollie, Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Purchased a Kia Sportage today, can I just say Steph was so professional in every way in the purchase of the car. This was our 3rd vehicle purchased from yourselves over the years.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Cordery, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Always impressed and been purchasing cars through them for many years. Richard Cowan always goes the extra mile. Thank you again Richard!”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mrs Fuller, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Darren flight. Is fantastic at his job. Very knowledgable, understanding of my needs and went above and beyond to help he.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Brown, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews