Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just purchased my second vehicle from them, my 1st last year was a Discovery Sport which was a lovely car but my husband "decided " that he would get me a Range Rover Velar so we gave Rich Cowan a mission to find one with the spec that we wanted ..... and he did so picked it up last week and it's really quite luxurious inside 🤭 will certainly go back when we change cars again. Thanks Rich!”

Helpful Report

Posted 1 year ago

Dear Lynn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership, and we love to hear how much you're enjoying your new car. I will be sure to pass your kind words on to Rich the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“The test drive was really good I was allowed to take the kuga by myself and Rob explained everything to me and was easy to understand .thanks”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Briggs, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very helpful and understanding sales executive.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Brilliance service from Rob! He was very happy to show us the cars I had earmarked from my internet search. All the staff were polite, cheerful and Rob was happy to answer all my questions! Looking forward to picking up my fresh car next week and I’m sure the brilliant service will continue!”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Potter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Chose Quest Motors as they have a varied choice of cars across a wide range of manufacturers. Excellent service , helped all the way through the process of buying a car. Thank you to Rob Beckwith.”

Helpful Report

Posted 1 year ago

Dear Darren, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I had a brilliant experience with Quest being served by Anton. Anton ensured that i had an easy experience and it was quick and thorough.”

Helpful Report

Posted 1 year ago

Dear Dannielle, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I have never bought a car from Quest Motors before but I have to, say from start to finish it was a very enjoyable experience, from the moment I first spoke to Rob to the time he kindly delivered the mini he left no stone unturned to make sure that I was happy, he explained everything very clearly. The car was exactly in every detail as he described it, as I was unable to see the car before I purchased it due to health problems. Many thanks to Rob for his kindness and all his help. The car is excellent the service is extremely good, I can highly recommend Quest Motors to anyone.”

Helpful Report

Posted 1 year ago

Dear Alan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that purchases a vehicle from us, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Warm welcome from all staff. Knowledgeable salesman Good service”

Helpful Report

Posted 1 year ago

Dear Tracey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I m extremely happy with the service I received and would recommend quest motors to all my friends”

Helpful Report

Posted 1 year ago

Dear Claire, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Really pleased with the service and efficiency of the company. Darren was so friendly and helpful with the purchase of the car.”

Helpful Report

Posted 1 year ago

Dear Barry, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service, informative in all things, very easy to deal with. I would highly recommend.”

Helpful Report

Posted 1 year ago

Dear Martin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I would like to express my gratitude for the help purchasing my car from Quest. I dealt with Rob and he was brilliant. This was the most I have ever spent on a car and I spent a while searching for the right car from a reputable garage. I found the car I wanted but not close to me, this wasn’t a problem at all as Rob arranged for the car to be delivered to me, it came with a full service, MOT and valet. 3 months warranty which I have extended to 12 months. I chose quest as they had such good reviews and customer service which I can 100% agree with. The whole process was easy and my car is perfect, just as described Thank you Quest and Rob”

Helpful Report

Posted 1 year ago

Dear Amy, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that purchases from us, either in person at our dealership or remotely, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Rob was welcoming, friendly & helpful. I felt a valued customer, which resulted in the purchase of my Audi. Thank you”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Exceptional service and a great deal on the van I have just purchased from Quest, thank you!”

Helpful Report

Posted 1 year ago

Dear Bill, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“The staff were very attentive and competent.The showroom was very welcoming and the salesman,Jeff ,was very helpful”

Helpful Report

Posted 1 year ago

Dear Joyce, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Well played so far”

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Posted 2 years ago

Posted 1 year ago

“Excellent service by your salesman Geoff Leland. Made us both feel very comfortable buying a new car. We were recommended by our daughter who purchased a car from Quest last year so we would certainly return in the future and recommend Quest to friends. Thank you very much Quest”

Helpful Report

Posted 2 years ago

Dear Brian, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I found the staff at Quest Motors to be very helpful and understanding especially Richard who went out of his way to help with any questions.”

Helpful Report

Posted 2 years ago

Dear John, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service. My mother bought a Suzuki Swift, including a part exchange, and Richard made the whole process so straightforward.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“My wife has a motability vehicle that is due to be replaced in October this year. She has been dealing with the Quest Motor Group for at least 30 years in Maldon and now at Braintree. The customer service received has always been first class. She has recently ordered a replacement vehicle, dealing with Darren Smith, who again has given excellent service. Darren was very helpful in her choosing a new Suziuki S Cross car.”

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Posted 2 years ago

Dear Patricia, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.8 based on 1,903 reviews