Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and easy transaction. Darren was very helpful”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Pierce, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Gentelman Who rang me Very helpful Very friendly…”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Bilal, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this when you spoke to one of our sales team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service but unfortunately I decided not to purchase the car after all.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Hallett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. We hope to see you again the next time you start your search for a new car. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Fantastic service highly reccomend”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mrs Dempster, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I must say that the Braintree branch has excelled itself in customer service. Richard Cowan is the most helpful considerate guy and has rush to my need everyime something has gone wrong. The service guy has also been amazing. My new car the fuel gage wasn't working the hire car from Europa were very disappointing service and while I waited for it to actually arrive Quest gave me one of there cars. They are trustworthy and reliable and I would not go to anyone else now. I rate them 100% and would like to thank all the people who work there for there kindness efficiencies and help which has been brilliant now for 4 yrs thank you Guys and lasses”

Helpful Report

Posted 1 year ago

Dear Ginette, Thanks for taking the time to leave us such a glowing review. We aim to deliver a 5-star experience to every customer, so it's fantastic to hear that we achieved this, and we very much look forward to seeing you again soon. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“The salesperson was incredibly helpful and explained things clearly and thoroughly. He had a professional but not overly formal communication style which I appreciated - and zero pressure. He worked with me as I had to travel some distance to test drive the car, and made sure some work that needed doing was accounted for in our discussion about the cost of the vehicle given I had travelled a couple of hours and couldn't purchase the car the same day, since the car needed a bit more work. A positive experience all in all.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Ms Holland, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer, so it's fantastic to hear that we achieved this during the initial conversations and on your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Good attentive staff.seem to go out of their way to be helpful”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Martinez, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Salesman excellent, very helpful. Thanks”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Mills, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Fantastic experience, very professional and helpful.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very helpful customer service from Nick in the van department can't fault the help I hot from him”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Cullen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Geoff was great answered all my questions and sold me a perfect car to suit my needs Very happy”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Johnson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I bought my car with Darren and he was really helpful and knowledgeable as well as the other staff there that day. Trustworthy dealership and friendly staff- definitely recommend.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Recently bought a car from a distance, through the internet/ telephone and got it delivered 180 miles away this week. Good conversations and updates and delivery.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear David, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer, whether you visit us or buy one of our vehicles online, so it's fantastic to hear that we achieved this with our nationwide delivery option. We hope you enjoy many years of happy motoring. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best The Quest Motor Group Team

Posted 1 year ago

“Friendly and very helpful.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Proctor, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I was served by Anton who was very helpful and very professional. He was very knowledgeable and polite and buying a new vehicle was made very easy, I'm very pleased with the service I recieved, he made me at ease.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Tobe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I came in just wanting to look and was invited straight away to speak to someone for advice and he helped me not only pick a car but sort out all the finance. Was super friendly and welcoming”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Miss Field, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership, and congratulations on the purchase of your new vehicle! I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I highly recommend Quest to anyone looking to purchase a car. The staff are friendly and welcoming. Anton is a fantastic salesperson to deal with. He was very patient going through the sale of my new car and everything was explained well. Thank you for the great service!”

Helpful Report

Posted 1 year ago

Dear Alison, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent and professional service from Rob”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Corney, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Bought my car from Rob and couldn't be happier with the service I received. The car was a little over my original budget but felt I was getting great value for money from a well respected dealership. Rob was very helpful and made sure I was happy with my choice without ever pushing the sale. Will definitely recommend Quest.”

Helpful Report

Posted 1 year ago

Dear Chris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Second time purchasing a car . Easy and clearly explained”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.8 based on 1,903 reviews