Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional yet very friendly answered all my questions brilliant service”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Tr Machin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very pleased with my van. Nick was very helpful & kept to his end of the deal we had over the telephone. Definitely recommend 👍”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Irvine, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this - I will be sure to pass your kind words on to Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Great Guys”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Martin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Great service as always from an honest local company”

Helpful Report

(QuestCommercials) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent personal service from original online deposit to viewing and test driving car and then handover. Thank you Darren and all the staff who were extremely helpful throughout.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Stephen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very satisfactory purchase of used car from Quest Motor Group, very professional service and a good deal of patience shown by Russell around my hearing loss.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Eaton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Darren from sales was very helpful. I reserved the car I was interested in and I received a phone call from Darren shortly after. Darren also sent me a personalised video which was very detailed. I had to travel a couple of hours to see the car and Darren ensured the car would be available to drive home on the same day as the test drive. The car was as described and I am very happy with my purchase. Thanks Darren!”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Frodsham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Richard was very helpful and knowledgeable when showing us a car at Quest in Braintree. He was always friendly and made the experience very easy for us”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very professional company who went above and beyond, making sure everything went smoothly and ensuring my sons vehicle was delivered in good time and in excellent condition. I’ve never ordered a vehicle online before but the detailed personal video really helped and any issues which were minor were pointed out and rectified before delivery.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Ian, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer, whether they visit us in person or make a purchase online, so it’s great to hear we achieved this. We’re delighted that you found buying a vehicle with us online easy and hassle-free, and we’re thrilled that your son is happy with his new car. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Was always made to feel at ease, from initial test drive, to driving away in my new(ish) car, let's face it, it's not something you do every day. It can be daunting, but was in good hands with Quest Motor Group.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Cornell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Rob was very helpful when I visited Quest. He had a good range of knowledge and was very accommodating and kind. He even got most the paperwork done on a short time period, so I could take the car home the same day.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Miss Phillips, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“They couldn’t do enough for me, I would recommend them very HIGHLY l”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Russell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Fantastic and efficient service from Steph. Thank you a smooth transition.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Miss Cousin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I recently purchased a vehicle from this motor company, and I couldn't be happier with my choice. The dealership provided excellent customer service, making the entire buying process smooth and enjoyable. Thank you Darren Smith. I highly recommend this motor company for anyone in search of a reliable and stylish vehicle.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Dhandapani, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“The Sales Man Russel was very professional He gave good advice Was friendly He made the all process of buying very stressful free Thank you Mr Russell”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Denis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very helpful, no pressure during sale. Salesman Anton was friendly, not pushly and very helpful.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Saunders, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Brilliant service”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Posted 1 year ago

“The test drive was great, they allowed us to take the car home on our own for a proper drive around and a good inspection on our driveway - not the usual supervised 5 minute trip around the block.... Rob was our salesman, he gave us all the information regarding the car, arranged the tax and paperwork with us in the showroom and made the whole process completely stress-free...... The car was in perfect condition and at an honest price - we can thoroughly recommend Quest Motor Group - well worth the 5 star review.”

Helpful Report

Posted 1 year ago

Dear Marzenna and Jerry, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent and easy transaction. Darren was very helpful”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Pierce, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Gentelman Who rang me Very helpful Very friendly…”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Bilal, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this when you spoke to one of our sales team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.8 based on 1,901 reviews