Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service (like it used to be), very nice people and excellent car pricing. I cannot recommend Andrew in particular and Richard highly enough”

Helpful Report

Posted 5 years ago

Dear Mr McGill, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Richard and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Good Friendly service from start to finish”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Shelley, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We have purchased cars from Quests before as the Braintree branch is local to us and has a good reputation. On this occasion we were buying a car for our sons 18th birthday and after finding one on the website and putting down a deposit, we were promptly called and arranged a meeting to discuss part exchange and keeping this a surprise from our son. Russell has been very helpful, going beyond what we expected and making it a special surprise for our son, great communication, helpful and no pushy sales, fair price on exchange, great car, would certainly recommend.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Robertson, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Simon Ryan in the Braintree brunch really looked after us after having such a bad experience from a different Car place. It was easy smooth and nicely done, we love our purchase and will in the future be back”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Williams, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Simon and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I dealt with Simon Ryan and he was helpful throughout all the process from reviewing the car up until signing the car over to me and driving it away.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Excell, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Simon and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“This is the second car supplied by Quest. Again we had good impartial advice as long as we wanted on trial run. A good number of makes and models inc new and second hand. In all why go anywhere else if your are near their dealership or buying on line”

Helpful Report

Posted 5 years ago

Dear Mrs Davies. Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Fantastic service, Ollie always looks after me, lovely new van! Would never buy a car from anywhere else!”

Quest Motor Group 5 star review on 29th February 2020

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Arnold, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Ollie and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very helpful, friendly staff with great diligence and work ethics.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr McRedmond, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service from Geoff Leland. The best car salesman yet. Love the car - it looks and drives like new. Would definitely use again.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Mrs King, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“From my first call there was never a problem, Geoff Leland was on the other end of the phone to answer any of my questions and the car was ready and waiting for me on the date and time requested. A pleasant experience all round.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Galvin-Law, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Thank you to Ollie Gossett for a pleasant and friendly transaction Wouldn’t shop anywhere else now!”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Hirst, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Ollie and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service, really friendly staff who work really hard. Thank you.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Buying your next car can be a difficult decisions, but they gents at Quest made it easy. Honest people that want you to get the best for your money. Over the moon with my gorgeous new car.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Christou, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Andrew was very helpful feiendly and polite, not pushy and took me on a good test drive before purchasing the car.”

Helpful Report

Posted 5 years ago

Dear Mr Hawkes, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Simon was very helpful , answered all our queries , as a result we brought the car a Corsa Griffin , we have had it for a few days now and are very pleased with it Simon made a telephone call yesterday to see how we were getting on with it and asked if we had any problems . Great service”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Jarvis, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Simon and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I've not bought a new (used car) for 10 years and Quest very helpful. There was no pressure and the service was good. Thank you”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Ms Hill, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Mathew was brilliant couldn’t help me enough I would highly recommend quest at Braintree”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr D, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto Mathew and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Seller was great”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Skowronski, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“From the moment I stepped through the door, I was treated like a valued customer. Steph was most helpful and knows the cars she is selling inside out. At no time was I ever pressurised to buy a car, and Steph was more concerned in making sure I was happy with my choice and purchase. All together a pleasurable and stress free experience.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Steph and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Couldn’t ask for a better service”

Quest Motor Group 5 star review on 16th February 2020

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Preston, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews