Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Tell us how Quest Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rich @suzuki outstanding and I’ve been in the trade 27 years easy effortless noting was to much trouble even though he had a lot going on, emailed answers out of hours.”

Quest Motor Group 5 star review on 9th December 2022

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Findlay, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. We hope you enjoy your New Suzuki Jimny! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Stephanie was absolutely fantastic. She instantly made me feel at home. She was friendly, polite & knowledgeable. This is the 3rd car I have bought from the Braintree branch & will definitely be considering them for future purchases.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Ms Bull, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Oliver Gozzett from Quest Braintree has been amazing. He has been patient & more than accommodating with our requests. The vehicle we purchased is in immaculate condition. Great experience overall!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Jenni, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Coombs, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great service and sales chap Richard Cowen I’ll come back and get our next car from you Thank you Paul”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Paul, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Helpful, polite and not pushy . Knowledgeable and took time to explain things .”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Howard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great showroom & company, very welcoming & accommodating to me and the requests and questions I had. Easy, stress free decision to buy a car from Quest motor group, thanks again braintree team!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great experience with Quest Motor Group. Was looking to buy a new Suzuki and was treated really well from the moment I first got in touch by phone. Friendly approach, plenty of time to test drive and ask lots of questions with no pressurised sales techniques like experienced elsewhere. Good product knowledge and transparent about pricing.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Brook, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very pleasant so far very good communication”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Sapsford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. We hope you enjoy your new car and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very help full in every way and now I own a new car thanks Darren smith your a true legend”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. We hope you enjoy your new car and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Arlow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very pleased with the service so far. Good communication and help. Very polite salesman”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Marks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service and advice on purchase of used Honda Civic from Rob Beckwith. Very helpful and very entertaining. Many thanks Rob.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Clements, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob Beckwith and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very good experience do a good job thank you”

Helpful Report

Posted 2 years ago

Dear Don, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“We purchased our cars from Quest and it has all been great! Purchase, MOT and Service”

Helpful Report

Posted 2 years ago

Dear Kim, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I was very happy Quest Motor's very efficient and friendly I would recommend everyone to go there 😀.”

Helpful Report

Posted 2 years ago

Dear Clive, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“The staff are very friendly and helpful. The seated waiting area is clean and comfortable. - the coffee is good too!”

Helpful Report

Posted 2 years ago

Dear Muriel, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. We're pleased you enjoyed our new waiting area, along with the delicious bottomless coffee we have! I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Friendly staff excellent service highly recommend to everyone”

Helpful Report

Posted 2 years ago

Dear Dermot, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service as always.”

Helpful Report

Posted 2 years ago

Dear Steve, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Good, quick and easy company to get a service/MOT from.”

Helpful Report

Posted 2 years ago

Dear Jonathan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews