QuickPlay UK Reviews

Name: QuickPlay UK
Address: Electric Works, 3 Concourse Way, Sheffield, Sheffield
Rating: 4.55

4.6 Rating 1,266 Reviews

89 %

of reviewers recommend QuickPlay UK

4.6

Based on 1,266 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

QuickPlay UK 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant and even managed to sort out my delivery error incredible customer service can't say more.”

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Posted 10 months ago

“The product is fantastic. Quality is excellent. Really easy to construct. The price was reasonable too.”

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Posted 10 months ago

“Initially I was very impressed at how swiftly I received my order. It was short lived as the wrong item was sent to me. I ordered a 12x6 replacement goal net and have been sent an 8x5. I contacted QuickPlay and correspondence between myself and their team has been slow to say the least. I am still awaiting a resolution to an issue which is not my fault!”

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Posted 10 months ago

“Good goal. Sturdy enough and doesn’t let the ball through. But certainly not “90 second set up” the first time when there are no instructions included!”

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Posted 10 months ago

“Bought 2 portable footballs, they arrived quickly but one of the elastic stings inside is broken, which makes it much harder to build every time I use it.”

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Posted 10 months ago

“Great quality with fast delivery.”

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Posted 10 months ago

“Doesn’t look too intrusive in the garden and chosen so we can pack it up and easily take places with us.”

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Posted 10 months ago

“Fantastic team, really helpful”

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Posted 10 months ago

“Placed order 30th May 2023, had still not received by 5th June, was sons birthday that day and was a present, emailed Quickplay with order number and got standard reply stating they will respond as soon as they can, I chased a response on 7th June and finally got a response from a Julian stating the order had been delivered that day to my "Neighbour". The "Neighbour" was a garden centre 7 miles from my house, I had not requested the parcel to be left with a neighbour, and I certainly wouldn`t have expected it to be 7 miles away. I had put a note on with DPD that if I wasn`t in they could leave it in my safe place which I gave a detailed description of. Neither DPD nor Quickplay or Venture Blue which is the company that DPD have as the supplier provided any assistance in trying to get the parcel to me from the garden centre so I took it upon myself to just go there and collect it, a round trip of over 14 miles. The garden centre said they have had issues with DPD doing this to many customers which is not a surprise as I have had issues with that company previously. I wont be using "QuickPlay UK/Venture Blue" again due to the lack of communication, the delay in posting the item and the fact they use DPD. Shocking all round, not one apology from anyone. The actual item I purchased is fine, shame it was 10 days before I got it and at the the expense of my time and fuel. If they had been honest from the start about forgetting to post I would have accepted human error, the lack of communication thereafter was terrible and shows a lack of respect to customers.”

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Posted 10 months ago

“Great product, very easy to put together and very quick delivery.”

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Posted 10 months ago

“Order the item. No word. 1 week later I followed up and it turned out they didn’t have it in stock.”

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Posted 10 months ago

“Best pop up met I have ever used”

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Posted 10 months ago

“Made a warranty claim which they honoured with no fuss or quibbles. Can highly recommend their product and their customer service.”

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Posted 10 months ago

“Simply the best goals & rebounders. 6 stars!”

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Posted 10 months ago

“Exactly as described and really quick delivery. 9 year old birthday boy very happy with it, great size for him”

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Posted 10 months ago

“Good looking goal, I like the depth to the top corners. Easy to construct. Net fits snugly around the goal.”

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Posted 10 months ago

“Really easy to put up - my 10 year old does it on his own! Great bag to keep it in, just need a smaller one for the pegs / ties. Very happy with purchase.”

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Posted 10 months ago

“Great product quick delivery. Thank you”

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Posted 10 months ago

“Excellent customer service.”

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Posted 10 months ago

“Thank you for the fast reply and assistance with new part. Great communication”

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Posted 10 months ago

QuickPlay UK is rated 4.6 based on 1,266 reviews