Quick Man and Van Reviews

Name: Quick Man and Van
Rating: 4.40

4.4 Rating 195 Reviews

85 %

of reviewers recommend Quick Man and Van

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4.4

Based on 195 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Phone:

01992677586

Email:

hello@quickmanandvan.co.uk

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Quick Man and Van 1 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with the service. I had booked a Luton van with driver and 1 helper to arrive at my house in Cardiff for moving at 4pm. They charged me £70 at the time of booking. I was told on the morning of the house move that the driver cancelled the booking and that the only other driver available is for 2pm. I accepted this change. However, neither the driver, nor the helper arrived. After waiting 1 hour, I called their office at 3pm, where the receptionist Ana said she will check with the driver on their ETA. Ana never called me for any update and then when I called her again at 3:30pm, she said the driver is on his way but she can't give any ETA. She didn't resolve the matter and didn't give any update and then I had to directly call the driver, Emmanuel, who told me an entirely different story. He said that he was waiting for the helper to arrive from Carmarthen and there was no way they both could be at my house before 7pm!!! Frustrated and stressed, I asked Emmanuel to come without the helper and that I was going to load everything in the van with him. Finally, Emmanuel arrived 150 minutes late at my house at 4:30pm and by that time, our house buyers had already started moving their furniture inside the house, and we had to move everything out on the driveway on our own. Not only did Quick Man and Van not have the courtesy or the basic decency of offering any refund, they also charged me for the extra helper who NEVER arrived, delayed my house move, didn't communicate anything and constantly LIED about the situation. The only good thing about this whole experience was the driver, Emmanuel, who tried to help as much as he could as it wasn't his job and he was just handed this job on the day AFTER the time the driver was supposed to arrive. Quick Man and Van might give you an unbelievably low quote but it clearly shows in their service, care and honesty. My advice would be to pay more and book from some place more reputable and reliable.”

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Posted 2 weeks ago

“I booked pretty much last minute for a flat move and the driver got changed on the day which wasn’t ideal but it was early in the morning i was told and didn’t change anything within the booking, i had Elvis come and all i can say is wow he was amazing, down to earth guy with mannners and respect for all my property and not only that he was very very hardworking to get everything moved out and in, no messing about would 100% reccomend him and using this service”

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Posted 3 weeks ago

“I want to thank Adam and his colleague for all the effort and help they gave me in moving all my things and furniture. I recommend them for the excellent services they provided me. Thank you for your help”

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Posted 3 weeks ago

“Quick Man and a Van was excellent to deal with. They provided excellent updates on the time of removal, and the driver was very helpful and respectful. No need to worry about anything. Top service and great value; I would highly recommend.”

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Posted 4 weeks ago

“Wouldnt recommend - broke my drawers all the bottoms snapped, scratched all down my tv, pulled my wardrobe apart - left all my items in the garden in the rain and when they did take them in they left everything threw in the living room - so i had to carry big bed bases and bedroom items up the stairs on my own. would avoid.”

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Posted 1 month ago

“Support manager Mark acted unprofessionally and failed to explain platform rules. People with this attitude should not represent the company.”

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Posted 2 months ago

“Abdulhalim was professional and punctual and very accommodating. We've already recommended him to a friend - thank you!”

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Posted 2 months ago

“George and his colleague were very helpful, friendly and went all out to make sure I had a smooth move!”

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Posted 2 months ago

“We booked a van with Nazar (26/01/26). He was awesome, we had everything in and out of the van incredibly quickly. He made the whole process incredibly easy. If we were moving again we would book Nazar in a heartbeat. Would 10/10 recommend!”

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Posted 2 months ago

“Brilliant move with Danial Hosseini Aghlaniasl from S A A H Logistic, thank you so very much”

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Posted 2 months ago

“Just such absolute rubbish: the advert says ‘from £20 per hour’. Ok, I want a medium van for four hours. That’ll be £500! What a waste of time.”

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Posted 2 months ago

“I used this service to book a removal van. It was very straightforward and reasonably priced - the two men who turned up from MO Removals were helpful and flexible.”

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Posted 4 months ago

“Have used this service before and always very happy with the service with our driver who is Opey. He arrived promptly & is always very professional. I will be making further bookings with him in the New Year.”

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Posted 4 months ago

“Rude driver doesn’t know how to load van. Half loaded and said van full, drove to end of road refused to take more items, used same size van when bribing my items to the flat fitted packed correctly. Items left behind now need a second van.😞”

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Posted 4 months ago

“They did not complete the job. The driver turned up and deemed the parking space too far away, so drove off. When we asked for a partial refund they refused. Avoid.”

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Posted 4 months ago

“This was genuinely one of the worst moving experiences I’ve ever had. I booked a van for 12:00 p.m. days in advance, only to be told on the morning of the move that it would actually come at 2. No backup driver, no solution, nothing. It then arrived at 2:30, which completely derailed my schedule and caused serious issues with key collection for my new flat. I was also told there would be space for passengers. There wasn’t. I had to take public transport across London while all my belongings went separately. To make things worse, when I complained, the manager replied in an unprofessional and dismissive way, refused to apologise, and wouldn’t even discuss a refund or compensation. Unreliable, disorganised, and rude. Avoid at all costs.”

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Posted 4 months ago

“Excellent service where the client feels like he is dealing with a friend with a van as opposed to merely using a service.”

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Posted 4 months ago

“Excellent service where the client feels like he is dealing with a friend with a van as opposed to merely using a service.”

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Posted 4 months ago

“The first driver I was assigned to didn’t respond at all, and I spent several days feeling anxious about the move. Then, the night before moving day, I received an email from Man and Van saying that the driver had been changed — and my anxiety hit the roof. It was my first time moving alone with two kids, so I was really nervous. But the new driver who showed up was incredibly kind and thoughtful. He did his best to make sure the move went as smoothly as possible and that I didn’t have to struggle. I was so grateful that I even gave him an extra £50 as a thank-you. I realized how important it is who you get as your driver — it makes such a big difference! I truly hope I can request the same driver again next time.”

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Posted 5 months ago

“Will definitely be using quick man and van. They are simple the best and the price was just right. The driver is a definitely people person and his helper showed resilience in getting my chair inside 😀😀😀it was a difficult task....thanks guys”

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Posted 5 months ago

Quick Man and Van is rated 4.4 based on 195 reviews