Quick Man and Van Reviews

Name: Quick Man and Van
Rating: 4.48

4.5 Rating 149 Reviews

87 %

of reviewers recommend Quick Man and Van

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4.5

Based on 149 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Phone:

01992677586

Email:

hello@quickmanandvan.co.uk

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Quick Man and Van 1 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver delayed four times and had clearly taken on another job. Was booked for 11AM and he kept saying "22 mins" then jumping to "34 mins" multiple times between 11 and 2PM. He also lied and said he was in traffic when I could hear him moving stuff around! At first I was being flexible but when it got to 1PM and he was still making up new estimated delay times, it was turning into a joke so I contacted main office who eventually sorted my out a driver for 3PM. The company should, IMO, have given me my deposit back for such an inconvenient and anxious experience with poor communication. Luckily the guy who eventually came was brilliant but regardless, it's unacceptable for a removals company to operate in this way. What's more concerning is that I have no way of rating the original driver who I booked purely based on great feedback!”

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Posted 5 hours ago

“Gheorghe Barbatosuand he's team , From start to finish, the entire process was smooth, professional, and stress-free. The team arrived right on time, handled all of my belongings with incredible care, and worked efficiently without cutting any corners. They were friendly, respectful, and clearly experienced—packing and loading everything with precision and speed. What really stood out to me was their attention to detail and genuine commitment to customer satisfaction. They even helped set up some furniture at my new place, going above and beyond my expectations. Moving can be such a hassle, but thanks to this amazing team, it turned into a pleasant and easy experience. Five stars all the way—I would absolutely use them again and recommend them to anyone looking for a trustworthy and top-notch moving company!”

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Posted 3 weeks ago

“Absolutely fabulous service. Kept me updated with their ETA. Moved everything quickly & efficiently even in today’s warm weather conditions in London/Camden. Five-Star service….. with a smile”

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Posted 4 weeks ago

“Had to cancel my booking a day before the move, as they said they could help from 5.30pm when I said I needed help from 12.00pm, and they won't refund me, terrible service!”

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Posted 1 month ago

“They were nice, helpful and they'll do things if you ask them to and will move items inside your house.”

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Posted 1 month ago

“Punctual, polite and he;pful. Highly recommend.”

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Posted 1 month ago

“Very good services! I used quick man and van 2 times and they was very helpful, the driver arrived on time and helped me to carry all my furniture from first floor to second floor, they transported all my stuff safe. I recommended this company to all my friends!”

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Posted 1 month ago

“We needed to book a last move on the last day of the month (a very busy time for moving) and Quick Man and a Van came through! Our mover was Mariya Jegarupan Bernard and he was great! Super efficient and friendly. I turned my back and 50 things has been moved haha. Never stopped working and got the job done very quickly.”

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Posted 1 month ago

“Got my booking cancelled on the day we had to move out. Their van details on the website and in reality didn’t match. They didn’t even refund me. Terrible terrible service.”

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Posted 1 month ago

“Got my booking cancelled on the day we had to move out. Their van details on the website and in reality didn’t match. They didn’t even refund me. Terrible terrible service.”

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Posted 1 month ago

“Quick, reliable, very polite. Informed me, a senior every step of de.way, wat they will do next, even called me to let me know they were on de way,most reassuring . Would recommend them to family & friends, definitely..thank u...I'm settling in well in my new place.”

Helpful Report

Posted 1 month ago

“I had the misfortune of choosing what I can only describe as the worst moving company imaginable. The name, "Quick Man and Van," led me to believe I was making a smart choice, but it turned out to be just a cruel joke. With high hopes, I booked their services for a Friday afternoon, around 1:00 PM, requesting a van and two movers for a straightforward job: relocating from a one-bedroom flat with no stairs, and everything already packed. Shortly after confirming my booking, I received an email notifying me that the mover I'd originally booked was unavailable. The lady at the company, named Anna, informed me that I had been reassigned to a different driver, Gheorghe Barbatosu. I was quite disappointed but remained optimistic, thinking that this would still work out smoothly. However, on the day of the move, about 30 minutes before the scheduled time, I received an alarming call saying Gheorghe would be late. I tried to remain understanding and told him that I was willing to work with the delay. Things took a turn for the worse a mere 15 minutes later when I got a text message informing me that they wouldn't arrive until 7 PM instead of the agreed 1 PM. This was utterly unacceptable, so I immediately tried calling Gheorghe, but to my frustration, he continued to deny my calls. When I finally was able to reach him, he was not only unhelpful but also quite rude and dismissive. After an exhausting period of trying to get answers—culminating in nearly 59 missed calls—the same lady, Anna, eventually answered again. She assured me that she would arrange for another team to come out, claiming they would be there by 3 PM. However, the second team didn’t arrive until around 7 PM, long past the original time. By this point, everything about the experience had spiraled out of control. In summary, dealing with this moving company was an absolute nightmare. I received no proper communication, only a string of lies. I have never encountered such a disorganized and unreliable company in my life. I would strongly advise anyone contemplating using their services to think twice.”

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Posted 1 month ago

“Helpful, punctual - just the job!”

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Posted 1 month ago

“Fantastic, super friendly. On time, were careful with all my stuff and made moving so easy. Very quick too!”

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Posted 1 month ago

“I cancelled 2.5 hours prior due to a change in circumstances - no refund provided at all, even a partial refund (my advice - don't pay the full amount upfront). They messed me around last night being passed from driver to driver as they kept cancelling on me, wasting my time as I had to chase them. When they emailed this morning to ask why I'd cancelled - they explained its their cancellation policy and wouldn't budge. Also wouldn't apologise for the poor service and my time wasted yesterday. Avoid.”

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Posted 2 months ago

“The driver was delayed twice. First my pick up was scheduled at 10:30 am on 27/03/25 which my driver called and said he needed to reschedule for to 2pm because of car issues. Due to this I had to cancel my afternoon appointments. I've been waiting since 2 pm but no one turned up and I called him (George)and he said he will come by 3pm but it's not confirmed. And now I received an email saying that it's rescheduled for 4:30pm. What is going on?? Is this a joke. I have wasted the whole day waiting for the driver. I had to cancel my afternoon appointment due to this and now I'm not even sure if anyone from quick man and van is going to turn up today.”

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Posted 2 months ago

“I recently had the pleasure of using Vitaliy and his team for my move, and I couldn't be more impressed. From start to finish, the service was exceptional. Vitaliy, along with his two assistants, were incredibly professional, efficient, and careful with all of my belongings”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Kristian Smith moved some items for me today. I only booked yesterday however the service was brilliant from start to finish. He rang me shortly after making the online booking to check what needed moving. He arrived on time loaded up and set off to the delivery address. Following delivery he rang me to let me know the items had been delivered safely. Would definitely recommend - very efficient friendly and helpful”

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Posted 2 months ago

“I oder large van but driver come with small van . Lost deposit”

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Posted 2 months ago

Quick Man and Van is rated 4.5 based on 149 reviews