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Quick Man and Van Reviews

4.5 Rating 166 Reviews
87 %
of reviewers recommend Quick Man and Van
4.5
Based on 166 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email
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Phone:

01992677586

Email:

hello@quickmanandvan.co.uk

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Anonymous
Anonymous  // 01/01/2019
Driver delayed four times and had clearly taken on another job. Was booked for 11AM and he kept saying "22 mins" then jumping to "34 mins" multiple times between 11 and 2PM. He also lied and said he was in traffic when I could hear him moving stuff around! At first I was being flexible but when it got to 1PM and he was still making up new estimated delay times, it was turning into a joke so I contacted main office who eventually sorted my out a driver for 3PM. The company should, IMO, have given me my deposit back for such an inconvenient and anxious experience with poor communication. Luckily the guy who eventually came was brilliant but regardless, it's unacceptable for a removals company to operate in this way. What's more concerning is that I have no way of rating the original driver who I booked purely based on great feedback!
Helpful Report
Posted 3 months ago
They made me an extra charge to go in the van with the driver. without mentioning it when making the contract. It was abusive to pay £45 for that concept.
Helpful Report
Posted 1 year ago
Quick Man and Van is rated 4.5 based on 166 reviews