Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good phone,fast’ish delivery and not a bad price.”

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Posted 8 years ago

Hello Darren, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“The phone does not hold a charge”

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Posted 8 years ago

Good afternoon Chris, We are sorry to hear this, we have not had any correspondence from you to inform us of this, please do contact us at your earliest convenience so we can resolve this matter as soon as possible at customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Phone was what it said it was and was pleased with item”

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Posted 8 years ago

Hello David, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Completed application for repair and printed PO label for screen to be replaced on Apple iPad mini. Repairs carried out promptly and iPad returned well packaged. Even had £10 refunded as I inputted wrong model. Excellent service and will definitely use again.”

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Posted 8 years ago

Hello Keith, Thank you for your review, we are so happy you are pleased with your repair and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Every thing fine no problems will be happy to buy from you again thanks”

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Posted 8 years ago

Hello Michael, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick, reliable and good value”

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Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“The phone Is useless! The phone mic is poor, the phone has a mind of its own and opens apps by itself and rings people on its own! Also the camera jumps I we this replaced ASAP”

Helpful Report

Posted 8 years ago

Good afternoon John We are very sorry to hear that you are experiencing issues with your device. We have not had any contact from you to inform us of this, so please contact us at your earliest convenience so we can resolve this matter. You can email us at customersupport@quickmobilefix.com. We do apologise for the inconvenience caused. Kind regards Quick Mobile Fix

Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“The equipment arrived in quick time and was as described.”

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Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Brilliant phone and brilliant service. Great prices.”

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Posted 8 years ago

Hello Trisha, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Phone is not working needs replacing and took almost 3 weeks to be delivered”

Helpful Report

Posted 8 years ago

Good morning, We are very sorry to hear this. Customer support will be in contact with you later today to discuss this with you. Kind regards, Quick Mobile Fix

Posted 8 years ago

“I am very very pleased with my phone - I wish I had heard about you sooner. I completely recommend Quick Mobile Fix”

Helpful Report

Posted 8 years ago

Hello Laura, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good value for money”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Bought a refurbished phone in January, which stopped working within a few days of receiving it. Returned it using their returns label and apparently 'it has been lost in the post'! Despite numerous emails, they still haven't refunded the money and keep saying they are "waiting for Royal Mail to confirm it is lost"! I would warn everyone not to use this company- I have been over £300 out of pocket since January!”

Helpful Report

Posted 8 years ago

Good afternoon Wendy We are very sorry to hear that you are unhappy with the service. Unfortunately, we have to wait on the outcome on the claim that has been raised from the external party. We do apologise for any inconvenience caused. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Had my phone in for repair since November. We need to work together to get this company shut down and stop them stealing anyone else's mkney/property. I can't decide if the are hugely incompetent or criminal”

Helpful Report

Posted 8 years ago

Good afternoon James, We are very sorry that there has been a delay in completing your repair. Customer support tried to contact you, to inform that we are still awaiting parts, with the option of returning the device if you are not happy to wait. Please contact us at your earliest convenience at customersupport@quickmobilefix.com Kind regards, Quick Mobile Fix

Posted 8 years ago

“No fuss and happy with job done.”

Helpful Report

Posted 8 years ago

Hello Alan, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Would not recommended this company to anyone they have massed around since I placed my order they took the money but did not send me a confirmation email even though the money was taken from my bank and when you try and call them they don't pick up or the phone will not ring I also emailed them and got about 5 different people emailing me about the problems I've been having with my order and they all are telling me different things I asked for my money back and they are trying to guilt trip me in to keeping my order I should of had my phone by now but by the looks of it they don't even have the phone in stock I'm not happy at all as they have £200 of my money”

Helpful Report

Posted 8 years ago

“Useless, ordered a phone on 15th March. Its now the 30th and I'm still waiting, customer service is ridiculous too.. automated emails and cant get through on the number. COWBOYS”

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Posted 8 years ago

Good morning Latisha, I am very sorry to hear this. Customer support will be contacting you later today with an update. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Absolutely disgusted with this company. Ordered phone order number 155183 For my 10 year olds birthday on 15th March thinking plenty time as 5 to 7 days despatch contacted in numerous occasions to be assured slight problem but would be despatched. Yet get to 29th March and still no phone. Extremely upset child with no phone for birthday! Cancel order and told refund of my money will take another 10 to 14 days despite the fact they have broken contract. So that’s 28 days they are keeping my money for! AVOID this company at all costs! They can not fulfull order but don’t refund money.Need to change name as nothing QUICK about them! Trading standards being contacted!”

Helpful Report

Posted 8 years ago

Hello Lyn, We are sorry there was a delay in shipping your order. Your order has now been cancelled and processed for a refund as you requested. If you have any questions or inquiries please contact us on customersupport@quickmobilefix.com. We do sincerely apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 8 years ago

“Terrible customer service. No respect for people's needs and requirements. Can not be trusted. I ordered a phone for daughters bday pressie on 15/03. Started emailing requesting a dispatch date on 26/03... lots of automated responses. On last day that it would have reached me in time. (Today) got email at 3:30pm telling me that would not be dispatched 1/2 days after bank holiday. Not to be trusted at all! When I asked for refund I have been completely ignored. If only it could be rated as minus!”

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Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews