Quick Mobile Fix Reviews

3.2 Rating 6,816 Reviews
55 %
of reviewers recommend Quick Mobile Fix
3.2
Based on 6,816 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023
Allan C Fucchs
Quick Mobile Fix 5 star review on 18th June 2023
Leroy C Fisher
Quick Mobile Fix 5 star review on 7th April 2023
Leanne C Dalley
Quick Mobile Fix 5 star review on 24th March 2023
Derrick O
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 18th February 2023
Heather K Brown
4
Anonymous
Anonymous  // 01/01/2019
Ordered and paid for telephone early January. After lots of chasing I was informed that ordered phone was not working correctly and they would source another. I was not prepared to wait any longer and requested a refund which they said would be processed within 14 days. Needless to say nothing received and eventually informed that taking a long time to refund and would not be before mid March. They kept stating understaffed and nobody to process refund. I contacted by bank fraud department and after sending them all information and copies of correspondence ( which I'm glad I kept) ,the bank refunded my money . It appears that this company cannot be trusted and would never give a straight answer to my very simple questions .
Helpful Report
Posted 3 years ago
i have to give 1 star to even type a review. Please whatever you do not i mean DO NOT BUY FROM THIS COMPANY. These people are number 1 scammers. This company is the worst.
Helpful Report
Posted 3 years ago
I can’t find any word for this company except that this company is a cheat. I bought a phone 3 months ago and I’m still waiting. And everyday it’s the same excuse.
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Posted 3 years ago
Do not buy. Never experiened so many problems with a phone before. Gave up on trying to get the company to help because whenever I sent the phone back I would be a month+ without a phone.
Helpful Report
Posted 3 years ago
The same it seems as the vast majority on here and every other review site . They took my money. I did not received the phone, still no refund.
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Posted 3 years ago
Avoid this company!Never received the phone which I bought for my nieces birthday,kept lying that I will receive it soon(...),never received a refund.I had to arrange this through my bank.👎👎👎👎👎
Helpful Report
Posted 3 years ago
Please never, ever use this company. I bought an iPhone 8 on quickmobilefix.com as I needed a new phone. Expected delivery was 7-10 working days. The company went significantly over this time, citing staff shortages due to the pandemic as an excuse. By the 5th of January 2021, my old phone had broken and the one I ordered still hadn't arrived. I therefore bought a new phone from a different source and cancelled my order through quickmobilefix.com. They told me that the refund would be in my account within 3-5 working days. When this deadline was not meant they explained that due to staff shortages they were experiencing some delays, but that the money would definitely be in my account by the 25th of February. I still haven't received this refund and am pretty certain now that I have been scammed.
Helpful Report
Posted 3 years ago
All I can do is to repeat what everyone says A BUNCH OF SCAMMERS phone ordered never came cancelled told 14 days then a nother month . I an taking them to small claims . DO NOT USE .
Helpful Report
Posted 3 years ago
I ordered the phone on the 19th January 2021 and guess what it still hasn't came i've emailed them 3 times!!!!! and keep coming up with a silly excuse and blaming Covid-19 UNACCEPTABLE. I have one last request dear listener DO NOT BUY FROM THIS COMPANY!!!!!!!!
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Posted 3 years ago
Ordered a phone and been waiting three weeks. Emailed and after four days told it will take another two weeks. Customer support is just a copied and pasted reply.
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Posted 3 years ago
ABSOLUTELY DO NOT BUY Ordered a phone and waited over a month, they kept postponing every week Then asked a refund and waiting for 3 months, they keep postponing every 30 days Unacceptable. DO NOT BUY ANYTHING
Helpful Report
Posted 3 years ago
I’m giving one star because there is no option for minus a hundred stars. Here are the facts -Ordered a phone in 7th Dec 2020 -Didn’t receive it during that month -Enquired about it and they said there was a delay -It’s January now still not received my phone -Mid Jan asked to cancel my order and get a refund -End of Jan still no money in my account. -I was told after enquiring over 10 times that I would receive my refund on the 18th of Feb -surprise surprise, still not received my money (nearly £900) and doubt I ever will Up to you to decide if that’s the service you want to receive. A fake company and a fraud. The worst service I have ever had plus out of £900 for no damn reason.
Helpful Report
Posted 3 years ago
Thieves liars and scammers, how on earth they get away with the way they run there business is beyond me, how the credit card companies let them trade using there cards is also beyond me, all they do is advertise with fancy graphics and promises but have nothing to sell, all they do is take your money, I have read all reviews on here and trustpilot (wish I had done that before I ordered 🤬) and I’m glad I paid with a credit card as I have now been refunded, so if you are still thinking of taking a chance on these chancers you might aswell go throw your money in the bin, check what Martin Lewis mse has to say, and watchdog, eBay have even stopped them trading, plz plz plz !!!! don’t do it !!!. THEY ARE THIEVES
Helpful Report
Posted 3 years ago
Shocking service!!! I got a phone start of December to then cancelled it as it was seriously delayed and was worried it wouldn’t come in time for Christmas. So went with another firm for a phone which I received in a couple of days. I have been chasing my refund for well over 2 months! They keep saying I’m in the 14 day refund window which is obviously a lie! Quick enough to take my money but 2 months and nothing back, absolute joke!
Helpful Report
Posted 3 years ago
14 working days after order made, no sign of dispatch of my phone which was confirmed by email I cancelled my order. Received email saying 14 working days to refund . Now They are saying; Due to lockdown, another a month to make refund. All together, they are hold my money neary 3 month after I made order! Very bad company!!!!
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Posted 3 years ago
Avoid!!!! Promised a refund this has been goin on from November keep getting told every excuse under the sun. I’ve had enough now!!!
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Posted 3 years ago
DO NOT BUY FROM THIS COMPANY - COMPLETE CROOKS and SUBSTANDARD GOODS I bought an I phone x which was late being sent abs has been sent back twice to be fixed. They took weeks to reply to emails and only did so when I threatened court proceedings and when I sent the phone back the second time registered post at their request but my cost for the second time it was returned by Royal Mail and reached me by pure fluke as there was no one at their office to receive it so seems they may have shut down ?? They are now completely ignoring my emails despite threats of legal action.
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Posted 3 years ago
Awful. They scammed me out of £477. It’s worrying that they’re still in business.
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Posted 3 years ago
DO NOT USE THIS COMPANY ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️Further to many many many emails we still haven’t received our refund from the very beginning of December, and have repeatedly ignored our emails you have now left us with no option other than to contact our bank, the financial conduct authority trading standards and watchdog, I will also be posting a full account of what you have done here on Twitter, on Instagram and Facebook , including the relpys we have received from everyone above
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Posted 3 years ago
Ordered iPhone 11 on 5/12. Phone was not dispatched and still received no refund. They have stolen £544.99. DO NOT USE THESE THIEVES.
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Posted 3 years ago
Quick Mobile Fix is rated 3.2 based on 6,816 reviews