Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy service, purchased a unlocked phone can quickly however had to send back to get re-repaired as wouldn’t connect to phone network”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“I’m happy with their service”

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Posted 6 years ago

“Great and super efficient delivery, with the expected product.”

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Posted 6 years ago

“Phone is in good condition however took a long time to deliver and we could not track our order which is the only downside”

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Posted 6 years ago

“Great refurbished phone is in fantastic condition at really competetive pricing.”

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Posted 6 years ago

“Very good phone and price, received before 14 days”

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Posted 6 years ago

“Didn’t help my issue”

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Posted 6 years ago

“After not receiving the phone for a week I have called to cancel the order and asked for a refund. I was told it will be processed and money returned. It was not, instead the phone (which is no longer needed) has been sent to me after more than two weeks. Waiting time on the phone to customer services is hours. Terrible service.”

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Posted 6 years ago

“Most awful customer service I have ever come across for a member of customer service to tell that it’s not their problem that my phone has taken 2 months to be delivered and that I should of brought my phone somewhere else!!!! Awful will never use this company again! Rude staff! Not good delivery time took 2 months to receive my phone!”

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Posted 6 years ago

“Did not deliver within quoted timescale, (or after). Not convinced by their reasons. Do not trust”

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Posted 6 years ago

“More than 3 weeks and my item not delivered very bad service never buying anything from here”

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Posted 6 years ago

“Waited over an hour on phone Ordered two items only one came in package Would never use again not great service very poor”

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Posted 6 years ago

“1 star as no option for 0 stars. Had iPhone X for less than 2 weeks. Had to send back because of screen fault. Apparently repaires take 24 to 48 hours. Taken 3 to 4 weeks to repair. No updates by phone or email. Poor customer service takes over an hour just to speak to someone on the phone. Regret my purchase will not be returning. Stay well clear of this shoddy company.”

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Posted 6 years ago

“Absolutely terrible, avoid at all costs. Placed an order on 25th June for an iPhoneX, still not received the handset or a refund! Customer service is shocking, just get passed around and no one gives you a response.”

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Posted 6 years ago

“DISGUSTING If i could leave a 0 star review I would. I waited 4+ weeks for my device only to find that once it had arrived that is was cracked/ scuffed. Having paid for a PRISTINE IphoneX I would not expect this I have then escalated this to customer service who have refused to do anything about it, sending their 'apologies' . NOT GOOD ENOUGH”

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Posted 6 years ago

“i ordered an Iphone 7 on the 19th July, after getting an email confirming that it will take 7 days to deliver . I was like OK , this might take time but i will wait . With concern i called customer service twice , they assured me that it will be dispatched Monday or Tuesday. I emailed customer service all i get is automated emails and the response i got from customer service that my phone will be dispatched by early next week because of quality control issues . which i do not believe them at ALL! i shouldn't be calling or emailing them at all for updates about my phone . ID243256”

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Posted 6 years ago

“Very bad experience i ordered a phone which never came, after that I cancelled the order and asked for a refund and I still haven't received my money back..I don't recommend this company at all , stay away”

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Posted 6 years ago

“They said delivery no more than 10 working days phone arrived 12 days later. They said phone was fully refurbished. Phone not refurbished. Very poor quality. Phone returned within 3 days. They agreed a refund. They said up to 14 working days. Refund 17 working days later. This company cares little for customer service. I would not recommend them to anyone.”

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Posted 6 years ago

“Absolutely shocking. Avoid this company at all costs. I ordered an iPhone 7 on 28 June as I needed one for work ASAP. After nearly 2 weeks I received an e-mail saying the phone was out of stock! I then requested a refund, and was told it would take 14 'working' days (nearly 3 weeks), effective from 2 days AFTER I had requested the refund. Today was the day I was supposed to get the refund and to no surprise it hasn't gone through. I called customer service today and waited nearly an hour to speak to someone. When they finally answered I was told they don't deal with refunds and refused to put me through to someone who did. I am now preparing to take this company to court as they have essentially stolen my money. I am sure that they do this just so that they can make interest on the money whilst it's in their hands. It is absolutely shocking that companies can get away with things like this is should be illegal. Please listen to my advice: and AVOID QUICK MOBILE FIX!”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews