Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took 15 days to be delivered”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“I ordered a refurbished iphone 7,the price was good it took a long time to come. I loaded all my information thru iTunes went well used it for three days and found it was heating up as you charged eventually I had a black screen set it back and tilltoday no word so that’s why I rate it very poor will not buy from them again”

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Posted 5 years ago

“Quality phone received with a short delivery time”

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Posted 5 years ago

“I ordered 2 phones by mistake and you were very helpful sorting it out for me, thanks!”

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Posted 5 years ago

“This company doesn't even deserve a 0 rating. I ordered in mid June received a faulty phone sent it back 2days later took ages to fix only to let me know on the 19th July a replacement will be sent out which will take another 7-10days. Apparently this is for a rigorous testing process. So why did i receive an iphone x with a faulty charging port that was supposedly tested rigorously only to be told it may have been damaged in transit. They didn't even have the decency to expedite my replacement. Absolute rubbish customer service, i would strongly recommend never to purchase from this company. Purchase from envirophone or musicmagpie 10-20£ more dearer but you will have a fully working order mobile phone within 3days. PS quickmobilefix policy of repairs 24-48hours is absolute non-sense because it will take 5-7days for them to receive your phone to repair plus 7-10days testing. Why are these refurbished phones advertised before being rigorously or fully tested. I'm sorry it is absolute non-sense of a company policy procedure.”

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Posted 5 years ago

“My order took a little longer to arrive than I had hoped but I was kept informed all the way. Good quality product, true to description and i'm really pleased with it. I'm a returning customer this time so i'll be back again.”

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Posted 5 years ago

“Good price and although the ordered iPhone was going to late being supplied in the end it arrived after ten days. The quality was good like new. I would order again from this company.”

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Posted 5 years ago

“Mobile not working properly as I expected”

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Posted 5 years ago

“DO NOT ORDER from this company. I ordered my phone and kept getting emails saying quality control problems so order delayed. Three weeks later another email saying delayed again and no date. You NEVER get a proper answer only general emails. I am waiting for a refund but reading previous reviews this will be a problem too. DISGUSTING customer service. I didn't even want to put one star but wouldn't let me leave blank.”

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Posted 5 years ago

“I ordered I phone 7 great condition and price was brilliant my son loves it”

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Posted 5 years ago

“Turned up on time and was what u expected”

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Posted 5 years ago

“Had to wait 2 weeks for my phone to arrive, which meant I had pay another month’s contract. Have been great in the past except from this order.”

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Posted 5 years ago

“I have ordered a repair beginning of this month. The material was supposedly available. 8 days after the reception I am only informed now, due to my chasing, that it will take another 4 to 7 days to receive the LCD screen. This is far from honourable customer service where you should at least provide transparency to your customers...”

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Posted 5 years ago

“pleased with the phone but delivery was too long and postponed. eventually brought forward after several requests. Thank you”

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Posted 5 years ago

“Great prices,great customer service and really happy with my phone”

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Posted 5 years ago

“i waited the full 7 days for my phone it to be delivered and immediately found it faulty. i returned it immediately on the day it was delivered only to be told that it would take a further 10 days to send another . i decided to cancel my order at this point . i am still waiting for my money to be returned. this apparently is going to take a further 18 days. there is nothing quick at all about this company.”

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Posted 5 years ago

“Waited for my order almost a month”

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Posted 5 years ago

“Goods delivered quickly”

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Posted 5 years ago

“Day 8 and no communication beyond initial purchasing email. Rang customer service 27 calls waiting. After 30 minutes 15th in line. Do I anticipate delivery on Friday - no. Wish I'd read reviews before purchasing. This is poor service!”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews