Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in good time in good condition and working order.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Offered much less than originally quoted and then took an age to deposit the money into my bank. I would not use again!”

Helpful Report

Posted 7 years ago

Hello James, We are sorry to hear about this and are currently experiencing a delay with recycling orders. The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. You will receive payment tomorrow. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Advertise as payment in 72 hours, this is just not true. Took more like 2 weeks”

Helpful Report

Posted 7 years ago

Hello, We process orders within 3-5 working days. Your payment has been processed and will show in your account within 3-5 working days. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Very quick and efficient.”

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Posted 7 years ago

Hello Emma, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone condition was impeccable. Delivered quickly too.”

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Posted 7 years ago

Hello Matthew, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Been waiting 8 days for payment for a phone I sent in. Keep chasing and keep getting told its being processed and still nothing. I picked this company as said fast turnaround...... Most concerned as reading all sorts of similar complaints. Today received email saying passed to manager and still I've heard nothing. So now said either pay or send me my phone back or I will report to trading standards or police. Would advise others to do the same. Doubt will change a thing by what I've read review wise on Google and trust pilot. I am now wondering if the delay is because they are defacing my phone in order not to give the money originally ally offered?????? Should have sent to Mazuma who never cause problems.”

Helpful Report

Posted 7 years ago

Hello Sascha, We are sorry to hear about this. Unfortunately, we are experiencing a slight delay with processing recycling orders. Your payment has been processed and will show in your account within 3-5 working days once the process is completed. Please do accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Phone was listed as Grade C but had perfect screen with no scratches, and was in really good condition. Highly recommended!”

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Posted 7 years ago

Hello Ricky, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good customer service, great products & good value. Keep it up”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The worst customer service I’ve ever had a complete bunch of morons and they stolen my phone they said it arrived and I’ll get a offer in a couple days now to say hasn’t arrived and there’s nothing I can do about it stolen my phone stay away Although I sent it personallyRecorded delivery and it was signed for they are still saying they do not have the phone absolute and utter thieves and liars these people will steal your phone do not use them”

Helpful Report

Posted 7 years ago

Hello Timothy, We are sorry to hear this, however, we do require the tracking number to be able to track your order as we have not received it, please do contact us at your earliest convenience with more information and post office receipt Kind regards Quick Mobile Fix

Posted 7 years ago

“Great , quick service ! Quality purchase !”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great seller”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I’ve just called the customer services quick mobile fix the number now is unreachable which means they’ve obviously gone bankrupt Liars and thieves customer service wow the worst most moronic people I’ve ever spoken to but should be ashamed liars and thieves”

Helpful Report

Posted 7 years ago

Hello Timothy, We are sorry to hear this, we are currently changing our telephone system, please do email us. We do sincerely apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“DO NOT USE THIS COMPANY it took 5 weeks to get my Phone back, unrepaired, customer service is disgusting, try to Phone them and it is always engaged, when you DO get through you might as well talk to the well as them are cluless, fortunately I paid through Pay Pal so today I finally got my money back, in all 7 weeks, as far as I am concerned them are a bunch of crooks!”

Helpful Report

Posted 7 years ago

Hello, You requested the phone back as you did not wish to proceed with the repairs so we returned your phone back to you, if you wish to continue with the repairs, please contact us Kind regards Quick Mobile Fix

Posted 7 years ago

“I purchased a iPhone 6 128 gig fair price would have liked to Phone for info before purchase number always engaged so far so good had some ghosting on screen please note 1 week in that has disappeared hope it stays that way Thanks Alex Hollis”

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Posted 7 years ago

Hello Alexander Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Never received my phone even after emailing them everyday.”

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Posted 7 years ago

Hello, We received your order back as undelivered. We are currently awaiting a response from you to confirm your address so we can proceed with sending your order again. Please do get in contact at your earliest convenience Kind regards Quick Mobile Fix

Posted 7 years ago

“Quick & easy service. Will definitely use again”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quality excellent - only reason for 4 stars rather than 5 was that the repair took 15 days all told - a little longer than expected”

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Posted 7 years ago

Hello Ed Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very happy with the service and would be happy to recommend.”

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Posted 7 years ago

Hello Paul, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“it was good”

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Posted 7 years ago

“i was selling my phone and the service was great. It was mentioned on the website the payment will be made in a day but i have received the confirmation of the payment. Then the payment took about 5 working days to show on the account.”

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Posted 7 years ago

Hello Siva, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews