Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THIS COMPANY IS A SCAM The good reviews on this particular forum are not legitimate. I sold my phone to them over a month ago and they have not paid me for it, which I equate to theft. Not only do they keep saying “payment is on its way” (four separate occasions now), they have ignored my requests to make a complaint and also to return my phone. They keep changing their service standard for payment, the last email I received stated that the latest I would receive payment would be Monday 6 August. Nothing has arrived in my account. Please, please, please do not trust this company”

Helpful Report

Posted 7 years ago

Hello Jess, We are sorry you are unhappy with the service. Unfortunately, there was an error on your order however, we resolved it as soon as we were able to. We do apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“So far, so good. The product was as described and the help I received after making an enquiry was prompt and useful. I would most certainly consider recommending the site and its products to anyone looking to buy and second hand phone.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Bought 2 iPhone 5s this month for my Grandchildren. They are both over the moon. Both phones look like new. Even the chap at EE where I set up their sim only contracts asked how much I had paid for each phone, he thought they were brand new. He has taken your contact details for his friends and family. I have 5 Grandchildren and over the years have purchased several iPads & phones + repaired screens. You always deliver - thank you”

Helpful Report

Posted 7 years ago

Hello Jean Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I purchased a phone from them on the 5th July which was faulty second replacement phone was also faulty It has taken 2 months to get a working phone you will spend hours on the phone and they will just tell you lies to get you off the phone when you email them you just get rubbish back from them I don't think they even read your emails Be Warned don't use this company !!!!!!!!!!”

Helpful Report

Posted 7 years ago

Hello Ronny, We are sorry to hear this. If you are experiencing an issue with your order please do get in contact as you have a 12-month warranty. We apologize for any incovneince this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Very efficient service. Received a quote, posted my phone and payment received within the stated timeframe! Would definitely use Quick mobile fix again 100%”

Helpful Report

Posted 7 years ago

Hello Victoria Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone didn't work and they where in no rush to rectify, if you take a chance use Paypal”

Helpful Report

Posted 7 years ago

Hello Craig, We are sorry to hear the issue you are having, we have received your order back and currently processing it for a replacement, we will be in contact with you soon with your tracking number once your order has been shipped Kind regards Quick Mobile Fix

Posted 7 years ago

“I needed to replace a lost iphone, I searched the web as you do & compared prices, Grom the list of refurbished iphones I filtered the model, condition, colour, gb storage which gave a choice with & without a bundle option. Paid for the phone selected how it was delivered but you also have a choice to pick up from local points, the hanset has 1 year warranty and 30 days on battery. It arrived in 2 days of payment very hapoy and would use Quick Fix Mobile again.”

Helpful Report

Posted 7 years ago

Hello George Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Everything went nice a nice smooth. The only issue I had was due to the fact they took 3 days to inspect my phone.”

Helpful Report

Posted 7 years ago

Hello Mark Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“WARNING. DO NOT USE THIS COMPANY Very poor customer service. Item in question did not arrive so i asked the company for a refund at least 3 times and only received it once paypal became involved. Thank goodness for paypal!! During my many emails i feel that i was fobbed off and lied to in so much as the company told me that the item had been forwarded onto the courier only to find that when i contacted them they said they had not received it from the company in question. I received delivery times and made arrangements to stay in as they could only give me a time slot and still no phone arrived. Needless to say i was not happy. Several days later after numerous emails and refund requests they stated that an additional delivery attempt had been made (even though i had no communication from the courier to this effect) but apparently I was not in. Upon investigation....no delivery efforts had been made! I tried on several occasions to speak to someone on the telephone but the number was constantly engaged. Finally after i had asked for help via paypal they stated that they had definitely got the item to the courier and it would be delivered in due course. By this time i had no confidence in this company or the item that i had initially tried to purchase. PLEASE, PLEASE, PLEASE should you purchase anything through this company, use paypal. Having read the previous reviews i genuinely feel that getting a refund from this company is extremely difficult and i feel for those individuals still trying to obtain one.”

Helpful Report

Posted 7 years ago

Hello Karen, We are sorry to hear this, we are currently looking into your order with PayPal and we will be in contact with you soon Kind regards Quick Mobile Fix

Posted 7 years ago

“The charging socket on my I pad air 2 broke . Apple said it could not be repaired trying to sell me a new one . Local computer shops said the socket was integral to the circuitary on the air 2 and they could not do it . So I decided to post it off to QMF whose price inclusive of postage seemed almost too good to be true . The process of mailing was excellent . BUT the repair process and return did take two weeks . The telephones were often busy and I feared it was all too good to be true . But it’s back working and I am delighted to give this good review . The people I spoke to when chasing were very friendly and reassuring and I suspect the delay is because they are victims of their own success . Well done and thank you .”

Helpful Report

Posted 7 years ago

Hello Ross Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Prompt payment. Easy to use site”

Helpful Report

Posted 7 years ago

Hello Rachel Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“disgusting customer service, no info on my ordered product it is past the tenth working day , and still have not heard anything so can not give an opinion on product quality , would not recommend this website, go somewhere else”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear this, a member of the team will be in contact with you soon regarding an update on your order. APologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Had some self made problems but they sorted out for me . This is my second phone purchase (this ones for the wife) so you can see I’m well pleased”

Helpful Report

Posted 7 years ago

Hello Colin Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I really wished I had read the reviews before ordering my daughters birthday present from here. It has not arrived and I have not received a dispatch email. I have tried all day to ring them and it is constantly engaged. the email says they will respond with in 24-48 hours which will now be next week and her birthday. I have also noted that I ordered a 64gb Iphone 6S which don't exist! I am disappointed and frustrated and now wish to discuss cancelling my order but can't get through to anyone.”

Helpful Report

Posted 7 years ago

Hello Tracey, We have all devices in stock but we advise 10 working days to dispatch to fully quality control check all our devices before sending them out. Your order has now been canceled and being processed for a refund Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Received my goods nice and quick and it exactly the condition advised. Very pleased with my purchase and service.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Delivery was quick. Ordering was easy and you got what you expected. Excellent”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone arrived when it shouldve. Description very accurate”

Helpful Report

Posted 7 years ago

Hello Amanda Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Got sent a refurbished phone, and the touchscreen hardly worked. Plus terrible customer service. Almost impossible to get hold of on the phone. And almost as hard to get an email reply. Not recommended.”

Helpful Report

Posted 7 years ago

hello Anna, We are sorry to hear this, you had contacted us to report the issue and we have advised you to return the order back, we have not yet received it, however, once we receive your order we will be in contact with you via email Kind regards Quick mobile Fix

Posted 7 years ago

“Brilliant site saved me loads of money buying refurb phone instead of brand new one for my son”

Helpful Report

Posted 7 years ago

Hello Kay, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Puntuality in keeping time for delivery.”

Helpful Report

Posted 7 years ago

Hello Emelda Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews