Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best service I’ve ever got... The delivery of the item was 10 business days and I requested them to try to dispatch the item before as it was a gift for someone and I got the item on time. Thanks QMF for dispatching the item sooner.”

Helpful Report

Posted 7 years ago

Hello Jhangir Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I was looking for a phone and found Quick Mobile when I looked and seen the prices and the quality and variety of phones for sale I was pleasantly surprised When I got my phone I wasn’t disappointed I would highly recommend Quick Mobile😁😍”

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Posted 7 years ago

Hello Carol, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered a iPhone 6 really good condition very happy. I would order again very excellent service.”

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Posted 7 years ago

Hello Lynn, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“We purchased a pristine phone for my daughters birthday. When it arrived, there were a few problems - the selfie camera is very poor quality picture, the top right of the screen touch doesn't work, when we ring her on the phone it goes through to voicemail on the first ring, but works OK on the 2nd ring. She has contacted you and the phone is going back for repair. However this costs us shipping and time - she's very disappointed. I would have preferred to do this rating after we get the phone back, but I keep getting emails asking me to rate it. I don't think the phone quality could be described as pristine.”

Helpful Report

Posted 7 years ago

Hello Aoife, We are sorry to hear you are experiencing a problem with your order. You have contacted us to report the problem and have advised you to return the order, unfortunately, we have not received the returned goods, however, as soon as we receive your order back we will be in contact with you via email Kind regards Quick Mobile Fix

Posted 7 years ago

“👌🏻”

Helpful Report

Posted 7 years ago

Hello Thank you for your review Kind regards, Quick Mobile Fix

Posted 7 years ago

“Fast friendly helpful service I ordered the wrong product and they was happy to correct it via telephone the phone was in great condition worth the money and so far on day 14 have had no problems”

Helpful Report

Posted 7 years ago

Hello Laurence, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Payment took about a week. Good Communication”

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Posted 7 years ago

Hello Rhiannon, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent”

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Posted 7 years ago

Hello Theresa, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good services”

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Posted 7 years ago

We are currently changing our telephone system, please do email us. We do sincerely apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Was a unsure at first but was so pleased with the service And almost double the money for my old iPhone 6s. Would highly recommend.”

Helpful Report

Posted 7 years ago

Hello Clare Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick and easy. Money in bank within a week of posting phone”

Helpful Report

Posted 7 years ago

Hello Alison Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Paid what they promised!”

Helpful Report

Posted 7 years ago

Hello Nicki, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very pleased with how good the phone is, no visible scratches and the battery holds its charge really well. Phone was delivered within described timescale and overall the experience was easy and smooth”

Helpful Report

Posted 7 years ago

Hello Phil, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service, goods arrive as stated and promptly,”

Helpful Report

Posted 7 years ago

We are currently changing our telephone system, please do email us. We do sincerely apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Do NOT buy iPhone from this company. I bought iPhone 7. After 1 week the screen was virtually unusable. Took it to Apple who informed me an unofficial screen had been used and hence the problem. Returned to company who promised a 1week turn around. After 1 week I’d heard nothing so asked them the status of the repair. They’d forgotten they’d received it and assured me they’d start it soon and should take 2-4 working days, not including the postage time. All in I was without my phone for 3 weeks (few days to send and few more days to receive). They DON’T use offial parts but my screen works ALMOST as it should. 1-2 days after getting my phone back and people complained that when talking to me on said phone I was too quiet to be heard. Turns out now there’s a problem with the microphone. Can I afford to be without my phone for another 3 weeks? They also DON’T do refunds after a few weeks. They’d probably go bust if they did.”

Helpful Report

Posted 7 years ago

Hello Mike, We do state on the website if parts are changed on our refurbished phones they are replaced with grade a parts. You did not include any information with your phone when returned so when we received it we were unable to confirm it was yours, however, you provided the tracking number, and your order was processed and shipped within 5 working days as advised. If you are experiencing any issues with your order you have a 120-month warranty, please do get in touch if this there is a problem. Kind regards Quick Mobile Fix

Posted 7 years ago

“Quick Mobile Fix was great. Got a quote. Posted my phone with provided postage. Got my full quote on 5-7 working days with email updates. Thanks guys you’ll gave me the best rate.”

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Posted 7 years ago

“Still have not got the phone I purchased over 9 days ago”

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Posted 7 years ago

Hello Annria, Your order was dispatched yesterday, we emailed you with a tracking number so you can track your order. Kind regards Quick Mobile Fix

Posted 7 years ago

“I am happy with the work done but during the process I sent two concerned emails which were not replied to. For this reason alone I will not use the company again. Poor communication is not acceptable.”

Helpful Report

Posted 7 years ago

Hello Tom. We are very sorry to hear this. our order will be reviewed and so will your feedback so we can ensure this does not happen again in the future. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“communication poor as they only told me that my handset was not as inadvertently accepted... suddenly my offer went down by £50... hay ho... consumer confidence lost again.... 😔👎🤔”

Helpful Report

Posted 7 years ago

Hello, We are sorry you are unhappy with the service. The condition of the phone is different to what you booked in this is why there was a reduced offer. You accepted the offer and your order has been processed. Kind regards Quick Mobile Fix

Posted 7 years ago

“Good phone!”

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Posted 7 years ago

Hello Kenneth, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews