Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“QMF ID Mairi Grant Item arrived in exactly the condition it was described, no marks or scratches and is just like new and works perfectly, my Daughter is frightens with her phone and we would definitely come back again in the future”

Helpful Report

Posted 6 years ago

“Easy site to use, goods as described.””

Helpful Report

Posted 6 years ago

“More lies from staff still waiting for phone or refund over 1 hour phone wait if you call them then manager is always busy shock! Do do buy a phone from this company brought phone on the 29/12/2017”

Helpful Report

Posted 6 years ago

Hello Curtis We are sorry you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“orderd phone last tusday stupidley say all the celebs and thought must be good company friday i rang as thought as called quick it may have been 48hiour delivery he explained 7-10 day latest will be this friday said would prioritize it rang up yesterday was told dispatches tusday or wensday will have buy end of week rang today said i was told dispatched end week told them ive been told diffrent and wanted to speak to manager he was busy waiting for phone call back fingers crosses sorted as haveing to use neigbours mobile to ring then read all review so worried lot of money to lose”

Helpful Report

Posted 6 years ago

Hello Rachael, We are sorry to hear this, however, a manager is currently viewing our order and will be in contact with you shortly. We apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Ordered Phone on the 30th Dec, sent the wrong one out after 12 days. Sent back and still waiting for the new phone to come. Its been over 31 days and no sign of my phone coming to me. They are happy to take my money but not very quick at actually getting what I ordered to me. Have contacted customer services and they wont give me a answer to when it will arrive.”

Helpful Report

Posted 6 years ago

Hi Deborah We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Send the wrong phone and 3 weeks later still don't have a phone. Not happy with the service.”

Helpful Report

Posted 6 years ago

Hi Diana, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Good quality phone when eventually delivered. Had to chase.”

Helpful Report

Posted 6 years ago

Hello We are sorry to hear this. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Got the wrong colour iPhone 6s sent back item got confirmation that you guys received the phone waiting ages for the refund still did not get it , I purchased 2 other phones in the past everything was good but this time was really bad experience”

Helpful Report

Posted 6 years ago

Hello Akhlak We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“VERY GOOD excellent service”

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Posted 6 years ago

“Late dispatch of my phone poor customer service all round only got action when I complained”

Helpful Report

Posted 6 years ago

Hello Gary, We are sorry to hear this. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Awful.... sent me the incorrect phone + it was also broken (faulty battery), then it’s taken them over 2 weeks to send the replacement (still hasn’t arrived). Very poor service and I would not recommend.”

Helpful Report

Posted 6 years ago

Hi We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Good product and received quickly.****”

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Posted 6 years ago

“The iphone never worked. We bought in October, now a day from February and they are still asking the same questions we answered months ago and nearly every week since, They just ignore our messages and send out random questions instead every week or so. Genuinely the worst company and customer service I have ever had. Please avoid them to save you the months of stress and loss of an iphone you will have paid a lot of money for. Wish I had never heard of them.”

Helpful Report

Posted 6 years ago

Hello Paul, A member of the team is reviewing this at the moment and will be in contact with you soon. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Thanks very happy with phone.”

Helpful Report

Posted 6 years ago

“Over an hour on the phone no reply more lies Still waiting for phone or money back”

Helpful Report

Posted 6 years ago

Hello Mr Curtis We are sorry you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Do not buy from this company lies lies from all staff”

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Posted 6 years ago

“Brought a iPhone 6s very happy with phone and condition I had no trouble using this company and would use again”

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Posted 6 years ago

“Fast delivery, as described QMF ID: Kelly woods 205220”

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Posted 6 years ago

“The phone is fine but service and delivery bad it took 14 days to come after emailing then ring a few times to get some one to answer me”

Helpful Report

Posted 6 years ago

Hello We are sorry you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“good condition phone, like new, at a great price.”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews