Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Now made several purchases. Loads better now you use Royal Mail for delivery. All phones are good condition fully functioning.”

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Posted 6 years ago

“Good service. Prompt Delivery. Phone more than came up to expectations.”

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Posted 6 years ago

“Bought a second hand phone - excellent service and phone as described”

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Posted 6 years ago

“Fast delivery, phone in pretty much perfect condition.”

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Posted 6 years ago

“Absolutely Useless I ordered an iPhone 7 from them on the 23rd November 2018. It took 20 days to process and ship, despite their guarantee being 10 working days. Ok. One, mistake, we can let it go. I then had to wait until the second week of January before receiving the phone that I had paid for. I was already not happy, and the most they offered was a 10 pound discount of their site. Furthermore, the screen on the phone was not working - half of the pixels were not functional - and it was not a Retina quality display. I thus sent the phone back, asking for my money back. The phone arrived back at their firm four days later, as opposed to almost two months to get here. It then took them 10 days to actually begin processing the device and prepare the refund, and they were always promising that it would be “done by tomorrow at the latest”. Now, over three months of waiting, and 80 emails to and fro, I have finally gotten my money back. Furthermore, the customer service is appalling - if you want to talk to them on the phone, you literally have to take a day off work in order to have the time to wait in the queue until you can talk to someone. And that is if it doesn’t cut you off when you are first in the queue. I would absolutely not recommend QuickMobileFix to anyone unless hanging around and poor customer service is your thing.”

Helpful Report

Posted 6 years ago

Hello, A member of the team is currently reviewing your order and will be in contact with you soon as advised by email Kind regards Quick Mobile Fix

Posted 6 years ago

“phone returned more than once before problem was solved. no communication while the phone was being repaired. very hard to get through on phone,1 call I waited on hold for 45minutes.”

Helpful Report

Posted 6 years ago

Hello We are sorry you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Easy to deal with”

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Posted 6 years ago

“I bought this iPhone for my daughter (Beth McMillan). Upon delivery, it was quickly evident that the battery was faulty. It was returned under warranty on Sunday 27th January - you received it on Wednesday 30th Jan and as of today (1st Feb), you have not even started work on repairing the phone! Your claim of fixing a phone with 24 to 48 hours is untrue and very misleading. Why was the battery not properly checked before initial despatch? Please advise, Murray McMillan”

Helpful Report

Posted 6 years ago

Hi Beth We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Bought an iphone 6 for my daughter, phone was in very good condition, will be purchasing one for myself”

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Posted 6 years ago

“We had used Quick Mobile Fix previously and they were excellent. This time the service has been very poor. The phone did not work when it arrived. It was returned on 18 January but has taken until 31 January to receive an acknowledgement of the return and the email states that it will take another 7-10 days to be fixed. Emails are not responded to and phone calls are not answered promptly. Very disappointed.”

Helpful Report

Posted 6 years ago

Hi Clare We are sorry you are having a problem with your order and you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Efficient service, quality of iPhone was as described on ad. My request for sooner delivery was accommodated .”

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Posted 6 years ago

“Terrible service”

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Posted 6 years ago

Hi We are sorry to hear this. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Avoid this company. Substandard products, and hopeless customer services. Impossible to get a response from them. Hours and hours wasted already. Regret very much dealing with these scammers.”

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Posted 6 years ago

“I purchased a phone on 25/12/18 when I received it , it was faulty . Asked for a refund , still waiting for my money 5/02/19 quick to take money out my account but not to pay it back . Won’t buy from this site again .”

Helpful Report

Posted 6 years ago

Hello We are sorry you were having a problem with your order. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“thanks as described working well quick delivery”

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Posted 6 years ago

“Excellent service, price and quality. So happy with the quick delivery of my phone :)”

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Posted 6 years ago

“Arrived when they said it would”

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Posted 6 years ago

“Thrilled with IPhone 6s. Quick delivery. Highly recommend”

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Posted 6 years ago

“Phone arrived quickly and condition was as stated on website, very happy with purchase”

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Posted 6 years ago

“Very quick delivery and the phone was in perfect condition”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews