Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery , goods as advertised”

Helpful Report

Posted 6 years ago

“Do not purchase from this company. I ordered an iWatch before Christmas and still haven’t received it or my refund. It’s been 7 weeks. I have reported them to trading standards. Not worth the stress”

Helpful Report

Posted 6 years ago

Hi Beth Unfortunately, we are unable to locate your order with just the name and you have not provided an order ID. Please provide this so we can look into this for you Kind regards Quick Mobile Fix

Posted 6 years ago

“Ordered a mobile phone 2 weeks ago. E-mail said upto 10 working day which is now up and no contact of what is happening with my order. Happy to take money promptly. Received several e-mails wanting me to purchase other product, but why would I do that if not received first order. Would not recommend buying anything.”

Helpful Report

Posted 6 years ago

HI, We are sorry to hear your order has not yet been dispatched. We dispatch orders within 10 working days but most orders are dispatched quicker than that. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards

Posted 6 years ago

“Only gibpving 1 star because I can't give none. Do not buy from this company! I was sent 3 faulty phones and after numerous emails, was promised a full fund in November - I am still waiting... They lie and make false promises. It looks like I will have to progress to the small claims court to get my money back”

Helpful Report

Posted 6 years ago

Hi, We are sorry to hear about the issues you have had with your order. A member of our team has been in touch with you with an update on your refund. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix.

Posted 6 years ago

“Took weeks to arrive - poor communication”

Helpful Report

Posted 6 years ago

HI, We are sorry you had a problem with your order. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Like so many others I am giving one star as I cannot give zero, the phone I bought is prone to overheating but i think this is on account of the case - however this was also purchased from the website. I have since damaged the screen and sent it away for a repair and have been told that I am required to pay £64+ for accidental damage additional. I asked the company what this was for and received an extremely vague response - this is the first last and only time I ever buy a product from this company (another note all the positive reviews seems strangely similar, suspicious...)”

Helpful Report

Posted 6 years ago

Hi Harry, Unfortunately, we are unable to locate your order with just the name and you have not provided an order ID. Please provide this so we can look into this for you Kind regards Quick Mobile Fix

Posted 6 years ago

“terrible company still waiting for the phone after the 10 days the said it shoukd arrive!! and now they said another 3 working days! no one answers the phone, no one is never in the live chat is just emails and everytime they email a different day of the dispatch date!!! still dont have my phone after 2 weeks”

Helpful Report

Posted 6 years ago

Hi We are sorry to hear your order has not yet been dispatched. We dispatch orders within 10 working days but most orders are dispatched quicker than that. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Phone took 2 weeks to come, when it did arrive it didn’t work. I have now waited over a month for a refund, DO NOT BUY FROM THIS COMPANY!”

Helpful Report

Posted 6 years ago

Hi, We are sorry to hear you are experiencing a problem with your refund. There has been a delay to this as your icloud account was still on the device. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“I have given one star only because I can't give none and I did finally get my money back. When I ordered the phone, I assumed delivery within 2-3 days as seems the norm for a reputable company. I had read the reviews but rather naively decided to go with the company. Reviews are often given just by the very pleased or like me the ultra disgruntled. Having ordered, I get an instant email saying we expect to deliver within 10 working days! This might be stated on the website but it certainly isn't obvious. Why couldn't QMF just have posted it? I became very nervous when it still hadn't arrived after 10 (working days) and lost confidence in the company so asked for my money back. That we just before Christmas which proved a good excuse for continued lack of service. I was told the finance department wouldn't be back until 2nd January and it would take 14 (working days) to refund the money. Emails, phone calls and huge frustrations followed. I finally got my money refunded today - 2 months and 3 days from the beginning of a dreadful experience. I cant's see QFM surviving as a company. I have to say that the customer services staff had been very well trained to keep their cool when called by a very frustrated customer who'd had to wait in a desperate phone queue for up to 45 minutes. I dread to think how many others are suffering the same fate.”

Helpful Report

Posted 6 years ago

Hi We are sorry that you were not happy with our service. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Loving my phone, arrived earlier than expected. All great.”

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Posted 6 years ago

“If you want to send a mobile phone for repairs , You don’t have to pay for postage and their job is perfect and clean”

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Posted 6 years ago

“They know how to repair mobile phone and your mobile phone will come back to you clean as new”

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Posted 6 years ago

“Mobile phone in good order delivery surprisely quick”

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Posted 6 years ago

“I wasn't going to write a review but QMF keeps prompting me to do so. Having eventually got the phone, it seems "Good" even "Very Good" - a bit bare perhaps but I'm not really sure what to expect included. But when I ordered it, I assumed delivery within 2-3 days as seems the norm these days. Having ordered, I get an instant email saying we expect to deliver within 10 working days! This might be stated on the website but it certainly ain't obvious. Two phone calls and maybe 20 minutes waiting made no difference - I was told it is in stock, so why couldn't QMF just have popped it in the post when I said I needed urgently for a trip? I was left unbelievably flabbergasted and worn out! Returning from my trip it awaited me on the mat, 3 weeks after ordering, and so far seems fine.”

Helpful Report

Posted 6 years ago

Hello Richard We are sorry you were having a problem with your order. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Very good customer service..”

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Posted 6 years ago

“Ordered an I phone 7plus, it arrived in about 10 days. Good condition. Would have maybe liked an email between ordering and delivery with an update on delivery date.”

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Posted 6 years ago

“Good service, prompt response to queries. I will recommend”

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Posted 6 years ago

“I am still waiting for product. Took my money fast enough!”

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Posted 6 years ago

“Please avoid the trouble I have had and avoid this company. I ordered a ‘Grade A’ iPhone 7, but it doesn’t actually function as a phone due to main mics not working. I returned the phone and after numerous e mails and many weeks waiting there is still no sign of promised replacement. Do not believe a word of the e mails this company sends”

Helpful Report

Posted 6 years ago

Hi David We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Never buy anything from QMF, terrible customer service. I am still waiting for a refund and its been over 1 month.”

Helpful Report

Posted 6 years ago

Hello Nazia We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews