Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came on time. Very well packaged. I pads were as stated in description. Charged well. Clean screens. Working well. Had them a month or so. Good price ideal for the kids”

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Posted 6 years ago

“I'm pleased with the service I got. The iPad is as described. Thank you very much for the quick delivery.”

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Posted 6 years ago

“Terrible!! I ordered repair and courtesy phone to be sent. 2 weeks later courtesy phone arrived, 5% battery and no charger. I did not trust them with my phone so I didn't send it back to them, I sent their courtesy phone back and asked for a FULL refund (after paying £10 postage. 5 weeks later still waiting and disputing the transaction with my credit card company”

Helpful Report

Posted 6 years ago

Hello Bradley We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Not impressed so far. My order is booked since 14-Jan (23 calendar days) and hasn't shipped yet. That's my wife's birthday gone without her present. Good I didn't order my ids Christmas gifts with Quick(Slow)MobileFix.”

Helpful Report

Posted 6 years ago

Hi We are sorry to hear your order has not yet been dispatched. We dispatch orders within 10 working days but most orders are dispatched quicker than that. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“You can rely on QMF to repair your screen without any problems or issues after the event. So many outlets cannot do this intricate work correctly. Recommended.”

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Posted 6 years ago

“Great phone and communication”

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Posted 6 years ago

“The service this company provides is abysmal. The 'automated' label doesn't arrive until someone manually emails it to you. They aren't open weekends so that can delay things significantly. The online chat facility is never manned so you can't live chat to people. If you email they reply but don't answer your questions. If you call you cannot get through. They claim to return your phone within 24-48 hours. It took them 10 days to return mine and I had to threaten them with Trading Standards.. Avoid at all costs”

Helpful Report

Posted 6 years ago

Hello Luke We are sorry you were having a problem with your order. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Affordable and works well”

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Posted 6 years ago

“I placed an order on Wednesday 23rd Jan it was a gift i bought it is still not hear i emailed got reply back saying i might get it in time if not will have to wait it will get dispatched on 10th working day from the day of order but now they saying its going to be dispatched on Thursday 11th working day i am not happy at all i emailed few times mentioned to them i need the phone as i am buying this for a birthday gift it is well late now i would never buy of this company again very bad experience and i hope the phone is in pristine condition and working if not i will be taking this matter further”

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Posted 6 years ago

“due to unprofessional and inmature telephone staff, and very poor service, I would never deal with this company again.”

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Posted 6 years ago

Hi We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“It did come a day late and the camera tends to go a bit funny occasionally but besides that works fine and does the job.”

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Posted 6 years ago

“Their service is absolutely appalling! Do not buy from them! I bought iphone X from them on 11th Jan and I still have no clarity as to when it'll be delivered. I've gone through multiple stages with them starting from 10 working days, then 4 working days, priority list order to we will let you know! I mean, really? I understand they must have had a lot of orders over Christmas, but it's been almost a month and this was an expensive purchase to just waste the money. To all of you, who have paid via PAYPAL and want a refund, contact them and they will handle it for you, making sure you're getting your money back!”

Helpful Report

Posted 6 years ago

Hi Ksenia We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Item like new , arrived in stated time , would highly recommend 👍🏻”

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Posted 6 years ago

“REALLY IMPRESSED WITH PRICE, QUICK DELIVERY AND QUALITY OF IPHONE. ABSOLUTELY TOTALLY SATISFIED.”

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Posted 6 years ago

“Great service- delivery could have been faster but otherwise all good 👍🏻”

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Posted 6 years ago

“Great service. Came in Pristine condition as advertised.”

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Posted 6 years ago

“Sub par products. Awful customer service. Extremely long refund times. Ruined Xmas with lies about the condition of an ipad. Very rude in emails and seemingly do not care about customers. Shockingly bad company. DO NOT USE. Still awaiting a refund in February 2019 from a purchase in late November 2018.”

Helpful Report

Posted 6 years ago

Hello We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Excellent phone Excellant service quick and very pleased with phone we recieved”

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Posted 6 years ago

“DO NOT BUY FROM THIS COMPANY! the phone i received was unresponsive and had a fake yellow tinted screen. it took 2 weeks to come and was VERY disappointing! it does not work at all and is very damaged! considering how long i waited i am very upset.”

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Posted 6 years ago

“Phone said good condition and I would say it’s good to very good Thanks”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews