Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and excellent phone in very good condition”

Helpful Report

Posted 6 years ago

“Ordered in stock phone.waited 10 working days,no phone.Contacted CC,dispatch next wk sometime ,now had my money for 25 days and still no phone.can,t give me dispatch date so cancelled order.now had my money 40 days and still waiting for refund.”

Helpful Report

Posted 6 years ago

Hi We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Iphone 7 arrived, described in GOOD condition - but the microphone didn’t work. What use is a phone with no mic? How can it possibly have been checked before sending? We returned it - and eventually got it back in working order. I wouldn’t recommend this company.”

Helpful Report

Posted 6 years ago

Hi John We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Product as described, really happy with the purchase. Delivered on time and good communication informing when the product was being delivered.”

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Posted 6 years ago

“Ordered before Christmas, a month later nothing received. NOTHING. Really poor. Payment taken!!”

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Posted 6 years ago

Hi We are sorry to hear your order has not yet been dispatched. We dispatch orders within 10 working days but most orders are dispatched quicker than that. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Thanks very much for my phone I’m delighted with it.”

Helpful Report

Posted 6 years ago

“Slight delay in receiving the item but no problem once delivered. Happy with purchase.”

Helpful Report

Posted 6 years ago

“Order ID209574 Buyer beware! Appalling company with a ‘Customer Service’ team that just keeps fobbing you off! I ordered two phones to arrive for Xmas – presents for my kids – neither phone has arrived and no sign of a refund despite repeated requests. I am now facing submitting a court claim (small claims court) to get my £800+ back! The catalogue of ‘fob offs’ follows! 9th December - I submitted an order for two phones to arrive before Xmas. 18th December - the phones had not been dispatched, I contacted customer services and Jodie wrote back GUARANTEEING my order would arrive before Xmas. 21st December - the phones still had not been dispatched and customer services said they would not be delivered until January! 22nd December - I cancelled my order so I could source the phones elsewhere and thus have Xmas presents for my children. The cancellation was acknowledged by customer services 7th January - no further contact received so I contact customer services again, customer services apologise and stated ‘cancellations’ would be in touch very soon 16th January - no contact received from ‘cancellations’, I contact customer services who apologise AGAIN and say ‘cancellations would make contact in 24 hours. 17th January - I receive missed calls as I am at work as a teacher and cannot answer my phone in the classroom. I try call you back a few times but always end up in a queue of 6 or more people and can’t hold. I e-mail customer services telling them this and asking for my refund. 21st January – Customer Services write back stating they will cancel my order – but I had already cancelled the order on December 22nd! I request a complaints policy/procedure! 23rd January – Luke from Customer Services states ‘I'm sorry to hear this, we will forward your complaint onto management who will respond to you within 24 hours from now’ 26th January – more than 48 hours later – you guessed it – I have NOT heard anything from ‘management’”

Helpful Report

Posted 6 years ago

Hi Tom, We are sorry to hear this, however, a manager is currently viewing our order and will be in contact with you shortly. We apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Good service”

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Posted 6 years ago

“Shocking service second dodgy phone I have bought of these never again do not check first obviously”

Helpful Report

Posted 6 years ago

Hi Kevin We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Don't use. Have gone down hill massively. Product was poor and so I returned it under the 14 day money back guarantee. After much chasing and frustration we had to resort to getting our credit card company to get our money back.”

Helpful Report

Posted 6 years ago

Hello Joanne, We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“I was delighted with the phone. It arrived well packaged and in good time even though order and despatch was complicated by the Christmas and New Year holidays. I was kept informed of its despatch and given a date for delivery with a tracking number. The phone has been well refurbished, is in very good condition and came complete with a screen protector. I would have no hesitation in recommending Quick Mobile Fix and will certainly buy an upgrade from them in the future.”

Helpful Report

Posted 6 years ago

“order came very late. They didn't send me the tracking number either and i asked for it a couple if times. The customer service team dealt with the issue and were very friendly so i wouldn't give it a really poor rating.”

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Posted 6 years ago

“All round top marks”

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Posted 6 years ago

“High quality repair. Only four stars because my repair took two weeks, although this was after the Christmas break, and once I'd contacted them to chase it I had my phone within two days.”

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Posted 6 years ago

“This the third phone I have purchased from qmf. It arrived within the stated time and the condition of the phone was better than expected. I shall continue to use qmf in the future.”

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Posted 6 years ago

“Brilliant and quick!”

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Posted 6 years ago

“Took long to come and doesn’t come with headphones”

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Posted 6 years ago

“👍👍”

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Posted 6 years ago

“Excellent service and product. Would definitely recommend to anyone”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews