Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an iPhone 6S two weeks ago and still have not received a tracking code or any indication of when it will be delivered. I have tried ringing and ringing today, but nobody ever answers. I have now noticed that someone from QMF has responded to posts on this site within the last hour, so someone must be available. Having now read many reviews of people having had bad experiences with this company, I am now seriously concerned that I am going to have a major issue getting my money back. Extremely disappointed and stressed.”

Helpful Report

Posted 7 years ago

Hello Jacqui, We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you very soon Kind Regards Quick Mobile Fix

Posted 7 years ago

“Still yet to receive a working phone a month after purchase.”

Helpful Report

Posted 7 years ago

Hello Nathan, We have received your order back and processed for an exchange. We will be in contact with you soon via email with your tracking number once your order has been dispatched Kind Regards Quick Mobile Fix

Posted 7 years ago

“Boughtfirst iPhone6 which took nearly 3 weeks to arrive but does at least work ok. Bought a second iPhone 6 (PRISTINE CONDITION) , but it failed to accept a SIM card - no phone and no messages. Returned to phone two weeks ago and have heard nothing. The phones are supposed to be fully tested before dispatch?? When will I eventually get my phone or my money returned???”

Helpful Report

Posted 7 years ago

Hello Jim, We are sorry there was a problem with your order. We received your order on 08.10.2018 and it is currently being processed for repairs, we will be in contact with you soon with an update on your order. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Was pleasantly surprised, phone is in excellent condition would use the Company again in the future,”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone in itself ok however the camera lens has been damaged and stuck on and unusable. Will return it”

Helpful Report

Posted 7 years ago

Hello Jackie, We are sorry to hear you are having a problem with the phone, please do get in contact as we supply a warranty with the phones that we sell so if you are having a problem we can resolve this matter for you. You can contact us via phone, email or live chat Kind Regards Quick Mobile Fix

Posted 7 years ago

“DO NOT USE sent them my phone 6 weeks ago, payment promised, and I am still waiting! Diabolical service!”

Helpful Report

Posted 7 years ago

Hello Rachel We are currently looking into the recycling orders and a member of the team will be in contact with you shortly with further information and an update. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Ordered a refurbished phone on 2/10/18. Only when I got the confirmation email through did it say that it could take up to 2 weeks to dispatch. I emailed querying when it was likely to be dispatched and had the confirmation email reiterated to me. When I explained I needed it urgently for work I was told they would have a better idea on 5/10/18. When I emailed them on 5/10/18 I got a sarcastic email back telling me it had only been 3 days and they still didn't know when it would be dispatched or what was happening. I asked for a full refund and to cancel my order. I was told someone would be in touch in 24hrs. I have rung every day since - no answer. I have emailed every day and get told someone would be in touch and they haven't.”

Helpful Report

Posted 7 years ago

Hello Matt, We do state orders are shipped within 10 working days. you did try and contact us and a member of the team did call back on 009.10.2018 but the number you provided was no longer in service. if the matter has not yet been resolved please do get in contact at your earliest convenience Kind regards Quick Mobile Fix

Posted 7 years ago

“Phone was as described after a short wait for delivery. Very happy and would use again”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The iPhone arrived as stated.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Appealing service, still waiting for my money after I have been told it’s been transferred, 8weeks ago. Don’t use them, They never answer the phone”

Helpful Report

Posted 7 years ago

Simon We are currently looking into the recycling orders and a member of the team will be in contact with you shortly with further information and an update. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Everything went as promised”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Not very good at all received a faulty item where the sim tray wouldn't open and there was a blue shimmer all across the screen still waiting for refund after they have had item back a week everything that customers have said on reviews is true they come out with some right excuses, about 4 weeks later still no refund please avoid from buying from qfm and save yourself alot of hassle”

Helpful Report

Posted 7 years ago

Hello, We are sorry there was a problem with your order. We have now received your order back and is being processed for a refund. We apologise for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Very satisfied with the service. Arrived promptly and was in pristine condition as advertised. Would recommend Quick Mobile Fix.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I bought an iPhone 6, 16GB, Good Condition. When I got it it immediately started glitching sometimes it just types random letters by itself and sometimes it just becomes unresponsive but to fix that I just lock it and unlock it 3-4 times. It gets frustrating after awhile put I just put up with it!”

Helpful Report

Posted 7 years ago

Hello Olachuku, We are sorry to hear you are having a problem with the phone, please do get in contact as we supply a warranty with the phones that we sell so if you are having a problem we can resolve this matter for you. You can contact us via phone, email or live chat Kind Regards Quick Mobile Fix

Posted 7 years ago

“I purchased a phone and when it came I was very pleased with how it look but unfortunately the mic wasn’t working properly. I then found it impossible to call customer service as nobody answers the phone. I had to communicate via email which takes time when you want your problems solved ASAP. Also I was disappointed with the replies on email, they were very generic so therefore not answering my questions adequately. I am still waiting for the repaired phone so hopefully my views will improve. Thanks”

Helpful Report

Posted 7 years ago

hello lewis We are sorry there was a problem with your phone and that you had to return under your warranty period, however, we only received your order yesterday and is currently being worked on. We will be in contact soon with a further update soon Kind regards Quick Mobile Fix

Posted 7 years ago

“Completely dissatisfied with this recycling service! Sent off my old phone in good faith however tracking online shows no change since 20/09/2018 and 3 emails later no-one has provided me with any useful update. Emails from company set out the estimated dates that an update/payment will be in place but these dates come and go and I am left chasing a further update again. Is this actually theft?!”

Helpful Report

Posted 7 years ago

Hello Stephen, We are currently looking into the recycling orders and a member of the team will be in contact with you shortly with further information and an update. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Absolute wast of time. They take your money for phones they do not have in stock then keep you hanging on with promise after promise that you will receive a tracking order but nothing ever comes. Cancelled eventually and reported to credit card for refund, Don't try contacting as phone is never answered”

Helpful Report

Posted 7 years ago

Hello, We ship orders within 10 working days, your order was dispatched within this time frame. If you no longer wish to keep your order please do get in contact and we can arrange this for you Kind regards Quick Mobile Fix

Posted 7 years ago

“excelent service”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“delivery on this company is very bad. It is promises you 10 working days but after 13 working days I still don't have my phone”

Helpful Report

Posted 7 years ago

Hello Margarita, We are sorry to hear this, we are processing your order and we will be in contact in the early week with a further update on your order. please do accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“We have now tried to get a refund for days. No-one answers emails nor the phone. APC have got no knowledge of the consignment number. We will send you an invoice for the outstanding amount, £199, and pursue through the County Court”

Helpful Report

Posted 7 years ago

Hello Hanne-Louise, We are sorry to hear this, however, a member of the team replied to your email yesterday and advised you the courier company is returning your order and we will process your order once we have received your order back. Kind regards Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews