Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid in a week and as per quote for my iPhone 6s”

Helpful Report

Posted 7 years ago

Hello Anna, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Gave me a good price for the phone and paid as stated. It did take a few emails to clarify processing and when payment was being paid but overall vgood. Thank you”

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Posted 7 years ago

Hello Antony, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Perfectly fine iPad. Once inspected was told it was faulty and given less for trade in. Customer services were very poor!! Would not use again. Crooks.”

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Posted 7 years ago

Hello Lee, The condition of the iPadis how we received it and this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Got the best price without any quibbling and was paid quickly”

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Posted 7 years ago

Hello Alexander, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Paid less than quoted. Paid more slowly that they claimed.”

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Posted 7 years ago

Hello, Funds take 3-5 days to reach your account. The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. Kind Regards Quick Mobile Fix

Posted 7 years ago

“No cost on returning best price i could get.”

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Posted 7 years ago

Hello Robert, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Took them 1 month to give me the money against the phone.”

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Posted 7 years ago

Hello , We are sorry to hear this, we do process payments within 3-5 days and should display in your account within this timeframe. Looking at your order everything was processed within the timescale so we are unsure why it took this long to receive. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

Hello Kirsty, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good price and service”

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Posted 7 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Sent iPhone over 2weeks ago still not got payment for the phone no one answeres phone when you try to ring really bad service they have basically stole my phone keep fobing me of over email saying our technician team will be in touch please do not use this company they are the worst out there stick to the big company’s u mite get a little less in wot u want for your phone but at least you get ur money these just rob you and now I’m gana have to take legal action to get my phone back so please everybody do not use this company you have been warned”

Helpful Report

Posted 7 years ago

Hello Dan, Our phone lines can get busy, however, you can contact us on recycling@quickmobilefix.com. We have not stolen your phone, we were waiting for you to remove your personal data which delayed the process. We have updated your order on the tracker and emailed that your payment is being processed at the moment as the information has only been provided in the last few days. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Two terrific phones arrived. All great so far”

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Posted 7 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered a phone on the 1st of May, 17 days later and it still has not arrived after being promised it was to be shipped out yesterday. No company should ever send out automated responses but Quick Mobile Fix have sent me plenty! No email either about the 'quality checks' and the delay of my iPhone which I have still not received. They were amazing last year but have gone down hill ever since, do not recommend.”

Helpful Report

Posted 7 years ago

Hello, We are very sorry to hear that there was a delay in dispatching your order. Although we generally ship orders within 5-7 working days, delays can occur due to the quality control checks, however, we do send an email to customers if they have been affected by any delays. We will be in contact with you soon with an update on your order. We do apologise for the inconvenience caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“The phone did not come with a charger but other than that it works fine and was in an acceptable state with no major marks.”

Helpful Report

Posted 7 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! The device you purchased does not include a charger, however, you can purchase one here > www.quickmobilefix.com/products/genuine-apple-uk-plug-usb-wall-ac-power-charger-usb-cable-for-iphone-5-5s-5c-6-6-plus. Kind regards, Quick Mobile Fix

Posted 7 years ago

“It will be 3 weeks tomorrow since I purchased a phone from you and I still don't know when you are going to send it. Order no. ID162853 Your communications are poor.”

Helpful Report

Posted 7 years ago

Hello Barbara, We are very sorry to hear that there was a delay in dispatching your order. Although we generally ship orders within 5-7 working days, delays can occur due to the quality control checks, however, we do send an email to customers if they have been affected by any delays. We did offer an alternative phone for you, however, we did not receive confirmation if you would like this. We do apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Absolutely disgusted by this company. I sent them my iPad and iPhone and have still not received my payment for them. I have been fobbed off AGAIN today by e-mail to say the they can confirm a payment has already been issued back into my account and should be cleared by the end of today or tomorrow at the very latest!! Oh really... how convenient to fob me off for a couple more days and then the weekend ... so I can then waste my time messaging you again next week to be told the same old rubbish. I have asked for my products to be returned to me because as far as I am concerned this is theft! You have my products and you have not stuck to your end of the agreement by paying what I am owed for them!! You advertise fast payments... really? So we have false advertising too! I will be taking legal action if my products are not returned! I expect a response as to when I will be receiving them and if I do not I will be contacting the appropriate people to take this further. I have been recycling my phones for years with all different companies offering the most competitive price at the time and have never had any issues! Wish now I had stuck to one of them and not given you a chance ! This is completely unnecessary and if you can not pay your customers what you offer then do not offer that service!”

Helpful Report

Posted 7 years ago

Hello, We are sorry there was a problem with your order. We have looked into your order and resolved the problem, however, your feedback has been taken on board and will be looked into. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Phone arrived as described, easy to deal with, would recommend.”

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Posted 7 years ago

Hello Shirley, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Really happy with my purchase, like new even though grade c.”

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Posted 7 years ago

Hello Frankie, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Spot on great service”

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Posted 7 years ago

Hello Anthony, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very quick”

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Posted 7 years ago

Hello Andrew, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Received my order within 2 days didn’t have my choice of colour but was offered alternative”

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Posted 7 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews