Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great phone at a good price. Only reason didn't give 5 stars is because it's quite difficult to get hold of anyone on the phone. Which is a little concerning if I need to book a repair or return etc”

Helpful Report

Posted 7 years ago

Hello Katie, Thank you for your review, we are so happy you are pleased with your order and our service! Please email us on customersupport@quickmobilefix.com and we will respond to you in 24 hours! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great post and delivery service”

Helpful Report

Posted 7 years ago

Hello Colin, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good, could have been quicker with the updates but satisfied with the service”

Helpful Report

Posted 7 years ago

Hello Daniel, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

Hello Daniel, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Misidentified phone and asserted that screen was damaged when it had been safely packaged. Tried to follow up by email.but to no avail, so eventually accepted lower offer just to end the process.”

Helpful Report

Posted 7 years ago

Good afternoon, I can confirm you was sent a lower offer due to the device having dents on the edges with a damaged front screen, The device was also locked, and it was checked out as being unlocked. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Order number 160944 Order placed on 17.4.18. It seems this is the best place to receive a reply as the phone line is always engaged. Could you tell me when my phone will be dispatched please? Many thanks”

Helpful Report

Posted 7 years ago

Hello Gemma, We are very sorry to hear this. Customer support will look into this for you and contact you with an update shortly. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Haven’t received my money or device and it’s been 4 weeks keep getting told 3-5 working days still nothing it’s a shame really as I’ve been without a phone for ages now and could do with my money it’s the issue gets sorted and paid by Monday I’ll be fine but otherwise I’ll let fraud people deal with it as they said they can help. But I don’t want it getting to that situation”

Helpful Report

Posted 7 years ago

Hello Thomas, We are very sorry to hear this. Customer support will look into this for you and contact you with an update shortly. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Recently i send you an iPhone 4s in very good working conditions and you said 3£ so I wanted back. But now that I get my phone back it doesn’t work.”

Helpful Report

Posted 7 years ago

Good afternoon, Your offer was lowered, as the device's front glass was damaged, the rear cover was scratched and the power button was faulty. Please email customersupport@quickmobilefix.com if you need further help. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very easy and smooth process, very happy with my phone, good value for money”

Helpful Report

Posted 7 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Received an offer, but when the phone was received, was informed the screen was broken. The phone sent was in excellent condition and sent in it’s original box inside a padded bag. Feeling ripped off. Rejected the derisory offer. Read all the glowing reviews, feeling cheated. If I get back the wrong phone I will be able to check as I have the paperwork and serial number from when it was purchased.”

Helpful Report

Posted 7 years ago

Good morning Christine, I have looked into this for you, and I can confirm you were offered a lower offer as the LCD was lifting, and the device was locked. We will be sending your device back to you shortly. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Useless they try to sell phones they don't have. Full of false promises now on day 15 and nothing. Reviewed on Facebook and was blocked from comments. Be very careful if you don't want to be out of pocket”

Helpful Report

Posted 7 years ago

Good afternoon Kim, We have passed this onto customer support who will cancel your order for you. Facebook can automatically block users from pages if they have been spamming the page with comments, so this may be why you was blocked. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone is absolutely brilliant for a cheap price and express delivery. 10/10.”

Helpful Report

Posted 7 years ago

Hello Liam, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“I would not buy anything ever again from Quick Mobile Fix - we bought a refurbished phone in December for our son. In approx 18 weeks, we have only had a functioning handset for 10 weeks. I am very tired of getting no response or an automated response, empty promises etc. I have suggested a refund or upgrade (even suggested I would contribute) but no joy. QMF - I suggest you contact me as a matter or urgency. Because the phone line is always engaged, I have also offered to come to your office to collect the handset and discuss with one of your directors. Failing a satisfactory resolution I will be contact trading standards.”

Helpful Report

Posted 8 years ago

Good morning Robert, Customer support is due to contact you today. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Sent my device by recorded delivery. Got there next day. However, receipt was not acknowledged for approximately 1 full week. It then took another week before my device was tested and passed. Payment also took longer than expected.”

Helpful Report

Posted 8 years ago

Good morning Gary, We are sorry to hear this. We have taken your feedback on-board and will use it to improve our services. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very pleased with the purchase phone was in excellent condition.”

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Posted 8 years ago

Hello John, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick delivery, mobile was in very good condition”

Helpful Report

Posted 8 years ago

Hello Mafalda, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Easy to use very quick payment.”

Helpful Report

Posted 8 years ago

Hello Helen, Thank you for your review, we are so happy you are pleased with our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Yes, I admit that I was starting to wonder if the phones would ever arrive, but after three weeks after ordering we were delighted by the quality of the two I phone 7's that arrived. Fantastic value for money compared with new and not a mark on them”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and we are so sorry for the delay in delivery. Kind regards, Quick Mobile Fix

Posted 8 years ago

“When iPhone arrived the top quarter of the screen didn't respond to touch and SIM card slot very difficult to open and close. Sent phone back for repair. It was returned today. Still cannot easily open SIM card slot and part of screen still not responding to touch. Disappointing. Will be on the phone once again about this.”

Helpful Report

Posted 8 years ago

Hello Lynda, We are very sorry to hear this. Customer support will look into this for you and contact you with an update shortly. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“I placed an order on the 10th of April for a black Iphone 6 and was told that most orders take 3-5 working days to be dispatched. It has now been 14 days since this order was placed it has still not even been dispatched. This phone was meant to be for my birthday, however because of this late delivery I had nothing to open on my birthday. In addition, I have since moved back to university and so asked for my shipping address to be changed, but got a reply saying that this was also not possible. On top of all of this, I got an email saying that the colour of my phone had to be changed to white. It's been two weeks now since placing the order and I am still waiting for it to even be dispatched, to my house, where I will then have to wait added time for it to be posted to my university. Huge inconvenience as my current phone is very quickly dying. Extremely disappointed in the service provided.”

Helpful Report

Posted 8 years ago

Good morning Harrison, We are sorry there was a delay in shipping your order. We do ship orders within 5-7 working days, however, if for any reason there is to be a delay you should receive an email to make you aware of this. We have taken your feedback on board and do sincerely apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 8 years ago

“Paid me for my I phone 6s Payment was a bit slow Had to chase”

Helpful Report

Posted 8 years ago

Good morning, Once processed, funds will show in your account within 3 working days. Kind regards, Quick Mobile Fix

Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews