Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received exactly what I ordered which was an IPHONE 6 and it was immaculate!”

Helpful Report

Posted 8 years ago

Hello Yvette, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“phone took ages to arrive (nearly 2 weeks) , difficult to get information, only came after threatened to cancel”

Helpful Report

Posted 8 years ago

Good morning, We are sorry there was a delay in shipping your order. We do ship orders within 5-7 working days, however, if for any reason there is to be a delay you should receive an email to make you aware of this. We have taken your feedback on board and do sincerely apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 8 years ago

“stop emailing me”

Helpful Report

Posted 8 years ago

Good morning Guy, You can unsubscribe to our emails via the link on the bottom of one of our emails. Kind regards, Quick Mobile Fix

Posted 8 years ago

“2 weeks after ordering, I am still waiting for my phone. I have emailed five times - and got back the same response email bar one, which told me there was a delay. I have called multiple times for the phone to tell me to ring during working hours when it WAS working hours. I have spent £170 on products from this website yet their customer service is TERRIBLE. All they clearly care about is the money, they take it and then just leave you hanging. I can't understand why so many people have supposedly written such great reviews, they were the reason why I used this website, yet are they fake???!! I am a STUDENT, I cannot afford to be out this amount of money without the product which I have ordered. I have reported this website to the trading standards and they will have to be prepared because I am not the only one. Please get my phone to me. Order ID159656”

Helpful Report

Posted 8 years ago

Hello Sophie, We are very sorry to hear this. Customer support will look into this for you and contact you with an update shortly. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Shocking service they take money and send no phonr”

Helpful Report

Posted 8 years ago

Good morning, We are very sorry to hear this. Customer support will look into this for you and contact you with an update shortly. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Service was speedy and everything they promised”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Was given a price of 211 for my old phone so I sent it in. Heard nothing for over 2 weeks and then received an email saying I had been given 108 for the phone which I wasn't happy with. If I had been given the chance I would have taken the phone back. Would not recommend and will never use them again.”

Helpful Report

Posted 8 years ago

Good morning Adam, I can confirm our offer was lowered, as the device was not in the condition you described it to be in. You were given the option to accept the offer or have it returned, but you accepted the offer. Kind regards, Quick Mobile Fix

Posted 8 years ago

“AVOID Sent my phone in for repair- they had it for four months!!! Emailing them every day getting the same copy and paste response I said "where is my phone, send it back to me! I receive my phone back and the back panel hasn't been attached. When I email them to ask why they have shipped me back My phone...wait for it...I get this email " Adam (Quick Mobile Fix) Apr 21, 12:07 BST Good morning James, You had requested to have your device sent back. Kind Regards Adam Quick Mobile Fix" In what world would I want it back broken. By the way, when I sent it to them the back panel was not removed, they have opened my phone and not even sealed it back together before shipping it back I will update you guys as to whether they refund me but so far they haven't even OFFERED”

Helpful Report

Posted 8 years ago

Good afternoon, I can confirm you have been advised you to return the phone to us. Unfortunately, we cannot do anything without receiving the phone back. We are very sorry for any inconvenience this may have caused. Kind regards, Quick Mobile Fix

Posted 8 years ago

“I ordered an iPhone 6 & paid £219.00 (a weeks wage) when it arrived it wouldn't power up! So I sent it back & waited patiently for it to be replaced. After 2 weeks without a phone, it eventually arrived, and again it wouldn't power up. I am furious & extremely upset! I have rang some 66 times & get no answer or cut off....I have also emailed asking for a refund. Not only that, now the phone is being sold at £169.99 & the iPhone 6s is £219.00. I will never use this company again & im waiting for my full refund.”

Helpful Report

Posted 8 years ago

Good morning, I can confirm you have now spoken to customer support, and you will be sending the device for a refund. We are very sorry for the inconvenience caused. QMF recycling customer

Posted 8 years ago

“Excellent service quality phone and quick delivery.”

Helpful Report

Posted 8 years ago

Hello Brian, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Prompt good service”

Helpful Report

Posted 8 years ago

Hello M, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Still have not rectified my problem having an isssue in getting any response from the company via email and or phone (number on website not working) and email replies are not relevant to my question and all started off with receiving a NON WORKING PHONE! Disgusted with the service and will be going throught the finical ombudsman to get this resolved.”

Helpful Report

Posted 8 years ago

Good morning, We are very sorry to hear this. Customer support will look into this for you and contact you with an update shortly. I can confirm our phone number is correct, but our phone lines get very busy. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Used twice before, Professional service, exceptionally quick service.”

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Posted 8 years ago

Hello Ellen, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Got a new phone at a good price.”

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Posted 8 years ago

Hello Angela, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Great and would deffo buy from here again”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick easy service with good prices”

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Posted 8 years ago

Hello Stephen, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good communication and a quick transaction with a good price for my old iPhone.”

Helpful Report

Posted 8 years ago

Hello Adam, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very happy. Gave me a quote, sent my phone off and within a few days they paid the quote price into my bank”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“You promised to send a free case for the iPhone 5s (actually I bought two!) and it hasn’t arrived yet!”

Helpful Report

Posted 8 years ago

Good morning Geoff, Sorry to hear this, we will be sending this to you asap. Kind regards, Quick Mobile Fix

Posted 8 years ago

“I would give it no stars if I could. Worst service I've ever witnessed, with terrible customer service. Would not recommend this company to anyone.”

Helpful Report

Posted 8 years ago

Good Afternoon, We are sorry to hear this. We have taken your feedback onboard and will use it to improve our services, i addition to this ii can see a member of the social media had answered your query. Thank you Quick Mobile Fix

Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews