Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took too long. Was two weeks before payment. Had to chase progress up 3 times. One of the phones was underpriced. Sent to another recycler for same price.”

Helpful Report

Posted 8 years ago

Good Afternoon William, We are sorry to hear this. We have taken your feedback onboard and will use it to improve our services.

Posted 8 years ago

“Great deals, great service, prompt attention”

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Posted 8 years ago

Hello Robert, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

Hello Robert, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Brilliant service and quick turn around, definitely use again.”

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Posted 8 years ago

Hello Samantha, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

Hello Samantha, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“The response was quick and the payment was prompt. I will recommend them to anyone.”

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Posted 8 years ago

Hello Eguono, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

Hello Eguono, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“It's quick and easy process for best prices on market, will definitely use Quick Mobile Fix again.”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Misled about price. Expected £42 got £25”

Helpful Report

Posted 8 years ago

Good Morning Helen, you accepted the new offer we sent to you as your device back cover was in poor condition, which you did not state. Kind regards Quick Mobile Fix

Posted 8 years ago

“The original offer was over £70 more than the final offer we received”

Helpful Report

Posted 8 years ago

Good Morning William, the reason why your original offer was revised was upon inspection from our testers your devices had the faults for wrong model and a broken screen. Kind Regards Quick Mobile Fix

Posted 8 years ago

“Good price for phone; easy process to follow and quick payment.”

Helpful Report

Posted 8 years ago

Hello Janice, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Don’t use this company, ordered a phone which to-date have never received. All you get is excuses as to why it hasn’t been sent. They take the money straight away but you never get the phone. You can’t contact them the phone line is always busy even if you try all day. Disgusting treatment. I am contacting PayPal to get a refund.”

Helpful Report

Posted 8 years ago

Thank you for your review, a member of the customer service team will contact you help resolve your issue, Kind regards Quick Mobile Fix

Posted 8 years ago

“Easy no fussy process!”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Fast and reliable very easy postage instructions great service”

Helpful Report

Posted 8 years ago

Hello Garry, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“I recently purchased second hand Iphone 6s for my daughter and I was pleasantly surprised to see she received an almost brand new phone. A phone in perfect condition which arrived pretty quickly.”

Helpful Report

Posted 8 years ago

Hello Diane, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Easy to send the phone off. Contacted me a few days later with a revised offer, which I accepted. Would recommend their service.”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Wrong product and poor service”

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Posted 8 years ago

“Offered me a good price for a trade in so I went with them. They then offer you 50% less saying it's in poor condition which is not the case when the phone is virtually brand new. Waste of time!”

Helpful Report

Posted 8 years ago

“ordered my phone ,paid for it waited 10days no phone .Would not reply to emails told me it was on its way ,Could not get them on the phone always engaged 10 days no response Got in touch with paypal they took up my case got a full refund Do not use quick mobile they are rubbish Dont pay by credit card use Paypal this way you get some protection this company should be investigated DONT USE!!!!!”

Helpful Report

Posted 8 years ago

“I’ve returned my iPhone 6 3 weeks ago it was within the14days return and money back. But this did not happen. The reason for it’s return was it stopped charging. Quick mobile fix sent an email guiding me as to what I should remove of of the phone which I was unable to charge. The following instruction was to go on the internet, onto my iPhone and remove the iCloud, this I did by removing my iPhone 6 as instructed. Good, I thought as I’m not very familiar with technology, as I’m a disabled 71 year old pensioner, the iPhone was returned in its original packaging as requested. I waited , emailed Quick Fix Mobile as I’d heard nothing. They sent an email saying that the iCloud was still on the iPhone and requested my iCloud reference and password, my reply to them was, basically they were taking me for a fool and trying to get away with refunding my money. I since have heard nothing.”

Helpful Report

Posted 8 years ago

“I bought a used iPhone from Quick Mobile Fix. If you are considering this, I do not recommend it. The phone took ages to deliver. I ordered it on Black Friday 2017 (admittedly, a busy time period). When I received it in early December (so about a month later), the screen was showing spots, so clearly not grade A. After calling customer service and sending in pictures, I returned it. It then took until January to actually get the phone back, which then seemed to be working fine. The screen started showing errors again in March. I contacted them again, was told to send it back again. I did get it back fairly quickly this time, but the screen clearly had not been fixed properly - it looked better, but still didnt work fully everywhere. This is where I demanded my money back as they were not able to repair it in two attempts. To this email I received an automatic reply saying "you are welcome". I cannot reach the phone support, despite trying all day, as it is a) always busy and b) shuts at 16:00. If they ever reply, I fully expect them to make more excuses. Summary: Bad product, totally unacceptable customer service.”

Helpful Report

Posted 8 years ago

“Got an iPhone 6s Plus, in perfect condition was very happy, disappointed by the case though ,poor quality and clearly colour damaged by sun”

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Posted 8 years ago

“Transfering the money too my account took too long ths time.”

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Posted 8 years ago

Good Afternoon Geraldine, i have looked into this into why it took long for you to receive payment, your device was in poor condition with the screen chipped and we had to contact you further to remove i-could from your device. This is the main reason why it took longer to process your order. Thank you Quick Mobile Fix.

Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews