Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my 3rd revisit to Quick Mobile fix and I will be back. They are quickly becoming my go to, my first point of call. They have fixed my damaged phone and I have bought 2 refurbished phones from them for the kids. Their prices are reasonable and the quality of phones also very good. With 1 year warranty, what more do you want. Repair or buy with confidence.”

Helpful Report

Posted 8 years ago

Hello J, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“good service”

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Posted 8 years ago

Hello Arthur, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“I ordered a phone on 13th March 2018, which arrived on 15th March. However, it did not work properly as there was no display on the screen. This was returned to you, which you confirmed receipt on 21st March. I was told that I would either have my phone fixed or a replacement sent out, which ever was the quickest. Despite numerous calls to you company confirming a replacement phone would be sent out, I didn’t receive a phone. On 10th April I cancelled the order, only to receive an email on 11th April from Tori to say a replacement phone would be sent out in three to five working days. I phoned your company and on my last conversation, with Lee, I was told that my phone needed complex repairs. I told him I have cancelled my order and want a refund. This I am still waiting for! Would I recommend Quick Mobile Fix? Definitely not, instead I am recommending Smart Phone Store, who managed to provide me with a working phone in less than 24 hours. I am expecting my refund by the end of the week. If this is not credited back to me, I will be contacting my credit card company to inform them that you have not refunded my money. They are aware of my complaint with you.”

Helpful Report

Posted 8 years ago

Good morning Su, I can confirm you are due to be refunded shortly. We are very sorry for the inconvenienced caused. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Phone turned up very quickly. Very good condition, exactly as expected.”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Had a slight problem at first. Was replaced immediately. I am delighted with the service and will definitely use this company again. Well done QMF.”

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Posted 8 years ago

Hello Pauline, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Great phone, price and service.A definite recommend to anyone.”

Helpful Report

Posted 8 years ago

Hello Lisa, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Ordered a refurbished black iPhone 6s on Friday 30th March. Allowed 5-7 working days for the phone to be sent however I never received it during this time. Contacted quick mobile fix asking what was going on, the reply was very unhelpful. A few days later (almost 2 weeks since ordering the phone), I emailed again complaining about this service and QMF replied explaining there was a delay on my order due to extra quality control checks but assured me the phone would be sent out within 1-3 working days. Still, have not received the phone or an email with any information regarding the whereabouts of my order and every time I call, the phone line is either busy or I was put on hold for 45 minutes before I gave up. Shocking service. Don't waste your time with this company!”

Helpful Report

Posted 8 years ago

Good afternoon, We are very sorry to hear this. Customer support will look into this for you and contact you with an update shortly. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“The delivery process is a shambles”

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Posted 8 years ago

“I sent good condition phone wrapped in endless bubble wrap and in a tight box to this company to be told it had a crack and offered me £21. Its a con. I now have a worthless useless phone waiting to be sent to me. Never again will i send one back to sell. Its a con, company a sham.”

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Posted 8 years ago

Good afternoon, I can confirm the offer was lowered due to the display showing a shadow, which we do not believe to have happened during transit. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Phone set up and working well”

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Posted 8 years ago

Good afternoon, Thank you so much for your review, we're so glad you're pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Wrong item sent over a month ago, sent it back, still no refund or replacement.”

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Posted 8 years ago

“Good value for money and quick delivery”

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Posted 8 years ago

Hello Malcolm, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Great value for money. Brilliant condition iPhone at a fraction of the retail price.”

Helpful Report

Posted 8 years ago

Hello Harrison, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Ordered an iphone 7. It took two weeks to arrive (10 working days). I had to communicate with the customer service department for my tracking number and they replied to my email within a day. All in all, I am satisfied with the phone itself and the customer service.”

Helpful Report

Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Fast good service”

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Posted 8 years ago

Hello Michael, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good service.”

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Posted 8 years ago

Hello Aaron, Thank you for your review, we are so happy you are pleased our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Efficient Fast and all round great experience! The phone is perfect cosmetically and technically...i would highly recommend buying a used phone from Quick Mobile Fix over a brand new phone it's the exact same quality at a considerably lower price. Great work guys.”

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Posted 8 years ago

Hello Daniel, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Amazing phone, good service, I would Definetly purchase from this site again”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“A week after receiving my item I am still waiting for payment. Every email I sent has a different answer back. Tracked package was delayed. It is being processed. Payment is being made. Let me look into where your order is. Stay away from this company.”

Helpful Report

Posted 8 years ago

Good morning, We are very sorry to hear this. Customer support will look into this for you and contact you with an update shortly. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Worst company ever. Sent my phone in for repair in December...still haven't got it back. All I ever get is cut and paste emails saying waiting on stock (same email each time) when I phone them I am on hold for about 45 minutes before I give up. If anyone has given this company 5 stars they have been paid to do so”

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Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews