Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“appalling service”

Helpful Report

Posted 8 years ago

Good Afternoon Rose, We are sorry to hear this. We have taken your feedback onboard and will use it to improve our services

Posted 8 years ago

“Very quick delivery and easy to use. My phine is great works perfectly asif it eas new”

Helpful Report

Posted 8 years ago

Hello James, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“The service was very good that I received, quick and kept me informed with emails.”

Helpful Report

Posted 8 years ago

Hello Deborah, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Horrible customer service. I bought a mobile phone with a software that has been hacked, without personal hotspot.”

Helpful Report

Posted 8 years ago

Good Afternoon Javier, I have sent you an email on how to return your device back to us, please check both your inbox and spam folder. Thank you Quick Mobile Fix

Posted 8 years ago

“Super quick!!”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Ordered on 30th March, now 20th April. Still no phone or response that provides any useful information.”

Helpful Report

Posted 8 years ago

Good Afternoon, from our system it shows the device was delivered on the 05/04/18 @ 10:07:21. If you have any other questions regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Happy with your service.”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very pleased with my Ipad Air. Just like new.”

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Posted 8 years ago

Hello Callum, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good price, quick free delivery,friendly service. What’s not to like.”

Helpful Report

Posted 8 years ago

Hello Charles, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good service, slightly longer delivery due to Easter (7 days). Phone seems fine at the moment. Will use again.”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! I can confirm that our delivery time is 5-7 working days. Kind regards, Quick Mobile Fix

Posted 8 years ago

“I was offered a deal of £216 for three phones. After sending them off my offer was changed to £208 as I was informed one of the phones was not unlocked. Straight away I contacted O2 and they really-checked and unlocked the phone on the same day. I then e-mailed back to inform this had been done. Then I was told it was being looked into and I chased for weeks until finally being told I had excepted the lower offer so nothing could be done. This was incorrect, at no point had I accepted the lower offer. I feel I am still owed £8, a small amount I know but out of principle I feel I should be paid it.”

Helpful Report

Posted 8 years ago

Good morning, I have passed this onto customer support for you, who will look into this and contact you with to help you with your query. Kind regards, Quick Mobile Fix

Posted 8 years ago

“U sent me a faulty phone and want me to pay to return it and promised me a case that I never received”

Helpful Report

Posted 8 years ago

Good morning, I have passed this onto customer support for you, who will look into this and contact you with an update. Kind regards, Quick Mobile Fix

Posted 8 years ago

“I ordered a refurbished phone from Quick Mobile Fix and after waiting two weeks for the order to be delivered I cancelled and purchase the phone from another firm. When I tried to cancel they suddenly shipped the order, so upon receipt, I took the unopened parcel back to their offices in person and requested a full refund, they advised the refund would take 2 days, after chasing they advised all refunds take 10 to 14 days to process (despite me taking the phone back in person). Now after 16 days Quick Mobile Fix have confirmed they have a system error in the Finance Dept and the refund will take another 2/3 days. If I were you and require an honest and fair customer experience I would most definitely use another firm.”

Helpful Report

Posted 8 years ago

Good morning, We are sorry to hear this. We have taken your feedback onboard and will use it to improve our services. Kind regards Quick Mobile Fix

Posted 8 years ago

“Exactly as described and working perfectly”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“easy and straight forward service. Would easily recommend to anyone.”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick and easy process and got exactly the figure quoted for my old iPhone 6 within days.”

Helpful Report

Posted 8 years ago

Hello Emma, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very happy with my phone and quick service.”

Helpful Report

Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“You send your phone in for repair, takes them 4 months and they actually BROKE my fingerprint scanner. After which point they simply referred me to their terms and conditions which state, we may break your phone even more but are not responsible. They run a very strong campaign of fake reviews and fake customers doing videos but the real customers all leave 1 star AVOID AVOID AVOID”

Helpful Report

Posted 8 years ago

Hello James We are very sorry to hear this. Unfortunately, you have not provided your name or order ID so we are unable to locate you on our system. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Price paid, as agreed, in good time.”

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Posted 8 years ago

Hello Neil, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Ist time customer with quick mobile fix. the phone arrived promptly, was as described, and is working very well. Glad there is a 1-year warranty, and hope we don't need to use this facility. Well pleased and would recommend Quick Fix to others.”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews