Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company well worth it”

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Posted 7 years ago

“Very very poor service, I have emailed them over 30 times asking for my phone back and got refunds for work they didn’t do and for a loan phone that was on a retainer. They said they would have my screen fixed in 48 hours but actually took 2 weeks. Really disappointing to find a company this bad these days.”

Helpful Report

Posted 7 years ago

Hi Richard, We are sorry about the delay with your repair. This took us longer than anticipated but this has been completed and shipped back to you. If you have any queries about refunds then please drop us an email regarding this. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“We received a good refurbished iPhone as requested, good service.”

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Posted 7 years ago

“I recently purchased an IPhone 8 and am really pleased with it as it is just last brand new. Highly recommended.”

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Posted 7 years ago

“iPhone ordered 16 days ago and paid for since when I have had to contact them to find out why the iPhone has failed to materialise. I have had pleasant conversations and manifold promises of imminent delivery but no reason for the delay and promises broken. A very bad experience indeed and naturally I will not recommend them.”

Helpful Report

Posted 7 years ago

Hi Marten, We are very sorry we have experienced a slight delay with dispatching your order. Our customer service team have updated you with a timescale for your order to be shipped. We are working to resolve this for you. Apologies for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Good quick service, quality phone for the price”

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Posted 7 years ago

“Rubbish, I was sent an iPhone that refused to work correctly, was fobbed off with an email telling me to clean the battery port & do a hard reset. Still useless, returned the handset 32 days ago & still no refund.”

Helpful Report

Posted 7 years ago

Hi Sam, We are sorry you are having a problem with your order. A member of the team has contacted you regarding this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“The camera was blurry on arrival”

Helpful Report

Posted 7 years ago

Hi Jack, We are sorry to hear you have a fault with your device. Can you please email us regarding this with your order ID and a member of the team will resolve this for you. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Quick mobile fix ID 218496 Yet again- brilliant service and an excellent refurbished Apple phone with not a mark on it! Great firm to deal with. I definitely recommend them. Can’t fault them!”

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Posted 7 years ago

“Quick delivery. Very pleased with the service.”

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Posted 7 years ago

“In the first instance the iphone x took longer to come than promised. Then, when the classic green lines appeared on the screen and I had to return it, they wanted £300 for the repair, even though this is a known issue and the reason why iphone x has been discontinued. The dispatch wwas so late that the phone had to to be sent to me in Spain, and they wanted another £5 for that. I swtill have no phone and little confidence that I shall ever get my money back from these crooks.”

Helpful Report

Posted 7 years ago

Hi Robin, We are sorry to hear about this. Your device came back for internal investigation and it was determined it was an accidental fault. The device has since been repaired was shipped out. A member of the team is reviewing your order and will be in contact with you very soon. Apologies for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“I love my new Iphone 6, really like a brand new, and working well.Thank you”

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Posted 7 years ago

“Don't buy from Quick Mobile Fix . Customer service is rubbish they don't read what written in emails. Still waiting for a refund from them since 28/2/19”

Helpful Report

Posted 7 years ago

Hi, We are sorry to hear you are unhappy with the service. Please be advised your refund is still within the current timescale. We take feedback seriously to improve the service as your opinion matters. A member of the team is reviewing your order and will be in contact with you very soon. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Don't bother ordering your phone from here, we ordered a phone on the 7th of March the money was taken from my account on the 8th of March it is now the 27th of March and we were advised yesterday that the phone chosen was not in stock we were offered an alternative which is not suitable, obviously one of there older stock. we asked them to source an upgrade which they refuse to do we have now asked for a refund which were advised will take 14 days. by my calculations they have had our money for 5 weeks and we have been without a phone for the same period of time shocking customer service when you phone, the operators are unable to help and are quite rude. We ordered a phone from another company smartcellular.Co.uk customer service was excellent and I would highly recommend using these over Quick Mobile Fix”

Helpful Report

Posted 7 years ago

“ID218640 Awful service. Sent my phone yo have the screen repaired. Sent it on 12th of feb They recived it on 14th of feb Was then told they didnt have the parts on the 18th of feb and would have to wait 4-7 days for them to arrive Told on the 26th of feb that the phone had failed testing. I later found out thay had really orderd the wrong parts. 5th of march was told it failed again?? From now till the 18th of march, called mulitple times and told multiple times i would recive a call from the manager. I found out later the manager had been on holiday for 2 weeks. 18th of march told the parts would be in this week 22nd of march the phone is being fixed again 25th of march the phone is still being fixed because fpr some reason it takes 3 days to repair a phone screen 26th phone is finnaly fix and had been dispached Must have called them 30+ times and emailed about the same. Always getting the same rebotic answers, still havent heard from the manager. Half if not all of the good reviews are fake and have been copyed and pasted. Avoid this company.”

Helpful Report

Posted 7 years ago

HI Lee, We are sorry that your repair took longer than expected due to awaiting parts. The complexity of repairing this device meant that it had to be reassigned to technicians. However, it has now been repaired. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Phone as described”

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Posted 7 years ago

“PHONE ARRIVED QUICKLY AND IN GREAT CONDITION, VERY EASY TRANSACTION.”

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Posted 7 years ago

“Don’t buy from this company. Five months of promises to repay me £209 and I went to my credit card company who agreed to cover the debt. Log onto the quick mobile fix support group on Facebook to see the sheer number of people who have and have had problems.”

Helpful Report

Posted 7 years ago

Hi We are sorry you are having a problem with your order. A member of the team contacted you regarding this. If you have any questions or inquiries please contact us. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“IPhone 7 has arrived its was in excellent condition . Love the Rose gold .”

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Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews