Quictent Reviews

4.6 Rating 729 Reviews
91 %
of reviewers recommend Quictent
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Unfortunately we had an issue with our RV Cover, however, upon contacting Kelly in sales we were very pleasantly surprised to not only receive a prompt and professional response, but also learn that Quictent was eager to stand behind their brand. Our issue was resolved! It's extremely rare to experience such exceptional customer service these days and we are absolutely elated by this professional representative & wonderful company that upholds traditional values. Excellent job Quictent!!! ...and Kelly!
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Posted 10 months ago
Love these tents! The extra wing sides add lots of extra shade!!!
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Posted 10 months ago
I have already sent e mail back about the problems with the second part of the delivery.
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Posted 10 months ago
Doria is the best, she was patient with me, I had lots of issues not on their end, but she was professional, patient and I got the parts really quickly Doria is an exceptional customer service rep, thank you again.
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Posted 10 months ago
Quictent support was so awesome! Responds fast and resolved issues swiftly. Will definitely be recommending them!
Quictent 5 star review on 4th June 2023
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Posted 10 months ago
Easy to assemble and poles were very easy to handle when connecting parts.
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Posted 10 months ago
I'm very surprised in the quality of the raised beds.. I just wish I would have got a better deal for buying 4 of them.. Also I'm very interested in trying the greenhouses.. my father enlaw was looking also..
Quictent 5 star review on 2nd June 2023
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Posted 10 months ago
Handle matters professionally and provides great advice!
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Posted 10 months ago
Our order was damaged in shipment. Customer Service was outstanding and prompt, damaged item shipped and received immediately.
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Posted 10 months ago
We tried out our new quictent Memorial Day Weekend and really feel like it was a great investment. The quality and ease of assembly is great!
Quictent 5 star review on 29th May 2023 Quictent 5 star review on 29th May 2023
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Posted 11 months ago
So far love this tent. Was very difficult for me to find a tent to fit my space. This one fits and was fairly easy to put up. I needed another person to help me though. I ran into a few problems. The netting was bigger than the canopy frame and sand bags are kinda cheap. Don't hold by handles when filled. They tear and sand everywhere! I contacted customer service and they sent me replacement sandbag and netting. Customer service also checked in on me until i received all products. Customer service is pretty exceptional.
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Posted 11 months ago
Thank you! I love my little green house.
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Posted 11 months ago
We use our Quictent canopy over picnic tables so we can have lunch outside every day. It is incredibly easy to set up (3 12-year-old girls set it up in half an hour), and it's reasonably sturdy. This is our second tent from the same company. The first came down in a terrible storm. Quictent's customer service has been exemplary. Pearl worked with us when parts on this order went missing during delivery, and she was excellent and responsive. Highly recommend the company and their products.
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Posted 11 months ago
I use 5 of the 71” x 36” x 36” to cover my giant pumpkins when they go in the ground. The Quictents prevent wind damage and hold temperatures warm and even. I highly recommend these.
Quictent 5 star review on 25th May 2023
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Posted 11 months ago
Quictent greenhouses are great ! I own a retail nursery and needed more space to grow plants but commercial metal pole greenhouses can cost $2000 for a basic 20'x10' structure. Quictent greenhouses provide a sturdy structure at a price point of $250 for that same size. The steel is not as strong as a commercial greenhouse, but for that price I didn't expect it to be. This is a GREAT solution for me, a good price and it is sturdy and stays up. We anchored the base poles with large U clips from a hardware store and put up a rope over the top in 2 places, also anchored. We have high winds in our area and snow. I had some issues with snow and Quictent cusotmer support was amazing. Super fast response and so helpful to get us replacement parts. Khloee helped us out on the latest snow problem and was great to work with. I have 2 Quictent 20'x10' heavy duty greenhouses. Under a 12" snow load, one greenhouse stood up and the other collapsed inward. They got us repacement parts at a reduced price, super fast. And now we have put up a wood support inside under the center bar, so we won't have any issues with snow in the future. GREAT customer service and a great price for the quality.
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Posted 11 months ago
Thank you for all help. Here is picture / video of my garden cover. I estimated it wrong the my cover is a little of three inches short. As a result, I’m keeping it. Thank you again, Jocelyn P.
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Posted 11 months ago
This company has great customer service.
Quictent 5 star review on 23rd May 2023
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Posted 11 months ago
Customer service at Quictent was fantastic. They answered all my questions and helped me get replacement parts in a timely manner. The greenhouse has been wonderful.
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Posted 11 months ago
Great service - shipped fast! Arrived before expected.
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Posted 11 months ago
Looks like this will meet our needs for any special events that we have. Set the frame up this weekend to check parts and get familiar with it. The way the frame is braced and the push button locks on the poles this should be very sturdy. It will be put to use in two weeks for our Vacation Bible School.
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Posted 11 months ago
Quictent is rated 4.6 based on 729 reviews