“Hi i still haven't received my papers through the post and I do not have the email that I have to send my proof off NCD!! Can you get in touch with me asap because my 10 days to show proof will be up tomorrow 22nd February 2016”
Hello Dewain, Jonathan here from QuoteA. Thanks for your positive review and feedback. If our customers want to, they can create an access code for us on the DVLA site so that we can obtain the Licence Summary ourselves however, most customers are happy to down load the .pdf and email that to us. We cannot complete the entire process for you as we'd need sensitive information we don't hold to do so and would have access to other personal information that customers may not want us to see. Thanks.
“Just not good cominunication with each other because I been told I will get letter through the post which didn't happened but very kind and they deal with my meter so delgenly”
“No communication from your end, documents did not come until I phoned you. Not knowing if you received what I emailed you, not an automated response. Just aweful!”
Thanks for the feedback Brian. I have asked a member of our Customer Service Team to make contact with you and confirm when your documents will be sent. If needs be, we can get duplicates posted or emailed to you very easily.