“It took 1.5 hours on the phone to set up the insurance, first time i see it takes that long, normally is just go online for 10 minutes max, i think you need to improve and go online all the way, obviously i have got a quote on gocompare.com and when i called you guys the same quote came up 100 pounds!! Just like magic!! On top of all that i had to contact you guys again the following week to remind you about sending me the welcome pack and all the documents, not even because i paid for the full year in advance, to be honest i am insured with you because it is the cheapest option that came out in the search.”
“Hi i still haven't received my papers through the post and I do not have the email that I have to send my proof off NCD!! Can you get in touch with me asap because my 10 days to show proof will be up tomorrow 22nd February 2016”
Hello Dewain, Jonathan here from QuoteA. Thanks for your positive review and feedback. If our customers want to, they can create an access code for us on the DVLA site so that we can obtain the Licence Summary ourselves however, most customers are happy to down load the .pdf and email that to us. We cannot complete the entire process for you as we'd need sensitive information we don't hold to do so and would have access to other personal information that customers may not want us to see. Thanks.
“Just not good cominunication with each other because I been told I will get letter through the post which didn't happened but very kind and they deal with my meter so delgenly”
“No communication from your end, documents did not come until I phoned you. Not knowing if you received what I emailed you, not an automated response. Just aweful!”
