“The radiator I ordered was out of stock. They had a substitute available which was more money. They made the change at no charge and sent it out the next day.”
“I would have given a five were it not for the width dimension 1/4 of an inch short. This prevented the retainer bracket to slip in. After some thought, I took my dremmel tool and expanded the bracket hole (soft aluminum). The additional labor was less than 5 minutes; however, It took me over an hour of exhausting other measures. 4.5 stars”
“I contacted you as your email said the radiator was delivered, which it was not, at least not to the address where I am. Fed X delivered it to the same number but one street over, which delayed me getting the item for several days. Not the fault of the seller, but Fed X.”
“My experience with radiator now was absolutely spectacular. I was really impressed when I received a call from a young lady concerned about the order that I had placed. She said it looked like I may have ordered the wrong part. After having me check my vehicle's radiator I discovered that I had ordered the wrong part.
She went above and beyond to satisfy a customer.
I will definitely recommend your company everyone I know.
Thank You Kindly,
Nate Brown”
Dear Brian,
Your order was placed on 24th December and since we were closed it shipped the 27th. Scheduled delivery was for the 30th , but due to the holiday rush it has been delayed. These delays are unfortunately beyond our control. We have issued a status update alert on the Fedex site and will keep an eye out.
Thanks,
Roger
“I would highly recommend Radiator Now. They are on top of their job and went above and beyond to call me because I ordered the wrong radiator and they called me to make the order right for my vehicle. Thank you so much”
