“I had the most excellent experience dealing with this business. The things that transpired with me were all unsolicited by myself. Who could ask so a better shopping experience. Luckily I was in the process of checking out. I could not complete the process because of an issue with my card issuer. So I had to abandon the checkout. In the time that it took to straighten out my card.
I had received an text from an employee named Jay reminding me of my shopping cart and that he applied a $5 discount with my it in the basket. Cool right. Without going into details. My radiator was delivered to me in the time frame and all in all they had my back, did the right thing without anything said to then. My purchase was constantly be credited monies back to me during shipping and even after delivery. A total of $18 was back in my pocket because of their companies superb employees that have morals and being honest and loyalty to this 1st time purchaser. Their checks and balances during ever leg of the way apparently was monitored for my protection. Like I said I didn't say one word to them. I just kept receiving emails with credits and updates.
Go USA.”
“Absolutely fantastic, radiator was exact fit exactly what I needed to keep my car running. Customer service was excellent even ahead of schedule. Will do business again. Thank you God bless”
“Company went out of their way to make sure I got the correct one, they called me after the order to confirm. It came in damaged (FedEx fault) they had me a replacement in 2 days. Very happy with your services”
“Yes, thank-you. The radiator is working out, I did not get it installed right away but I appreciate the timely manner it was shipped and your attention to details. It’s working out just fine.”
“Radiator now is the best place to buy Radiator . Except the Radiator box was fully open , and the box was torn on the side , but the Radiator wasn't damaged ,”
“Radiator came in fast but the fittings don’t fit to the truck so it’s useless. And we can’t find reducer fittings anywhere in store so it’s useless until we get something g shipped and we’re guessing on sizes because there’s no specs listed.”
Dear Ashley,
We are extremely sorry. By the vin number provided it calls for the part we sent you. We really don’t know the circumstances around which the unit is being installed. However I can assure you we have been selling the same brand for over 10 years now and if there were installation issues we would have pulled it out considering it costs $50 to ship and above all an unhappy customer.
We take immense pride in our service and will make the return process as seamless as possible.
Thanks,
Roger
