Login
Start Free Trial Are you a business?? Click Here

Rafael Florist Reviews

4.8 Rating 184 Reviews
93 %
of reviewers recommend Rafael Florist
4.8
Based on 184 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email
Read Rafael Florist Reviews
Visit Website

Phone:

4154574711

Email:

info@rafaelflorist.com

Location:

891 4th St
San Rafael
94901

Write Your review

Anonymous
Anonymous  // 01/01/2019
The web interface was intuitive and efficient. The email follow-up (1: we got your order; 2: we delivered your order and 3: how was the service) was excellent and alleviated any angst I might otherwise have had transacting over the internet the day before Mothers Day. Finally--the main thing--the flowers themselves were beautiful. I did not see them, but I did hear both from the recipient and others that the flowers were beautiful. I will definitely return for future needs in Marin.
Helpful Report
Posted 5 years ago
My mother absolutely loved the flowers.
Helpful Report
Posted 5 years ago
My
Helpful Report
Posted 5 years ago
Rafael Florist is the best florist in San Rafael. They create beautiful arrangements that never fail to impress. My only criticism is that they much prefer you select an arrangement that they dictate, not one that you would like. In fact, they will not take phone orders for busy holidays, which, to be honest, is understandable. However, if there were a place on their website where you could create your own arrangement and maybe even have a little text, website based, or email com, that would be even better. That all being said, they are worth the price and do very good work.
Helpful Report
Posted 5 years ago
Very small bouquet for the money, a day after the arrangement was delivered a couple of the lilies were already wilted. Very disappointing, will be the last time I purchase from Rafael Florist.
Helpful Report
Posted 5 years ago
Arrangement looked fantastic
Helpful Report
Posted 5 years ago
Delivery went well and the recipient of the flowers loved the arrangement
Helpful Report
Posted 5 years ago
I wanted to place a peonie order for Mothees Day but I wanted to speak to someone on the colors etc. I called but they don’t have a person answering the phone anymore. I placed the order online. It arrived within the specified time frame without issue. However, the receiver informed me that while the bouquet was lovely, all the peonies were already opened. Peonies open fast and don’t last longer after, so it’s a shame she will only be able to enjoy them for a few days. I would’ve hoped that the majority wouldn’t been closed so a 100 bouquet would last a bit longer. This is the first time I’ve done an online order versus going in person .
Helpful Report
Posted 5 years ago
Beautiful arrangement!
Helpful Report
Posted 5 years ago
The flower arrangement was nice, the quality and price were acceptable. I paid $10 extra for early delivery (before 2:00 pm) The flowers were not delivered until 2:30 pm. The extra fee is not a big deal but next time I need to order flowers I'll go somewhere else. You should deliver what you promise, if not contact the customer.
Helpful Report
Posted 5 years ago
Our delivery was 2 hours late and despite calling twice and emailing once for an update, you never contacted me back. Worse, the vase you provide leaked, so the flowers had to be left downstairs so the person who I sent them to couldn't even enjoy them, since she is bedridden upstairs. Very disappointed.
Helpful Report
Posted 5 years ago
The flowers and arrangement turned out great!
Helpful Report
Posted 5 years ago
Best Florist ever. Flowers are always fresh and beautifully arranged. My go-to for flowers in Marin for a decade :)
Helpful Report
Posted 5 years ago
Orchid was very nice and delivered promptly.
Helpful Report
Posted 5 years ago
always excellent
Helpful Report
Posted 5 years ago
The flowers are beautiful. Unfortunately they were delivered to the wrong address so the delivery was late
Helpful Report
Posted 5 years ago
delivered on time, positive feedback about arrangement
Helpful Report
Posted 5 years ago
The arrangement was absolutely beautiful. I know the recipients favourite colours were given. It was certain that every effort was made to make an arrangement that would delight her. Thank you!!
Helpful Report
Posted 5 years ago
The flowers are always beautiful and arranged stunningly. I have been a receiver or sender since the 80’s.
Helpful Report
Posted 5 years ago
My daughter was very happy again with order from you!!!! Send me a picture they are beautiful !!!!
Helpful Report
Posted 5 years ago
Rafael Florist is rated 4.8 based on 184 reviews