Rapid Online Reviews

Name: Rapid Online
Address: Rapid Electronics Limited, Severalls Lane, Colchester, Essex
Rating: 4.80

4.8 Rating 11,593 Reviews

96 %

of reviewers recommend Rapid Online

Company Reviews

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4.8

Based on 11,593 reviews


Shipping & Delivery
Delivery Methods	Courier

Email:

feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 5 star review on 26th February 2024

Jim Weston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You stock the part I wanted, but I do not like having to pay so much postage on a small package.”

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Posted 7 years ago

“Good service and deliver in time”

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Posted 7 years ago

“even though it was a bank holiday my order still arrived promptly”

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Posted 7 years ago

“My order was delivered quickly and in one package. Prices are fairly cheap when buying small amounts”

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Posted 7 years ago

“Order was easy to place, although I found some items difficult to find as I n knew what I wanted but not necessarily the correct terminology and definitely not the part number. Obviously was confused by the system as I ended up with two reels of wire coloured brown when I only wanted one”

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Posted 7 years ago

“Prompt service, item in stock and sent immediately”

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Posted 7 years ago

“Items were in stock”

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Posted 7 years ago

“Quick next day delivery”

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Posted 7 years ago

“They sent my stuff really quickly, but I raised a technical question with them but they didn't get back to me with a response about a technical question”

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Posted 7 years ago

“They sent my stuff really quickly, but I raised a technical question with them but they didn't get back to me with a response about a technical question”

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Posted 7 years ago

“GOT WHAT I WANTED ON TIME AND WELL PACKED. REASONABLY PRICED. WILL CONTINUE TO SHOP AT RAPID.”

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Posted 7 years ago

“I made two separte order the order came in the same package I was hoping to get a refund of a post and package I have spoken to Pete who was going to let me knowas he was in contact with your accounts dept.It looks like you have change your carrier.”

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Posted 7 years ago

Hi Don, A member of our Customer Services department have been in contact with you via email regarding this review. A credit for the carriage charged against the second order has been raised; our Accounts department will arrange the refund via PayPal in due course. Please accept our apologises for any inconvenience caused. Regards, Sam

Posted 7 years ago

“Helpful customer service with a proper geographical phone number.”

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Posted 7 years ago

“The goods were exactly as described and arrived in excellent time.”

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Posted 7 years ago

“Had products in stock, at good price with fast delivery”

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Posted 7 years ago

“Fast and accurate delivery”

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Posted 7 years ago

“good value product and quick delivery”

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Posted 7 years ago

“Prices are usually competitive. Delivery is usually quick. Mistakes are handled quickly and amicably.”

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Posted 7 years ago

“Fast shipping, secure packaging and very competitive pricing. However, my shipment email neither contained an easily identifiable tracking number or any reference to the shipping company. There is no point in shipping quickly and delivering within a 2 hour slot if the receiver is not around to sign for it. So, this has cost you a star.”

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Posted 7 years ago

“Update: Rapid response from Rapid! Within an hour of posting this review the team sent out a new, fully checked, replacement Function Generator. I have 'upped' my star rating accordingly. Thanks for your quick action Rapid. --------------------------------------------------------------- Received a faulty item. Contacted customer service immediately then waited another day to get RMA number. Item re-packaged & collected on Thursday 23rd March (should have been received back at Rapid on Friday 24th March). As of today 28th March (pm) I have had no communication whatsoever. I told customer service rep that I was on holiday from 30th March so I will not get a replacement until, at best, 7th April. This was a simple fault to confirm (took me only 10 minutes to discover the fault) so should not take so long for the technical department to verify issue and send replacement unit. Not impressed.”

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Posted 7 years ago

Rapid Online is rated 4.8 based on 11,593 reviews