Rapid Online Reviews

Name: Rapid Online
Address: Rapid Electronics Limited, Severalls Lane, Colchester, Essex
Rating: 4.80

4.8 Rating 11,593 Reviews

96 %

of reviewers recommend Rapid Online

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4.8

Based on 11,593 reviews


Shipping & Delivery
Delivery Methods	Courier

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feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 5 star review on 26th February 2024

Jim Weston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, Prompt service”

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Posted 7 years ago

“Fast response, but shipping felt a little expensive for something so light and small, even for an international order.”

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Posted 7 years ago

“It delivered my goods rapidly.”

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Posted 7 years ago

“Was very good pricing but...”

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Posted 7 years ago

“Good and easy on line catalogue, fast delivery, reasonable prices.”

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Posted 7 years ago

“Useful range of items at reasonable cost.”

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Posted 7 years ago

“no problems found”

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Posted 7 years ago

“my order arrived quickly”

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Posted 7 years ago

“Had the appropriate part and sent it quickly.”

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Posted 7 years ago

“Competitive prices, super fast delivery at a reasonable cost. However, the reason I have not rated as 10 is because the "Cream" poster paper I order was pretty much the same as the "Lemon" paper, not the off-white colour I was expecting.”

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Posted 7 years ago

“I've been a customer of Rapid for close on 30 years. Considering I pretty much buy from every supplier known to man, it takes some to keep me coming back. Don't sit on your laurels through - your takeover by Conrad has seen a lot of your prices rise to silly levels and consequentially you've lost that part of my business to other vendors. I hope that whoever has my job in 30 years time will still count Rapid as a supplier.”

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Posted 7 years ago

“Very prompt service and delivery”

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Posted 7 years ago

“Prompt delivery”

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Posted 7 years ago

“Delivery was probably fast, items well packed, good communication. I would advise to change parcel company. Card was left with wrong property down the road. Only on phoning rapid online it was revealed that card was left with wrong property, neighbour applied online for re delivery and printed form for re delivery , but re delivery was not made. So neighbour unable to see who parcel was for. I had to investigate who has got my card and collect from depot. This is not the first time with that company. Also public has no way of actually speaking with customer service of said parcel company since all automated and no option to speak with a real human. They disconnect call.”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“Parts delivered earlier than expected”

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Posted 7 years ago

“very fast delivery, but when I sent email I wait too long for answer.”

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Posted 7 years ago

“I've been using Rapid for many years and always been happy with their service. Pricing can vary which has lead me to seek some components and equipment elsewhere for cost saving. Delivery is fast and free (as long as you spend more than £30 excl VAT) The inevitable incorrect item has always been resolved quickly. The website is easy to use but some items are difficult to find and often found by chance rather than searching. Customer service is quick to respond and if you have any queries, questions are often answered very quickly. Returns are not easy, though. As a business customer, anything that isn't quite as expected is subject to a 20% restocking fee, together with a return carriage cost, causes me to keep an unsuitable item and means I consider making a purchase if the item isn't going to be suitable, it also means I look elsewhere with no-quibble returns in case it needs to go back. Furthermore, if anything comes from their European warehouse (which can take 5-7 days for delivery) then there is no possibility of return. I sometimes find I 'make-do' with certain components and items as it is all there is. A wider range and choice of some products is very useful. This means that some items are sought elsewhere.”

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Posted 7 years ago

“Good stock levels, good prices, particularly for passives.”

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Posted 7 years ago

“Ordered the 10w stereo amplifier kit on Sunday... it was delivered Tuesday - can't fault the delivery. The kit itself is well thought out and quite easy to construct. The only slight problem I had was quite a lot of 'hum' when the 3.5m jack lead is plugged in. Since I only wanted the amplifier for a project where the amplifier is right next to the signal source, I cut the lead and shortened it to about 20 cm - that cured it. I would recommend anyone who needs to use a longer lead to use screened cable (the one supplied isn't,) and keep it as short as practicable. But overall, good value - I would certainly use Rapid again.”

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Posted 7 years ago

Rapid Online is rated 4.8 based on 11,593 reviews