Rapid Online Reviews

Name: Rapid Online
Address: Rapid Electronics Limited, Severalls Lane, Colchester, Essex
Rating: 4.79

4.8 Rating 11,615 Reviews

96 %

of reviewers recommend Rapid Online

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4.8

Based on 11,615 reviews

Shipping & Delivery
Delivery Methods	Courier

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feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 1 star review on 20th February 2026

Joana Cobin

Rapid Online 1 star review on 16th February 2026

Greta Kaiya

Rapid Online 1 star review on 31st August 2025

Ruben

Rapid Online 1 star review on 24th June 2025

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Rapid Online 1 star review on 21st May 2025

Hannah

Rapid Online 1 star review on 17th April 2025

Eichmann Klose

Rapid Online 5 star review on 26th February 2024

Jim Weston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived swiftly and undamaged. After sales service is prompt and efficient. Very attractive prices. Excellent range of stock.”

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Posted 11 years ago

“very happy with the product i shall buy from you again in the future”

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Posted 11 years ago

“Products & service are all great, just let down by Rapid's choice of carrier. You can expect "next day" deliveries to take several days, packages left on doorsteps (not necessarily yours!) is commonplace. Calls to the carrier usually take 10+ minutes to be answered & there is seldom any satisfactory answer, because of this we only order non-urgent items from Rapid, anything that we need within 2 days is ordered elsewhere.”

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Posted 11 years ago

“I can only say from Rapid as always - first class service, first class products with a first class price. I can praise them no higher. Extremely helpful staff, and they know what they are doing. I source most of my components from Rapid, and sometimes I have to reluctantly go elsewhere for specific items. But this company comes second to none in my opinion.”

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Posted 11 years ago

“Great prices, great communication - very efficient service.”

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Posted 11 years ago

“A good product at a very good price. Absolutely brilliant delivery service, superfast !!!”

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Posted 11 years ago

“Easy to use website. Always shipped promptly”

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Posted 11 years ago

“I have always received very good service from Rapid and they are very quick to respond to questions.”

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Posted 11 years ago

“Awesome, dispatched quickly at a great price.”

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Posted 11 years ago

“Dispatch and delivery good and on time”

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Posted 11 years ago

“Unfortunately, Rapid no longer are.... When they were taken over by Conrad a lot of people were very negative about the future. I kept my fingers crossed but unfortunately the doom-mongers have been proved correct... OK, so they have more stock but most of the new lines are way over-priced and a lot come from Germany on 5-7 day deliveries so not much use if you need things in any sort of a hurry. A lot of the lines they were very good on have been cut and while previously you wouldn't even bother comparing them on price to Farnell, now they are often more expensive or the same price but with a higher small order charge. But, the main thing. Speed. Or lack thereof. They say any orders placed by 7pm will go the same day. I would say a rude word but I'd best not. I've just placed an order before 3pm - still 'Waiting'. My previous order was 1:30pm, again didn't go until the following day. None of my recent orders have been shipped the same day so what used to be a reliable source of parts has now become a lottery, especially at this time of year when post is unlikely to be next day. It's looking like an order placed early Thursday afternoon will now not be received until Tuesday at the earliest - anyone in manufacturing knows that those sort of delays are unacceptable.”

Helpful Report

Posted 11 years ago

Hi Stephen, We are sorry to hear that you are disappointed with the service that you have been receiving. Unfortunately your order missed the Royal Mail collection last night. We are endeavouring to find your order in the warehouse and will upgrade the delivery to UK Mail 48 hour service. I have passed your review onto the relevant department who will look into your points and will respond to them. We apologise for any inconvenience caused. Kind regards, Samantha Wright Web Administrator

Posted 11 years ago

“Came within 2 days all perfect. Great price & good quality would will use them again”

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Posted 11 years ago

“what I needed was in stock and delivered amazingly quickly”

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Posted 11 years ago

“Very helpful,speedy service,good value,very happy!”

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Posted 11 years ago

“Absolutely brilliant had difficulty logging on and got really pleasant help on the phone. Ordered early one day and delivered the next. Product excellent. Would recommend any day”

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Posted 11 years ago

“Very competitive prices, very prompt order processing and delivery and quality parts. Will continue to buy from Rapid. Thank you”

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Posted 11 years ago

“The stamps we bought are excellent !!!! Good price, good service !!”

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Posted 11 years ago

“Rapid were amazing and truly live up to their name. I really appreciated the speedy service and was very grateful for the text alerting me to the time of my parcels arrival! Will be using them again for sure.”

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Posted 11 years ago

“very quick delivery”

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Posted 11 years ago

“I am very satisfied with the service I received from Rapid. My order arrived precisely on time, especially impressive given that it is the beginning of the "Christmas rush". I shall definitely be using them in the future!”

Helpful Report

Posted 11 years ago

Rapid Online is rated 4.8 based on 11,615 reviews